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Head Of Client Relations Jobs (NOW HIRING)

Director of Client Relations

Atlanta, GA · Remote

$165K - $200K/yr

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Director of Client Relations

Boston, MA · On-site +1

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Head of Client Solutions Location: US (ET or CT) Position Type: Full-Time Reports to: Chief Operating Officer Augment Risk is a global capital risk solutions intermediary, partnering with clients to ...

The Global Investment Services (GIS) Head of Client Coverage is a senior executive responsible for setting and executing the client coverage, business development, and revenue growth strategy across ...

The Global Investment Services (GIS) Head of Client Coverage is a senior executive responsible for setting and executing the client coverage, business development, and revenue growth strategy across ...

As Head of Client Management, you will own the performance, standards, and culture of Vouch's client management organization. You'll oversee three vertical pods spanning AI, Fintech/Crypto, and HLS ...

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Head Of Client Relations information

See salary details

$52.5K

$146.1K

$247K

How much do head of client relations jobs pay per year?

As of Jun 9, 2026, the average yearly pay for head of client relations in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

How does the Head of Client Relations typically collaborate with internal teams to enhance client satisfaction?

The Head of Client Relations works closely with internal departments such as sales, marketing, product development, and customer support to ensure client needs are understood and met. They often act as a bridge, relaying client feedback to relevant teams and coordinating cross-functional initiatives to improve the client experience. Regular meetings, collaborative projects, and clear communication channels are essential for aligning internal efforts with client expectations. This collaboration not only addresses current client issues but also helps identify opportunities for service enhancements and long-term relationship building.

What does a Head of Client Relations do?

A Head of Client Relations is responsible for overseeing a company's relationships with its clients, ensuring client satisfaction, and fostering long-term partnerships. They lead client service teams, develop strategies to improve client engagement, and address any issues or concerns that arise. Their role often involves coordinating with various departments to deliver solutions tailored to client needs, tracking client feedback, and identifying opportunities for business growth. By maintaining strong communication and trust, they help drive client retention and overall business success.

What is the difference between Head Of Client Relations vs Client Account Manager?

AspectHead Of Client RelationsClient Account Manager
ResponsibilitiesOversees overall client relationship strategy, manages key accounts, leads client relationship teamsManages individual client accounts, maintains client satisfaction, handles day-to-day client communication
Required CredentialsTypically requires experience in client management, leadership skills, industry-specific knowledgeRequires strong communication skills, customer service experience, industry knowledge
Work EnvironmentStrategic, leadership-focused, often in senior management settingsOperational, client-facing, often in sales or customer service departments

The Head Of Client Relations focuses on strategic leadership and managing key client relationships at a higher level, while the Client Account Manager handles daily client interactions and account management. Both roles require strong communication skills and industry knowledge, but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Head Of Client Relations, and why are they important?

To excel as a Head Of Client Relations, you need a background in account management, business development, and strong industry knowledge, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, client analytics tools, and contract management systems is typically required. Exceptional interpersonal skills, leadership, and strategic thinking enable effective client engagement and team management. These skills are vital for maintaining client satisfaction, driving business growth, and ensuring long-term partnerships.
What cities are hiring for Head Of Client Relations jobs? Cities with the most Head Of Client Relations job openings:
What are the most commonly searched types of Of Client Relations jobs? The most popular types of Of Client Relations jobs are:
What states have the most Head Of Client Relations jobs? States with the most job openings for Head Of Client Relations jobs include:
Director of Client Relations

Director of Client Relations

Blink UX

Atlanta, GA • Remote

$165K - $200K/yr

Full-time

Posted 18 days ago


Job description

Blink UX is a trusted partner to some of the world’s most forward-thinking companies, helping them create digital products and experiences that people love.  We’re growing fast—and we’re looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth.

Have you served as a Trusted Advisor to executive stakeholders at Fortune 500 Clients? Do you have deep connections with Big Tech organizations? A relationship builder? A Strategic Connector?

This role is for someone who thrives on both serving as a trusted advisor to client executives, while evaluating their needs, guiding conversations about how Blink can address them, and helping shape and sell foundational engagements with new clients. You’ll serve as the face of Blink to new clients and, with our Mphasis colleagues, qualify business opportunities, contribute to crafting compelling narratives around our research and design services, and drive revenue through consultative selling.
What you’ll be doing:
  • New Business Development: Prospect, pitch, and close enterprise accounts that align with Blink’s ideal client profiles and which create new logos for Blink.
  • Strategic Sales Planning: Build and execute a targeted outreach strategy, set aggressive sales goals, and track performance.
  • Client Advisory and Engagement: Establish trust with senior decision-makers and Mphasis partners to define Blink's value proposition, navigate complex matrixed sales channels and procurement processes, and drive revenues at scale.
  • Collaboration with cross-functional SMEs: Partner with Blink’s UX researchers, designers, and strategists, Mphasis Sector, Account, and Solutions teams to define and deliver tailored, high-impact solutions.
  • Pipeline Management: Own the full sales cycle—from lead generation and opportunity qualification to signed contracts.
  • Storytelling & Positioning: Communicate Blink’s offerings with clarity, confidence, and relevance to each client’s business needs.
  • Market Awareness: Stay sharp on industry trends and bring fresh, innovative opportunities to the table.
What we are looking for:
  • 7-10+ years of experience in business development or client acquisition, ideally in UX, design, or innovation consulting.
  • Proven success in landing enterprise clients (Fortune 500 and Big Tech verticals) and navigating complex sales cycles in both direct and partner-related opportunities. 
  • Proven success in managing a client portfolio of over $5 million in consulting fees per year.
  • A hunter’s mindset—self-motivated, persistent, and energized by new opportunities.
  • Prior experience working in an integrated business or technology firm which has acquired strategic design consulting services. Collaboration with technology partners in sales and delivery of complex digital transformations, a plus. 
  • Expertise in digital product and service design, sales, and delivery.
  • Exceptional communication and presentation skills, with a talent for storytelling.
  • Strategic thinking with a bias for action and results.
  • A values-driven approach to client engagement— consultative, authentic, curious, and collaborative.
  • Exceptional judgment in terms of the qualification of business opportunities.
  • Experience selling across industries on a global scale. Depth of experience in specific sectors is a plus. 
  • A collaborative spirit and a passion for solving client challenges with smart, human-centered solutions.
  • A deep appreciation for the value of UX and a desire to stay ahead of industry trends. Prior experience as a research, strategy, or design practitioner, a plus. 
  • Tech-savvy with an interest in emerging technologies, particularly AI.
  • A thought leader with referenceable experience in discussing or teaching topics related to research, digital product strategy, design, AI, or other relevant issues.
The expected base pay range for this position is $130,000 - $165,000 for mid-level and  $165,000 - $200,000 for senior-level.  

Our Pay Philosophy Blink strives to provide clear career paths and opportunities for growth, while maintaining a strong sense of inclusivity in our workforce. We believe in practicing salary transparency by providing a clear salary band for each role. Our recruiters will review salary ranges at the start of the interview process. The above pay rate or salary range represents the expected hourly rate or salary for this position. The hiring team will also consider your experience and location when making final salary decisions.
If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you. Please include a cover letter that explains why you are well-suited for the role - we read each and every one to ensure we don’t overlook any qualified individual. We are open to seeing mid to senior-level candidates for this role.

ABOUT US 
Blink UX is a product design consulting firm. With a specialty in rigorous research, strategic envisioning, and high-impact design, we’re the preferred partner for companies that want to align around a clear vision, scale with confidence, and set the standard for great products, services, and experiences.  Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. For more information, visit blinkux.com. 

Our Culture
Maintaining a positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career. Be sure to read up on the unique aspects of our company culture framework and ensure they align with your working style.  

EEO
When hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability, or length of time spent unemployed.  

Following your application submission, we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record-keeping requirements. We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.