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Health Care Receptionist Jobs in Indiana (NOW HIRING)

Continuum Healthcare, LLC

Receptionist

Jasper, IN · On-site

$14 - $18.50/hr

Front Desk Receptionist Our facility is seeking to hire a dynamic, energetic and exceptional full-time Receptionist for evenings and weekends for our long term care/skilled nursing facility. Must be ...

Continuum Healthcare, LLC

Receptionist

Jasper, IN · On-site

$14 - $18.50/hr

) Front Desk Receptionist Our facility is seeking to hire a dynamic, energetic and exceptional full-time Receptionist for evenings and weekends for our long term care/skilled nursing facility. Must be ...

PurposeCare

Receptionist

Indianapolis, IN · On-site

$18 - $19/hr

Receptionist PurposeCare | Indianapolis, IN (Onsite) Be the First Impression of PurposeCare At ... This role is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare ...

PurposeCare

Receptionist

Indianapolis, IN · On-site

$18 - $19/hr

Receptionist PurposeCare | Indianapolis, IN (Onsite) Be the First Impression of PurposeCare At ... This role is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare ...

The Forum at the Crossing

Receptionist

Indianapolis, IN

$15 - $19.75/hr

Tutera Senior Living & Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This Role? As a Receptionist, you will be ...

The Forum at the Crossing

Receptionist

Indianapolis, IN · On-site

$15 - $19.75/hr

Tutera Senior Living & Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This Role? As a Receptionist, you will be ...

The Forum at the Crossing

Receptionist

Indianapolis, IN · On-site

$16 - $17/hr

Tutera Senior Living & Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This Role? As a Receptionist, you will be ...

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All JobsHealth Care Receptionist JobsHealth Care Receptionist Jobs in Indiana

Health Care Receptionist information

See Indiana salary details

$10

$16

$21

How much do health care receptionist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for health care receptionist in Indiana is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.32 per hour, depending on experience, location, and employer.

What does a health care receptionist do?

A Health Care Receptionist is responsible for greeting patients, scheduling appointments, answering phones, and handling administrative tasks in a medical office or clinic. They serve as the first point of contact for patients, ensuring a welcoming and organized environment. Their duties often include managing patient records, verifying insurance information, and assisting with billing processes. Strong communication and organizational skills are essential for this role, as they interact with both patients and medical staff daily.

What are the key skills and qualifications needed to thrive as a health care receptionist?

To thrive as a Health Care Receptionist, you need organizational skills, attention to detail, and knowledge of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic office equipment is typically required. Excellent communication, professionalism, and the ability to multitask under pressure are vital soft skills that help you interact effectively with patients and staff. These skills ensure the smooth operation of the front desk, enhance patient experience, and support efficient healthcare delivery.

How does a health care receptionist typically handle high patient volumes while maintaining quality service?

Health Care Receptionists often encounter busy periods, especially during mornings and after lunch, when patient flow is highest. To manage this, they rely on strong organizational skills, efficient use of scheduling software, and clear communication with both patients and clinical staff. They prioritize urgent cases and maintain a calm, professional demeanor to ensure each patient feels attended to, even during peak times. Adaptability and teamwork are key, as receptionists frequently coordinate with nurses and doctors to address scheduling conflicts or urgent needs.

What is the difference between Health Care Receptionist vs Medical Secretary?

AspectHealth Care ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical office certification preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, hospitals, or clinics, often handling administrative tasks
Primary ResponsibilitiesGreeting patients, scheduling appointments, answering phonesManaging correspondence, preparing reports, scheduling, and administrative support

While both roles work in healthcare settings and require strong communication skills, the Health Care Receptionist primarily handles front desk duties and patient interactions, whereas the Medical Secretary focuses more on administrative support and documentation. Understanding these differences helps in choosing the right career path or job search focus.

What do I need to become a health care receptionist?

To become a health care receptionist, you typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and some employers may prefer previous experience in customer service or administrative roles. Certification is not usually required but can enhance job prospects.

What cities in Indiana are hiring for Health Care Receptionist jobs?

Cities in Indiana with the most Health Care Receptionist job openings:

What are popular job titles related to Health Care Receptionist jobs in IN?

For Health Care Receptionist jobs in IN, the most frequently searched job titles are:

Health Care Receptionist jobs near you
Infographic showing various Health Care Receptionist job openings in Indiana as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,049 per year, or $16.9 per hour.

Healthcare Receptionist | Training Provided - Greenwood, IN

Eyetastic Services

Greenwood, IN • On-site

$16 - $20/hr

Other

Re-posted 12 days ago

Job description

About the job Healthcare Receptionist | Training Provided - Greenwood, IN
A boutique optometric practice is seeking a reliable and enthusiastic Medical Receptionist to join its dynamic Patient Experience team. Serving as the first point of contact for patients and families in an eye care setting, this position is essential in providing a welcoming, professional, and dependable experience with every interaction.
About the Role:
The Medical Receptionist is responsible for managing all incoming calls and front desk interactions, providing accurate information, scheduling appointments, coordinating referrals, and addressing patient concerns with empathy and professionalism. This individual embodies reliability and strong work ethics, representing the practice and supporting its mission to deliver outstanding care and service.
Key Responsibilities:

  • Greet patients and answer incoming calls promptly and empathetically, using active listening to understand needs and direct or escalate inquiries as appropriate, within an optometric practice environment.
  • Provide accurate information about services, appointment processes, and what patients can expect.
  • Schedule patient appointments (exams, follow-ups, specialty visits, urgent cases) using electronic health records (EHR) and scheduling tools, ensuring accuracy and reliability in all scheduling tasks.
  • Coordinate schedules across multiple providers and locations to optimize daily clinic flow, demonstrating strong organizational skills and attention to detail.
  • Manage changes, cancellations, and reschedules efficiently to maintain access and minimize downtime.
  • Support referral calls by collecting and communicating key information with referring offices.
  • Place reminder calls/messages, check in patients, and document all interactions and call outcomes accurately in practice systems.
  • Identify and report recurring issues or bottlenecks to leadership.
  • Resolve scheduling conflicts and patient concerns with a proactive, solutions-focused mindset, always upholding a high standard of work ethics.
  • Uphold patient privacy and confidentiality in accordance with HIPAA and company policies.
  • Maintain familiarity with optometric terminology, procedures, and services to assist patients accurately.
Core Skills:
  • Patient-first customer service mindset
  • Clear, professional phone and written communication
  • Active listening and call control
  • Problem-solving and conflict resolution
  • Scheduling strategy and prioritization
  • Team collaboration, reliability, and accountability
Work Schedule:
  • Full-time (typically 40 hours/week) in a call center environment, supporting multiple practice locations and provider schedules.
Benefits:
  • Competitive salary: $16-$20 per hour, plus benefits
  • Comprehensive optometry and customer service training
  • Supportive, collaborative team environment
  • Growth and advancement opportunities
  • Engaging workplace committed to work-life balance
If the opportunity to deliver exceptional service in a role that supports patients' vision and well-being is exciting, Eyetastic Services encourages qualified candidates to apply! Applications can be submitted through the job board or by sending a CV/Resume to Steve Gill at steve@eyetasticservices.com. For more information, call (813) 504-5135.
Requirements:
  • High school diploma or GED
  • Strong and friendly verbal communication skills
  • Exceptional organizational skills, reliability, and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfort with computers and learning new systems (EHR, scheduling platforms, email)
  • Empathy and discretion in handling sensitive patient situations
Preferred:
  • 1-2+ years in a healthcare office, scheduling, patient access, or call center environment
  • Experience with EHR and appointment scheduling
  • Familiarity with discussing fees, payment options, or insurance basics
  • Customer service experience in healthcare, retail, hospitality, or similar fields

Eyetastic Services is dedicated to partnering with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.
Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.

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