Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...
Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...
Front Desk Associate
Monterey, CA · On-site
$15.50 - $20/hr
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Front Desk Associate
Monterey, CA · On-site
$15.50 - $20/hr
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Front Desk Associate
Monterey, CA · On-site
$17/hr
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Front Desk Associate
Monterey, CA · On-site
$17/hr
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Front Desk Associate
Monterey, CA · On-site
$15.50 - $20/hr
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Front Desk Associate
Monterey, CA · On-site
$15.50 - $20/hr
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Help Desk Specialist
Santa Clara, CA · On-site
Help Desk Specialist Duration: 6 Months Location: Santa Clara, CA Only W2 candidates are eligible ... Associate's degree in Computer Science or a related discipline, and at least two, typically four ...
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Help Desk Specialist
Santa Clara, CA · On-site
Help Desk Specialist Duration: 6 Months Location: Santa Clara, CA Only W2 candidates are eligible ... Associate's degree in Computer Science or a related discipline, and at least two, typically four ...
Order Desk Associate
Costa Mesa, CA · On-site
Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...
Order Desk Associate
Costa Mesa, CA · On-site
Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical. * Process customer ...
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Replies within 24 hours Front Desk Associate The Front Desk Associate will greet and direct members ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...
Level 1 Help Desk Technician
Corona, CA · On-site
$20.75 - $28/hr
Associates degree in IT or related field preferred. * 1-2 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems. * Familiarity with ...
Quick apply
Level 1 Help Desk Technician
Corona, CA · On-site
$20.75 - $28/hr
Associates degree in IT or related field preferred. * 1-2 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems. * Familiarity with ...
Level 1 Help Desk Technician
Corona, CA · Hybrid
$20.75 - $28/hr
Associates degree in IT or related field preferred. * 1-2 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems. * Familiarity with ...
Level 1 Help Desk Technician
Corona, CA · Hybrid
$20.75 - $28/hr
Associates degree in IT or related field preferred. * 1-2 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems. * Familiarity with ...
Front Desk Associate
Modesto, CA · On-site
$16/hr
... Front Desk Associate to join our team. In this role, you'll be the first point of contact for ... You'll also help ensure the front desk area remains clean, professional, and inviting. With a ...
Front Desk Associate
Modesto, CA · On-site
$16/hr
... Front Desk Associate to join our team. In this role, you'll be the first point of contact for ... You'll also help ensure the front desk area remains clean, professional, and inviting. With a ...
Level 1 Help Desk Technician
Corona, CA · On-site
$20 - $26/hr
Associates degree in IT or related field preferred. * 1-2 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems. * Familiarity with ...
Level 1 Help Desk Technician
Corona, CA · On-site
$20 - $26/hr
Associates degree in IT or related field preferred. * 1-2 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems. * Familiarity with ...
Level 2 Help Desk Technician
Corona, CA · On-site
$26 - $35/hr
Associate's degree in IT or related field; bachelor's degree preferred. * 2-4 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.
Level 2 Help Desk Technician
Corona, CA · On-site
$26 - $35/hr
Associate's degree in IT or related field; bachelor's degree preferred. * 2-4 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.
Level 2 Help Desk Technician
Corona, CA · On-site
$20.75 - $28/hr
Associates degree in IT or related field; bachelors degree preferred. * 2-4 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.
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Level 2 Help Desk Technician
Corona, CA · On-site
$20.75 - $28/hr
Associates degree in IT or related field; bachelors degree preferred. * 2-4 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.
HELP DESK SUPPORT 3
Ventura, CA · On-site
$65K - $80K/yr
The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud ... Azure Associate). ● Experience implementing DISA STIG configurations. ● Knowledge of DoD SRG ...
Quick apply
HELP DESK SUPPORT 3
Ventura, CA · On-site
$65K - $80K/yr
The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud ... Azure Associate). ● Experience implementing DISA STIG configurations. ● Knowledge of DoD SRG ...
Level 2 Help Desk Technician
Corona, CA · Hybrid
$20.75 - $28/hr
Associate's degree in IT or related field; bachelor's degree preferred. * 2-4 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.
Level 2 Help Desk Technician
Corona, CA · Hybrid
$20.75 - $28/hr
Associate's degree in IT or related field; bachelor's degree preferred. * 2-4 years of experience in a help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.
JOB PURPOSE Provide help desk assistance and technical support for all types of issues affecting ... A.A. (Associates) degree or two years directly related education is required. * Two to three years ...
Quick apply
JOB PURPOSE Provide help desk assistance and technical support for all types of issues affecting ... A.A. (Associates) degree or two years directly related education is required. * Two to three years ...
Front Desk Associate
$16 - $20.75/hr
Front Desk Associate The Front Desk Associate serves as the central hub of information, hospitality ... Membership Support & Outreach * Assist the Membership Director by helping nurture relationships ...
Front Desk Associate
$16 - $20.75/hr
Front Desk Associate The Front Desk Associate serves as the central hub of information, hospitality ... Membership Support & Outreach * Assist the Membership Director by helping nurture relationships ...
... Associate to join our team. In this role, you'll be the first point of contact for members ... You'll also help ensure the front desk area remains clean, professional, and inviting. With a ...
... Associate to join our team. In this role, you'll be the first point of contact for members ... You'll also help ensure the front desk area remains clean, professional, and inviting. With a ...
Desk Top Support Service Specialist - Associate
$20.25 - $27.50/hr
DecisionPoint seeks a Associate Desk Top Support Service Specialist to provide onsite IT support ... Minimum 2 years of desktop support, help desk, customer support, field technician, or related IT ...
New
Desk Top Support Service Specialist - Associate
$20.25 - $27.50/hr
DecisionPoint seeks a Associate Desk Top Support Service Specialist to provide onsite IT support ... Minimum 2 years of desktop support, help desk, customer support, field technician, or related IT ...
New
... Associate to join our team. In this role, you'll be the first point of contact for members ... You'll also help ensure the front desk area remains clean, professional, and inviting. With a ...
Quick apply
... Associate to join our team. In this role, you'll be the first point of contact for members ... You'll also help ensure the front desk area remains clean, professional, and inviting. With a ...
Help Desk Associate information
See California salary details
$14.23 - $15.92
12% of jobs
$17.39 is the 25th percentile. Wages below this are outliers.
$15.92 - $17.60
15% of jobs
The median wage is $19.24 / hr.
$17.60 - $19.28
24% of jobs
$19.28 - $20.96
13% of jobs
$20.96 - $22.65
9% of jobs
$22.95 is the 75th percentile. Wages above this are outliers.
$22.65 - $24.33
16% of jobs
$24.33 - $26.01
5% of jobs
$26.01 - $27.69
2% of jobs
$27.69 - $29.37
3% of jobs
$29.37 - $31.06
0% of jobs
$31.06 - $32.74
1% of jobs
$14
$21
$32
How much do help desk associate jobs pay per hour?
As of Jun 10, 2026, the average hourly pay for help desk associate in California is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.
What does a Help Desk Associate do?
A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.
What is the difference between Help Desk Associate vs Technical Support Specialist?
| Aspect | Help Desk Associate | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more technical certifications |
| Work Environment | Help desk, call centers, on-site support | Remote or on-site technical support, troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, tech support firms |
| Search & Comparison Intent | Commonly compared for entry-level IT roles | More technical, troubleshooting focus |
The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.
What are the typical daily responsibilities of a Help Desk Associate?
As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.
What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?
To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in California? The most popular types of Help Desk jobs in California are:
What are popular job titles related to Help Desk Associate jobs in California? For Help Desk Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in California look for? The top searched job categories for Help Desk Associate jobs in California are:
What cities in California are hiring for Help Desk Associate jobs? Cities in California with the most Help Desk Associate job openings:
Other
Posted 23 days ago
Job description
Join the BenQ Team!
Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display solutions provider for lifestyle and business, including gaming monitors, projectors, and interactive displays like BenQ Board for education. Our core values focus on "Bringing Enjoyment 'N' Quality to Life."
We are hiring an Order Desk Associate to support the order management element within BenQ.
Duties & Responsibilities:
Order Desk Associates help support the entire life cycle of a BenQ Order from creation to final product delivery to the customer. This support is both transactional and analytical.
- Process customer purchase orders within the ERP system
- Identifying and correcting transactional order issues
- Provide order status, tracking, and backorder reports to customers
- Process drop shipment orders by placing POs to vendors
- Maintains customer relationships by responding to customer inquiries and supporting issue resolution
- Miscellaneous tasks as needed
Required Experience, Knowledge, Skills, and Abilities:
- Excellent time management, analytical, and organizational skills; strong attention to detail
- Relationship builder with effective oral and written communication
- Strong team player who collaborated well with others to solve problems, flexible and adaptable
- Proficient business software skills (MS Excel, PowerPoint, ERP, Oracle)
Education:
High School Diploma required
Compensation:
Based on experience, we offer a very competitive base salary plus bonus
Position Type:
- Full-Time
- Office-Based
About BenQ
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Costa Mesa, CA, US
Year founded
1997