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Health Information Assistant Jobs (NOW HIRING)

Customer Information Assistant

Lanham, MD

$17.25 - $23.75/hr

This position acts as the Luminis Health Anne Arundel Medical Center (LHAAMC) first point of ... E. values, provides requested information and transfers calls as appropriate within the ...

Health Information Technician

Grand Rapids, MI · On-site

$15.75 - $19.25/hr

Perform detailed peer audits to ensure accuracy and quality control. * Assist in maintaining the ... Train and support individuals in relation to Health Information. * Perform other duties as assigned.

Health Information Specialist

West Palm Beach, FL · On-site

$96K - $96K/yr

Receive and process requests for patient health information in accordance with Company and Facility ... May assist with patient walk-ins. * May assist with administrative duties such as handling faxes ...

Receive and process requests for patient health information in accordance with Company and Facility ... May assist with patient walk-ins. * May assist with administrative duties such as handling faxes ...

Health Information Specialists

Plant City, FL · On-site

$87K - $87K/yr

Receive and process requests for patient health information in accordance with Company and Facility ... May assist with patient walk-ins. * May assist with administrative duties such as handling faxes ...

$15K/mo

Health Information Manager Apply now Job no: 505888 Work type: Permanent Location: Gold Coast ... discharges, and assist the site in medical record management, data reporting, and related ...

Health Information Specialist

West Palm Beach, FL · On-site

$96K - $96K/yr

Inform manager of work, site difficulties, and/or fluctuating volumes. * Assist with additional ... information from paper sources and/or electronic health record. * Ensures medical records are ...

Customer Information Assistant

Lanham, MD

$17.25 - $23.75/hr

This position acts as the Luminis Health Anne Arundel Medical Center (LHAAMC) first point of ... E. values, provides requested information and transfers calls as appropriate within the ...

Receive and process requests for patient health information in accordance with Company and Facility ... May assist with patient walk-ins. * May assist with administrative duties such as handling faxes ...

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Health Information Assistant information

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How much do health information assistant jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for health information assistant in the United States is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.60 per hour, depending on experience, location, and employer.
What cities are hiring for Health Information Assistant jobs? Cities with the most Health Information Assistant job openings:
What are the most commonly searched types of Health Information jobs? The most popular types of Health Information jobs are:
Who are the top companies hiring for Health Information Assistant jobs? The top employers for Health Information Assistant jobs are:
What states have the most Health Information Assistant jobs? States with the most job openings for Health Information Assistant jobs include:
Infographic showing various Health Information Assistant job openings in the United States as of July 2026, with employment types broken down into 6% As Needed, 77% Full Time, 6% Part Time, and 11% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $44,505 per year, or $21.4 per hour.
Customer Information Assistant

Customer Information Assistant

Luminis Health

Lanham, MD

$17.25 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Luminis Health rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

68th of 890 rated healthcare providers


Job description

Position Objective:

This position acts as the Luminis Health Anne Arundel Medical Center (LHAAMC) first point of contact for patients, guests, visitors, and staff entering the main campus buildings. This position meets, greets, and assists all who enter the building in a manner that is consistent with the Luminis Health values of Respect, Inclusion, Service, and Excellence (R.I.S.E.).

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Meets, greets, and assists patients, family members, visitors and vendors in a manner that is consistent with the R.I.S.E. values.
  2. Maintains a professional, welcoming, and orderly environment in the Customer Information area to ensure patient, visitor, and staff comfort.
  3. Answers the phone in a manner that is consistent with the R.I.S.E. values, provides requested information and transfers calls as appropriate within the confidentiality standards.
  4. Directs patients and visitors to appropriate hospital departments or services.
  5. Protects Hospital from losses by ensuring integrity of demographic, financial, and protected health information.
  6. Complies with federal, state, and local regulatory and LHAAMC contractual requirements as established by LHAAMC policies.
  7. Provides patient transportation as appropriate.
  8. Provides routine information relevant to the local area, restaurants, accommodations, community activities and other services as requested.
  9. Uses the electronic medical record and other hospital resources to locate patient appointments and direct patients to point of service.
  10. Supports the registration process at Hackerman-Patz House as needed.

Educational/Experience Requirements:

The minimum level of education and experience for this position includes:

  • Graduation from an accredited high school or possession of a high school equivalency certificate.
  • Two years of previous customer service experience, preferably worked in a healthcare environment.
  • Demonstrates effective communication skills both verbal and written.
  • Must demonstrate basic personal computer and typing abilities (35wpm).
  • Medical terminology knowledge recommended.

Required License/Certifications: 

  • None

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands - Light

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Luminis Health Benefits Overview:

  • Medical, Dental, and Vision Insurance.
  • Retirement Plan w/employer contribution.
  • Paid Time Off.
  • Employee Tuition Assistance Benefits.
  • Employee Referral Bonus Program
  • Employer Paid Holidays, Disability, and Life/AD&D for full time employees
  • Wellness Programs/Employee Assistance Programs and more

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