ZipRecruiter

Log In

1

Healthcare Call Center Jobs (NOW HIRING)

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

Pharmacy or healthcare call center experience * Medical office experience or medical terminology knowledge Additional Notes: * Training and work are fully onsite * Good attendance is very important

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsHealthcare Call Center Jobs

Healthcare Call Center information

See salary details

$10

$17

$25

How much do healthcare call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for healthcare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a healthcare call center?

A Healthcare Call Center job involves assisting patients, healthcare providers, and insurance companies by handling inquiries, scheduling appointments, processing claims, and providing general support. Agents may answer questions about medical services, billing, prescriptions, and insurance coverage. Strong communication and problem-solving skills are essential, as employees must provide accurate and compassionate assistance. This role often requires familiarity with healthcare regulations, electronic medical records, and confidentiality standards like HIPAA.

What are the key skills and qualifications needed to thrive in a healthcare call center position?

To thrive in a Healthcare Call Center, you typically need strong communication skills, basic healthcare knowledge, and experience in customer service or patient relations. Familiarity with call center software, electronic health record (EHR) systems, and sometimes HIPAA certification are commonly required. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting diverse patient needs. These skills ensure accurate information delivery, patient satisfaction, and efficient resolution of healthcare inquiries in a fast-paced environment.

What types of issues or questions do healthcare call center representatives typically handle during a shift?

Healthcare Call Center representatives commonly assist patients with scheduling appointments, answering questions about insurance coverage, providing test result updates, and guiding callers through billing inquiries. They may also help with prescription refills, direct patients to appropriate medical departments, and address urgent triage needs by escalating calls to clinical staff when necessary. The diversity of inquiries requires representatives to be knowledgeable about healthcare processes and to communicate clearly and compassionately. Due to the sensitive nature of healthcare information, strict adherence to privacy protocols and attention to detail are key parts of the daily workflow.

More about Healthcare Call Center jobs

What cities are hiring for Healthcare Call Center jobs?

Cities with the most Healthcare Call Center job openings:

What are the most commonly searched types of Healthcare Call Center jobs?

The most popular types of Healthcare Call Center jobs are:

What states have the most Healthcare Call Center jobs?

States with the most job openings for Healthcare Call Center jobs include:

What job categories do people searching Healthcare Call Center jobs look for?

The top searched job categories for Healthcare Call Center jobs are:

Healthcare Call Center jobs near you
Infographic showing various Healthcare Call Center job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 64% Full Time, 15% Part Time, and 18% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative I - (Arabic or Spanish Speaking preferred)

Neighborhood Healthcare

Escondido, CA • On-site

$22 - $29.41/hr

Full-time

Re-posted 25 days ago

Neighborhood Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.
As a private, non-profit 501(C) (3) community health organization, we serve over 506,563 medical, dental, and behavioral health visits from more than 96,867 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.
Role Overview
As a Healthcare Call Center Representative at Neighborhood Healthcare, you will play a crucial role in ensuring our patients receive the care and assistance they need. You will serve as the first point of contact for patients, responding to their inquiries, providing information, appointment scheduling and guiding them through the healthcare process. Your exceptional communication skills and empathetic nature will help create a positive experience for our patients and their families.
Position will have an option of remote work (in San Diego County or Riverside County) once on-site training completed.
*Please note, this is a temporary full-time position with an anticipated end of assignment in December 2026.*
Why Join Our Patient Navigation- Call Center Team:
  1. Make a Difference: By providing excellent customer service, you will directly contribute to the well-being of patients and their families.
  2. Professional Development: We value continuous learning and offer opportunities for career growth and development within the organization.
  3. Supportive Environment: We foster a positive and inclusive work culture, promoting teamwork, open communication, and work-life balance.
  4. Competitive Compensation: We offer a competitive salary, along with benefits and incentives, to recognize and reward your hard work.
  5. Impactful Work: Your role as a Healthcare Call Center Representative will be critical in shaping the patient experience and improving our services.

Join our team of dedicated professionals who are passionate about healthcare and committed to providing exceptional service. Apply now to embark on a rewarding career as a Healthcare Call Center Representative with Neighborhood Healthcare, we are #BetterTogether!
Healthcare Call Center Representative I
Requirements:
One year of Customer Service experience preferred
High School Diploma or GED
Arabic/English or Spanish/English bilingual preferred
Pay range: $22.00 to $29.41 per hour, depending on experience.
Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Neighborhood Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply