Call Centre Professional Opportunity Hire Resolve is assisting call centre and contact centre ... Manager, Head of Contact Centre, and Director-level positions). Key Responsibilities * Lead and ...
Call Centre Professional Opportunity Hire Resolve is assisting call centre and contact centre ... Manager, Head of Contact Centre, and Director-level positions). Key Responsibilities * Lead and ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
Hire Resolve Call Centre Professional Opportunity Hire Resolve is assisting call centre and contact ... Head of Contact Centre, and Director-level positions). Key Responsibilities: * Lead and optimise ...
Hire Resolve Call Centre Professional Opportunity Hire Resolve is assisting call centre and contact ... Head of Contact Centre, and Director-level positions). Key Responsibilities: * Lead and optimise ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on.Requirements for this Call Center Representative jobTo excel as a Full-Time ...
Quick apply
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on.Requirements for this Call Center Representative jobTo excel as a Full-Time ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
Call Center Representative
Amarillo, TX · On-site
$15/hr
This role is ideal for those who thrive on busy days and enjoy the challenge of meeting the needs of our customers head-on. Requirements for this Call Center Representative job To excel as a ...
... Manager, Head of Contact Center, and Director-level roles). Key Responsibilities * Lead and ... Typically 5-12+ years in call center/contact center environments, including 2-6+ years in ...
... Manager, Head of Contact Center, and Director-level roles). Key Responsibilities * Lead and ... Typically 5-12+ years in call center/contact center environments, including 2-6+ years in ...
... Manager, Head of Contact Center, and Director-level roles). Key Responsibilities * Lead and ... Typically 5-12+ years in call center/contact center environments, including 2-6+ years in ...
... Manager, Head of Contact Center, and Director-level roles). Key Responsibilities * Lead and ... Typically 5-12+ years in call center/contact center environments, including 2-6+ years in ...
Be Seen First
Call Center Monitoring Specialist
Anaheim, CA · On-site
$23 - $25/hr
Position Overview The Call Center Monitoring Specialist monitors and evaluates collector ... We are head quartered in Southern California and have a market presence coast-to-coast. Employees ...
Quick apply
Be Seen First
Call Center Monitoring Specialist
Anaheim, CA · On-site
$23 - $25/hr
Position Overview The Call Center Monitoring Specialist monitors and evaluates collector ... We are head quartered in Southern California and have a market presence coast-to-coast. Employees ...
Call Center Representative
Sugar Land, TX · On-site
$14.25 - $18/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
Call Center Representative
Sugar Land, TX · On-site
$14.25 - $18/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
Call Center Representative
Sugar Land, TX · On-site
$14.75 - $18.50/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
Call Center Representative
Sugar Land, TX · On-site
$14.75 - $18.50/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
Call Center Representative
Sugar Land, TX · On-site
$14.25 - $18/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
Call Center Representative
Sugar Land, TX · On-site
$14.25 - $18/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
Call Center Representative
Sugar Land, TX · On-site
$14.25 - $18/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
Call Center Representative
Sugar Land, TX · On-site
$14.25 - $18/hr
... Call Center Agents for our Corporate office location. Job Duties * Answering phone calls and ... the head and neck and esophageal cancer and a partnership with the American Cancer Society to ...
US_East | Call Centre Operator _L2
NJ · On-site
Operate in a fast-paced 24/7 setting, tackling challenges head-on while advancing your skills and ... volume call center environments. [Benefits] - Opportunities for ongoing training and career ...
US_East | Call Centre Operator _L2
NJ · On-site
Operate in a fast-paced 24/7 setting, tackling challenges head-on while advancing your skills and ... volume call center environments. [Benefits] - Opportunities for ongoing training and career ...
Call Center Banker
$15.50 - $19.75/hr
\n \n \n \n \n At Powelson Consulting, we are looking for a Call Center Banker for our Financial Services client. In this role focus on connecting clients with the breadth of solutions that the bank ...
Call Center Banker
$15.50 - $19.75/hr
\n \n \n \n \n At Powelson Consulting, we are looking for a Call Center Banker for our Financial Services client. In this role focus on connecting clients with the breadth of solutions that the bank ...
If you can juggle metrics, coach like a pro, and keep a cool head during seasonal surges, this one ... Track call center KPIs (e.g., call answer rate, booking rate, hold time, etc.). * Identify trends ...
If you can juggle metrics, coach like a pro, and keep a cool head during seasonal surges, this one ... Track call center KPIs (e.g., call answer rate, booking rate, hold time, etc.). * Identify trends ...
If you can juggle metrics, coach like a pro, and keep a cool head during seasonal surges, this one ... Track call center KPIs (e.g., call answer rate, booking rate, hold time, etc.). * Identify trends ...
If you can juggle metrics, coach like a pro, and keep a cool head during seasonal surges, this one ... Track call center KPIs (e.g., call answer rate, booking rate, hold time, etc.). * Identify trends ...
Contact Center Customer Service Manager
Orlando, FL · On-site
$60K - $72K/yr
If you can juggle metrics, coach like a pro, and keep a cool head during seasonal surges, this one ... Track call center KPIs (e.g., call answer rate, booking rate, hold time, etc.). * Identify trends ...
Contact Center Customer Service Manager
Orlando, FL · On-site
$60K - $72K/yr
If you can juggle metrics, coach like a pro, and keep a cool head during seasonal surges, this one ... Track call center KPIs (e.g., call answer rate, booking rate, hold time, etc.). * Identify trends ...
Inbound Customer Service Rep (Remote)
Indianapolis, IN · Remote
$15.75 - $20.50/hr
... Call Center Representative to be the primary link between our company and our current and potential customers. We're looking for someone who can tackle customer issues, complaints, and inquiries head ...
Quick apply
Inbound Customer Service Rep (Remote)
Indianapolis, IN · Remote
$15.75 - $20.50/hr
... Call Center Representative to be the primary link between our company and our current and potential customers. We're looking for someone who can tackle customer issues, complaints, and inquiries head ...
Head Call Center information
See salary details
$44K - $54.5K
4% of jobs
$54.5K - $65.1K
2% of jobs
$65.1K - $75.6K
0% of jobs
$75.6K - $86.2K
3% of jobs
$90K is the 25th percentile. Wages below this are outliers.
$86.2K - $96.7K
43% of jobs
$96.7K - $107.3K
18% of jobs
$113.7K is the 75th percentile. Wages above this are outliers.
$107.3K - $117.8K
7% of jobs
$117.8K - $128.4K
11% of jobs
$128.4K - $138.9K
9% of jobs
$138.9K - $149.5K
1% of jobs
$149.5K - $160K
1% of jobs
$44K
$103K
$160K
How much do head call center jobs pay per year?
As of Sep 8, 2026, the average yearly pay for head call center in the United States is $103,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $120,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Head Call Center jobs?
Cities with the most Head Call Center job openings:
What are the most commonly searched types of Call Center jobs?
The most popular types of Call Center jobs are:
What states have the most Head Call Center jobs?
States with the most job openings for Head Call Center jobs include:
What are popular job titles related to Head Call Center jobs?
For Head Call Center jobs, the most frequently searched job titles are:
Contact Centre & Call Centre Professionals
Remote
Hire Resolve USA •Â
Recruiting and Staffing Services • 51 - 200 employees51 - 200 employees
Other
Posted 4 days ago
Job description
Call Centre Professional Opportunity
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with clear progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).
Key Responsibilities- Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
- Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
- Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency, cost-to-serve, and service levels
- Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
- Implement QA frameworks, calibration routines, root-cause analysis, and continuous improvement initiatives
- Oversee onboarding, training, and knowledge management to maintain consistent service standards
- Produce and present performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
- Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI)
- Ensure customer handling and data practices align with internal governance and applicable privacy requirements
- Maintain a safe working environment aligned with WHS expectations, policies, and site procedures
About Hire Resolve USA
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Scottsdale, AZ, US
Year founded
2004