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Head Of Fraud Operations Jobs (NOW HIRING)

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

Fraud Operations Team Lead * Job Tracking ID : 512272-912966 * Job Location : Medford, MA * Job ... Level of Education : BA/BS * Job Type : Full-Time/Regular * Date Updated : 07/16/2026 * Years of ...

Wealthfront

Fraud Operations Specialist

Boston, MA · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

Charlotte, NC · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

San Francisco, CA · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

Austin, TX · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

Denver, CO · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

Palo Alto, CA · On-site +1

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

San Francisco, CA · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

Austin, TX · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Wealthfront

Fraud Operations Specialist

Charlotte, NC · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Stripe

Fraud Patterns Analyst

OR · On-site +1

... important work of your career. About the team The Risk Operations team is looking for an ... This position is responsible for writing and maintaining fraud rulesets to prevent transaction ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

The Fraud Team Lead is responsible for leading a team of fraud analysts to detect, prevent, and ... This role combines operational leadership with strategic oversight, leveraging AI-driven insights ...

Wealthfront

Fraud Operations Specialist

Palo Alto, CA · Remote

$81K - $90K/yr

Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and ...

Stripe

Fraud Patterns Analyst

... important work of your career. About the team The Risk Operations team is looking for an ... This position is responsible for writing and maintaining fraud rulesets to prevent transaction ...

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Head Of Fraud Operations information

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How much do head of fraud operations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for head of fraud operations in the United States is $122,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What does a head of fraud operations do?

A Head of Fraud Operations is responsible for leading and managing a company's efforts to detect, prevent, and respond to fraudulent activities. They develop and implement strategies, policies, and procedures to minimize risk and financial losses due to fraud. This role involves overseeing fraud detection teams, analyzing fraud trends, collaborating with other departments, and ensuring compliance with relevant regulations. Additionally, the Head of Fraud Operations often leverages technology and data analytics to improve the organization's fraud prevention capabilities.

What are the key skills and qualifications needed to thrive as a head of fraud operations?

To excel as a Head of Fraud Operations, you need expertise in fraud risk management, data analysis, and regulatory compliance, often supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and certifications such as CFE (Certified Fraud Examiner) are typically required. Strong leadership, strategic thinking, and effective communication are vital soft skills for managing teams and collaborating across departments. These capabilities are essential for developing robust fraud prevention strategies, ensuring regulatory compliance, and protecting organizational assets.

What are some common challenges faced by a head of fraud operations, and how do they typically address them?

A Head of Fraud Operations often faces the challenge of staying ahead of rapidly evolving fraud tactics while balancing the need for efficient customer experiences. They must ensure their team is trained on the latest detection technologies and regulatory requirements, and foster strong collaboration with IT, legal, and customer service departments. Managing large-scale incidents and developing strategies for prevention and response are central to the role. Regularly reviewing and updating policies, investing in continuous professional development, and leveraging data analytics are key practices to address these challenges.

What is the difference between Head Of Fraud Operations vs Fraud Analyst?

AspectHead Of Fraud OperationsFraud Analyst
CredentialsExperience in fraud management, relevant certifications (e.g., CFE)Analytical skills, sometimes certifications in fraud detection
Work EnvironmentLeadership role overseeing teams and strategiesOperational role focusing on data analysis and investigations
Employer & Industry UsageFinancial institutions, e-commerce, fintechSame industries, more focused on detection and analysis
Search & Comparison IntentLeadership, strategy, managementDetection, investigation, data analysis

The Head Of Fraud Operations typically oversees fraud prevention strategies and manages teams, requiring leadership experience and strategic skills. In contrast, a Fraud Analyst focuses on analyzing data and investigating suspicious activities. Both roles are vital in fraud prevention but differ in scope and responsibilities.

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What cities are hiring for Head Of Fraud Operations jobs?

Cities with the most Head Of Fraud Operations job openings:

What states have the most Head Of Fraud Operations jobs?

States with the most job openings for Head Of Fraud Operations jobs include:

What job categories do people searching Head Of Fraud Operations jobs look for?

The top searched job categories for Head Of Fraud Operations jobs are:

Head Of Fraud Operations jobs near you
Infographic showing various Head Of Fraud Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $122,011 per year, or $58.7 per hour.

Manager, Fraud

Allegacy Federal Credit Union

Winston Salem, NC • On-site

Full-time

PTO

Re-posted 4 days ago

Allegacy Federal Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Role Accountability
At Allegacy, there's a common thread that runs through all of us. It's our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable for living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors and the benefits we share together. In order to achieve this state of success, this position will be responsible for ensuring that fraud losses are kept to a minimum by overseeing timely alert review, case completion and appropriate actions to prevent, mitigate or recover fraud losses.
Nature and Scope
This leadership role within the Fraud Department reports to the Director of Account Management Services and is responsible for overseeing fraud prevention, detection and investigative operations. The Fraud Manager serves as a working leader, supervising the fraud team while also personally handling complex fraud cases, monitoring alert queues and ensuring timely and accurate case resolution. This position requires in-depth knowledge of fraud schemes, investigative practices and the systems that support fraud monitoring and reporting, including Verafin, Visa Risk Manager and other analytics platforms.
The Fraud Manager collaborates closely with BSA/AML, Compliance, Investigations, Operations, Card Services, IT and front-line teams to ensure accurate documentation, timely escalation and adherence to regulatory expectations. The role is heavily involved in system configuration, rule adjustments, optimization of alert workflows and staff training to ensure efficient and effective fraud operations. The Fraud Manager regularly interacts with internal stakeholders across all departments as well as external partners such as law enforcement, vendors, system specialists and fraud-prevention networks.
This position ensures the effective operation of the credit union's fraud-related processes, supports compliance with applicable regulations and contributes to the strategic goals of the AMS team by minimizing fraud risk and losses. Success in this role requires strong leadership, investigative expertise, analytical capability and the ability to drive continuous improvement while fostering a high-performance culture within the Fraud Department.
Specific Accountabilities
  • Deliver exceptional member service to every member, every time by ensuring employees deliver consistently high quality service to both internal and external members that is in alignment with our Brand Culture.
  • Ensure thorough understanding of expectations and consistently exhibit Allegacy shared values.
  • Provide daily leadership, coaching and performance management for the Fraud Team to ensure accurate, timely and high-quality fraud operations.
  • Monitor fraud alert queues, case aging and workload distribution to ensure timely review, investigation, escalation and closure.
  • Actively work complex fraud cases, alerts, disputes, and account reviews as a working manager, ensuring high investigative accuracy and sound decision-making.
  • Maintain expertise in fraud detection systems such as Verafin and Visa Risk Manager, including rule adjustments, system functionality, workflow optimization and staff training.
  • Conduct in-depth analysis of transactional activity, data trends and operational patterns to detect and prevent fraudulent activity before losses occur.
  • Prepare and deliver weekly, monthly, quarterly, and ad hoc fraud reports for AMS Leadership, Senior Management and the Board.
  • Develop, implement and maintain fraud policies, procedures, writing instructions and training documents to ensure consistent and compliant operations.
  • Lead ongoing improvement initiatives to strengthen fraud prevention practices, reduce operational gaps and enhance the member experience.
  • Coordinate with BSA/AML, Compliance, Risk Management, Operations, Card Services, IT and external partners to support investigations and effective risk mitigation.
  • Ensure accurate documentation of fraud cases, investigative steps, evidence and outcomes in accordance with audit and regulatory requirements.
  • Oversee PTO scheduling, training needs and staffing levels to maintain adequate departmental coverage and operational continuity.
  • Evaluate and recommend new fraud tools, system enhancements and technology solutions to increase detection accuracy and reduce losses.
  • Serve as the primary point of escalation for high-risk or complex fraud situations requiring advanced judgment or coordination with law enforcement or external partners.
  • Maintain strong working relationships with external vendors, fraud networks, law enforcement agencies and other credit unions or industry groups.
  • Perform other duties as assigned to support departmental needs and evolving fraud-prevention priorities.

Requirements
Knowledge, Skills and Abilities
  • Advanced knowledge of fraud prevention, detection and investigation practices within financial institutions
  • Strong understanding of fraud schemes, trends, regulations and industry best practices
  • In-depth knowledge of fraud monitoring and case management systems (e.g., Verafin, Visa Risk Manager)
  • Strong analytical skills with the ability to interpret complex data, identify patterns and apply critical thinking
  • Advanced communication skills.
  • Proficient computer skills, including fraud software, data analytics tools and core banking systems
  • Ability to manage multiple tasks, deadlines, alert queues and shifting priorities in a fast-paced environment
  • Advanced problem-solving abilities with sound judgment in high-risk decision-making situations
  • High personal integrity, professionalism and reliability when handling sensitive or confidential information
  • Strong interpersonal skills with the ability to listen, collaborate and respond effectively to internal and external partners
  • Eligibility to be bonded
  • Ability to create and implement strategies to reduce fraud risk and loss exposure
  • Ability to provide guidance, coaching and support to the Fraud Department and other operational areas
  • Proficiency in developing long-term fraud-prevention strategies aligned with organizational goals
  • Ability to manage and resolve critical fraud situations effectively and with urgency
  • Advanced skills in utilizing technology, analytics platforms and industry tools to enhance fraud detection and operational efficiency

Education and Experience
Bachelor's degree preferred, especially in finance, business, criminal justice, cybersecurity, risk management or a related field
Associate degree acceptable with 7+ years of relevant fraud, risk or financial-crime experience
Minimum of 5-7 years of hands-on fraud investigation, fraud operations or financial crimes experience in a financial institution
Minimum of 2-4 years of supervisory or team-lead experience, preferably within fraud, risk or investigations
Past experience in a credit union or other financial institution strongly preferred
Experience working with fraud detection systems such as Verafin, Visa Risk Manager, or similar
Experience in a customer-service-focused environment preferred
Experience collaborating with BSA/AML, Compliance, Risk Management or Law Enforcement preferred
Experience with legal processes related to fraud cases, subpoenas, affidavits, law enforcement coordination or recovery efforts is a plus
Professional certifications (e.g., CFE, CAMS, AFIP) are preferred but not required

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