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Health Informatics Director Jobs in Massachusetts

InterSystems

Product Specialist

Boston, MA · On-site

This role has direct influence on product direction, workflow design, and customer success ... Education in a health-related discipline or health informatics and 5+ years of relevant ...

InterSystems

Product Specialist

Boston, MA

This role has direct influence on product direction, workflow design, and customer success ... Education in a health-related discipline or health informatics and 5+ years of relevant ...

Balin Technologies LLC

EHR Analyst/Manager

Boston, MA · On-site

EHR Clinical Informatics Analyst/Manager Location: Boston.MA(hybrid) JOB SUMMARY The EHR Clinical ... Self-directed and results oriented. * Develops knowledge transfer mechanisms for team members ...

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Health Informatics Director information

What are the key skills and qualifications needed to thrive as a health informatics director, and why are they important?

To thrive as a Health Informatics Director, you need expertise in health information management, data analytics, and healthcare regulations, typically supported by a degree in health informatics or a related field and several years of relevant experience. Familiarity with electronic health record (EHR) systems, data security protocols, and certifications such as Registered Health Information Administrator (RHIA) or Certified Professional in Healthcare Information and Management Systems (CPHIMS) is often required. Strong leadership, communication, and project management skills are essential for guiding teams and collaborating with stakeholders. These competencies ensure effective integration of technology in healthcare, improving patient outcomes and organizational efficiency.

What is a health informatics director?

A Health Informatics Director is a senior professional responsible for overseeing the management and integration of health information systems within healthcare organizations. They lead teams that implement technologies to improve patient care, ensure the quality and security of health data, and comply with healthcare regulations. Their work involves collaborating with IT staff, clinicians, and administrators to develop strategies for using data to enhance healthcare delivery. Health Informatics Directors also play a critical role in training staff and ensuring ongoing system improvements.

What are some common challenges faced by health informatics directors when implementing new health IT systems across a healthcare organization?

Health Informatics Directors often encounter challenges such as resistance to change among staff, integrating new systems with existing technologies, and ensuring data privacy and security compliance. They must facilitate effective communication between IT professionals, clinical staff, and administrators to align system capabilities with clinical workflows. Overcoming these challenges requires strong leadership, a collaborative approach, and ongoing training to ensure smooth adoption and optimal use of health IT systems.

What is the difference between Health Informatics Director vs Health Information Manager?

AspectHealth Informatics DirectorHealth Information Manager
CredentialsTypically requires a master's degree in health informatics, health information management, or related field; certifications like RHIA or CHIM are commonUsually requires a bachelor's degree in health information management or related field; RHIA certification often preferred
Work EnvironmentOversees health IT systems, data analytics, and informatics strategies across healthcare organizationsManages health records, coding, and compliance within healthcare facilities
Employer & Industry UsageUsed in hospitals, health systems, and healthcare IT companies for strategic informatics rolesFound in hospitals, clinics, and healthcare organizations focusing on record management

The main difference is that the Health Informatics Director focuses on strategic planning, system implementation, and data analytics, while the Health Information Manager handles day-to-day management of health records and compliance. Both roles require health information credentials but differ in scope and responsibilities.

What are the most commonly searched types of Health Informatics jobs in Massachusetts? The most popular types of Health Informatics jobs in Massachusetts are:
What are popular job titles related to Health Informatics Director jobs in Massachusetts? For Health Informatics Director jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Health Informatics Director jobs in Massachusetts look for? The top searched job categories for Health Informatics Director jobs in Massachusetts are:
What cities in Massachusetts are hiring for Health Informatics Director jobs? Cities in Massachusetts with the most Health Informatics Director job openings:
Health Informatics Director jobs near you

Director of Clinical Application Services

Behavioral Health Network, Inc.

Worcester, MA • On-site

$124K - $154K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care. We are seeking a Director of Clinical Application Services to modernize the clinical technology ecosystem supporting our clients, clinicians, programs, and care teams. Reporting to the VP of Information Systems & Technology/CTO, this leader will oversee the people, platforms, workflows, vendors, and governance that power BHN's clinical operations.
What We Offer:
  • Mission-Driven Technology Leadership - Modernize systems supporting behavioral health care statewide.
  • Enterprise-Wide Impact - Shape application strategy, governance, reliability, and user experience.
  • Clinical Transformation - Turn complex clinical workflows into practical, frictionless processes.
  • Responsible AI Leadership - Guide thoughtful adoption of AI-enabled documentation and automation.
  • People Leadership - Lead and develop a multidisciplinary team of approximately 5-10 staff.
  • Cross-Functional Partnership - Partner across clinical, operational, financial, technology, and compliance teams.
  • Comprehensive Benefits - PTO, 403(b), tuition reimbursement, health benefits, employee assistance programs, and more.
  • Certified Great Place to Work - Join an organization recognized for a positive and engaging employee experience.

What You Will Do:
  • Set the strategy, roadmap, governance, and daily performance expectations for BHN's clinical application portfolio, keeping systems reliable, secure, user-friendly, and aligned with care delivery.
  • Own the EHR ecosystem and related clinical platforms, including configuration standards, workflow optimization, documentation and referral tools, population health support, release and change control, training, adoption, reliability, and user experience.
  • Partner across clinical, operations, data, finance, IT, compliance, quality, security, privacy, legal, and revenue cycle to improve workflows, billing readiness, regulatory reporting, audit preparedness, and protection of patient information.
  • Coordinate with Revenue Cycle leadership to address payer requirements, claims readiness, authorization processes, and denial prevention within the application environment.
  • Direct the support and lifecycle of specialized clinical systems such as Methasoft/MethodOne, including MAT/MOUD workflows, hardware and peripheral coordination, procedures, and vendor performance.
  • Govern AI-enabled clinical tools-including ambient listening, documentation assistance, and summarization-with standards for privacy, consent, accuracy, bias, clinician oversight, retention, and HIPAA compliance.
  • Reduce system friction by strengthening training, adoption, support responsiveness, and workflow consistency across programs.
  • Manage vendor relationships, escalations, roadmaps, service accountability, and metrics for reliability, support quality, backlog, adoption, and compliance.
  • Lead and develop the team, remove barriers, foster accountability and continuous improvement, and brief executives on performance, risks, priorities, and investments.

Who You Are:
  • Bachelor's Degree in Information Systems, Health Informatics, Healthcare or Business Administration, or a related field-or equivalent education and experience; clinical licensure is not required.
  • Seven or more years of experience in healthcare applications, clinical systems, EHR or product operations, application services, or healthcare technology leadership.
  • Five or more years of people-leadership experience supervising technical, application, analyst, informatics, or operations staff.
  • Experience leading an EHR or major healthcare application in a complex setting, with strong knowledge of clinical workflows, HIPAA, and 42 CFR Part 2.
  • Excellent communication, negotiation, facilitation, executive-presentation, cross-functional partnership, change-leadership, and prioritization skills.
  • Behavioral health, human services, addiction treatment, or multi-site healthcare experience is strongly preferred, including Medicaid, Medicare, MassHealth, managed care, CBHC, outpatient, crisis, residential, or community workflows.
  • Experience with Qualifacts/CareLogic or another major EHR-and with Methasoft/MethodOne, MAT/MOUD workflows, medication-dispensing technology, or clinical devices-is preferred.
  • Experience with AI documentation, ambient listening, automation, summarization, referral management, client portals, consent, interoperability, reporting, or population health tools is preferred.
  • Experience with application governance, service metrics, roadmaps, release and change management, or digital transformation is preferred; a Master's Degree or relevant certification is a plus.

We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values - Humanity, Empowerment, Accountability, Respect, and Teamwork - guide how we lead, how we serve, and how we support one another. If you're ready to make a meaningful difference as part of a mission-driven organization, we'd love to hear from you.
Salary Range: $124,800 - $154,752
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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