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Head Of Fraud Operations Jobs in Michigan (NOW HIRING)

Socket.dev

Senior Fraud Risk Manager

Detroit, MI · On-site

$67 - $140/hr

As the Senior Fraud Risk Manager, you'll drive the design and execution of fraud and identity ... Fraud Operations * Analyze complex datasets to inform business decisions, develop strategic ...

TekSky

Head of Operations

Bloomfield, MI · On-site

... operation of the Firm. * Prepare/present on Firm performance or other relevant matters at meetings of the Firm's Equity Principals and/or other attorney meetings. * Serve as a resource to the Firm ...

Venteon

Head of Tax

MI · On-site

Head of Tax - North America - 10+ years Job Overview: Venteon is seeking a dynamic and strategic ... Tax Operations, Reporting and Compliance -Oversee all significant direct and indirect tax ...

Flourish Health

Head of Therapy

Ann Arbor, MI · On-site +1

$150K - $175K/yr

Head of Therapy About Flourish 1 in 25 adolescents and young adults will be diagnosed with serious ... Clinical & Operational Excellence * Ensure consistent, high-quality therapy care across all ...

Aumovio

Head of Tax, North America

Auburn Hills, MI · On-site

The Head of Tax, North America serves as the principal tax leader for North America. The position ... Tax Operations, Reporting and Compliance Oversee all significant direct and indirect tax compliance ...

New

Aumovio

Head of Tax, North America

Auburn Hills, MI · On-site

The Head of Tax, North America serves as the principal tax leader for North America. The position ... Tax Operations, Reporting and Compliance • Oversee all significant direct and indirect tax ...

Aumovio

Head of Tax, North America

Auburn Hills, MI

The Head of Tax, North America serves as the principal tax leader for North America. The position ... Tax Operations, Reporting and Compliance Oversee all significant direct and indirect tax compliance ...

New

MSUFCU

Account Fraud Manager

East Lansing, MI · On-site

$90K - $110K/yr

The Account Fraud Manager is responsible for supervising the operations of the fraud prevention program at the Credit Union, as it relates to account fraud and non-card transactions, such as checks ...

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Head Of Fraud Operations information

What does a head of fraud operations do?

A Head of Fraud Operations is responsible for leading and managing a company's efforts to detect, prevent, and respond to fraudulent activities. They develop and implement strategies, policies, and procedures to minimize risk and financial losses due to fraud. This role involves overseeing fraud detection teams, analyzing fraud trends, collaborating with other departments, and ensuring compliance with relevant regulations. Additionally, the Head of Fraud Operations often leverages technology and data analytics to improve the organization's fraud prevention capabilities.

What are the key skills and qualifications needed to thrive as a head of fraud operations?

To excel as a Head of Fraud Operations, you need expertise in fraud risk management, data analysis, and regulatory compliance, often supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and certifications such as CFE (Certified Fraud Examiner) are typically required. Strong leadership, strategic thinking, and effective communication are vital soft skills for managing teams and collaborating across departments. These capabilities are essential for developing robust fraud prevention strategies, ensuring regulatory compliance, and protecting organizational assets.

What are some common challenges faced by a head of fraud operations, and how do they typically address them?

A Head of Fraud Operations often faces the challenge of staying ahead of rapidly evolving fraud tactics while balancing the need for efficient customer experiences. They must ensure their team is trained on the latest detection technologies and regulatory requirements, and foster strong collaboration with IT, legal, and customer service departments. Managing large-scale incidents and developing strategies for prevention and response are central to the role. Regularly reviewing and updating policies, investing in continuous professional development, and leveraging data analytics are key practices to address these challenges.

What is the difference between Head Of Fraud Operations vs Fraud Analyst?

AspectHead Of Fraud OperationsFraud Analyst
CredentialsExperience in fraud management, relevant certifications (e.g., CFE)Analytical skills, sometimes certifications in fraud detection
Work EnvironmentLeadership role overseeing teams and strategiesOperational role focusing on data analysis and investigations
Employer & Industry UsageFinancial institutions, e-commerce, fintechSame industries, more focused on detection and analysis
Search & Comparison IntentLeadership, strategy, managementDetection, investigation, data analysis

The Head Of Fraud Operations typically oversees fraud prevention strategies and manages teams, requiring leadership experience and strategic skills. In contrast, a Fraud Analyst focuses on analyzing data and investigating suspicious activities. Both roles are vital in fraud prevention but differ in scope and responsibilities.

What are popular job titles related to Head Of Fraud Operations jobs in Michigan?

For Head Of Fraud Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Head Of Fraud Operations jobs in Michigan look for?

The top searched job categories for Head Of Fraud Operations jobs in Michigan are:

What cities in Michigan are hiring for Head Of Fraud Operations jobs?

Cities in Michigan with the most Head Of Fraud Operations job openings:

Head Of Fraud Operations jobs near you

Fraud Strategy & Tools Specialist

First Merchants Bank

Monroe, MI • On-site

Full-time

Posted 7 days ago

First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

88th of 171 rated banks

Job description

First Merchants Bank is seeking a Fraud Strategy & Tools Specialist to join our team! As part of the External Fraud Working Group’s strategic initiative, this role is designed to centralize and enhance the bank’s use of fraud prevention and detection tools and technologies. The Fraud Strategy & Tools Specialist will be responsible for fully understanding, optimizing, and aligning fraud tools with business goals, while proactively identifying trends and recommending improvements. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors.

Essential Duties and Responsibilities:

  • Tool Optimization & Oversight
    • Attend vendor and user group meetings to stay current on tool capabilities and updates.
    • Monitor system changes and assess their impact—both positive and negative—on fraud detection and prevention.
    • Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement.
  • Strategic Coordination & Documentation
    • Understand fraud practices and control effectiveness.
    • Coordinate with LOBs to support decision-making related to fraud tools and strategies.
    • Document current state, key decisions, and maintain up-to-date records of tool configurations and usage.
    • Research and recommend leading practices in fraud prevention and technology utilization.
  • Fraud Intelligence & Triage
    • Identify and analyze fraud trends across channels and products.
    • Participate in the fraud triage team to support rapid response and resolution.
    • Provide recommendations for ongoing tuning and configuration of fraud detection systems.
  • Proactive Engagement & Business Alignment
    • Bring forward ideas and recommendations to improve fraud prevention strategies.
    • Align fraud tool usage with broader business goals and risk appetite.
    • Serve as a proactive partner to internal stakeholders and external vendors.

To be successful in this position, we require the following:

  • Bachelor’s degree in business, finance, information systems, or related field.
  • A minimum of three (3) years of experience in fraud prevention, risk management, or financial technology.
  • Fraud Analytics Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc.

The following would be a plus:

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Experience working with cross-functional teams.
  • Knowledge of fraud typologies and emerging threats.
  • • Ability to translate technical capabilities into business value.
  • Detail-oriented with strong documentation and organizational skills.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

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