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Guest Services Associate Jobs (NOW HIRING)

Synergy Wellness Center

Guest Services Associate

Hudson, MA · On-site

$15.50 - $19/hr

The Guest Services Associate ensures that the day-to-day operations and customer service needs at Synergy Wellness Center are carried out in an accurate and timely manner to support the needs of all ...

Lollypop Farm

Guest Services Associate

Fairport, NY · On-site

$18.50 - $20/hr

The Guest Services Associate role is energetic, fast-paced, and full of opportunities to make a difference every day. As the first point of contact, you'll play a vital role in supporting people and ...

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

Description The Guest Services Associate II ensures a welcoming environment by greeting and assists clinical teams with patient navigation and excellent customer service upon patient arrival and ...

Lollypop Farm

Guest Services Associate

Fairport, NY · On-site

$14 - $17/hr

The Guest Services Associate role is energetic, fast-paced, and full of opportunities to make a difference every day. As the first point of contact, you'll play a vital role in supporting people and ...

Emory Healthcare

Guest Services Associate

Atlanta, GA

$14.25 - $17.25/hr

Description The Guest Services Associate II ensures a welcoming environment by greeting and assists clinical teams with patient navigation and excellent customer service upon patient arrival and ...

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

Description The Guest Services Associate II ensures a welcoming environment by greeting and assists clinical teams with patient navigation and excellent customer service upon patient arrival and ...

Emory Healthcare

Guest Services Associate

Atlanta, GA

$18.90 - $23.03/hr

The Guest Services Associate II ensures a welcoming environment by greeting and assists clinical teams with patient navigation and excellent customer service upon patient arrival and during wait ...

Emory Healthcare

Guest Services Associate

Atlanta, GA · On-site

$14.25 - $17.25/hr

Description The Guest Services Associate II ensures a welcoming environment by greeting and assists clinical teams with patient navigation and excellent customer service upon patient arrival and ...

ThreePDS Inc.

Guest Services Associate

Pittsfield, MA · On-site

$16.50 - $20/hr

Guest Services Associate Amazing Guest Services Opportunity at Healthcare Facility in Pittsfield, MA Role: Guest Services Associate Schedule: Evenings - 3:00 PM - 11:30 PM Full Time 40hr per week ...

Go Rentals

Guest Services Associate

Broomfield, CO · On-site

$14.75 - $18.25/hr

Guest Services Associate Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go ...

Go Rentals

Guest Services Associate

Rochester, MN · On-site

$19/hr

Guest Services Associate Hot Job RST - Rochester, MN Overview Salary Range $19.00 - $19.00 Hourly Position Type Full Time Education Level High School Category Sales Description About Us Go Rentals ...

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How much do guest services associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for guest services associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What is the work of a guest service associate?

A guest service associate is responsible for assisting customers or guests by providing information, answering questions, and resolving issues. They often handle check-ins, reservations, and complaints, and use communication and customer service skills to ensure a positive experience in settings such as hotels, resorts, or entertainment venues.

Is a guest service associate the same as a receptionist?

A guest services associate and a receptionist both greet visitors and handle customer inquiries, but their roles can differ. Guest services associates often work in hospitality or entertainment settings, providing assistance and information to guests, while receptionists typically work in office environments managing phone calls and administrative tasks. The specific duties depend on the industry and employer.

What are Guest Services Associates?

Guest Services Associates are professionals who assist and support guests in various settings such as hotels, resorts, event venues, and attractions. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive guest experience. They often serve as the main point of contact and play a key role in ensuring guests feel welcome, comfortable, and satisfied during their visit.

What are some common challenges faced by Guest Services Associates, and how can they be overcome?

Guest Services Associates often encounter challenging situations such as handling dissatisfied guests, managing high-traffic periods, and quickly resolving unexpected issues. Success in this role relies on maintaining a positive attitude, utilizing strong communication skills, and remaining adaptable under pressure. Proactively seeking support from teammates and staying informed about company policies can also help Associates address concerns efficiently and ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as a Guest Services Associate, and why are they important?

To thrive as a Guest Services Associate, you need strong customer service skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and communication tools is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help create memorable guest experiences. These skills are essential for ensuring guest satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What is a guest services job?

A guest services associate is responsible for assisting customers or visitors, providing information, resolving issues, and ensuring a positive experience. The role often involves communication skills, customer service training, and familiarity with point-of-sale systems or reservation software. It typically requires a friendly attitude, problem-solving abilities, and may involve working flexible hours in environments like hotels, resorts, or entertainment venues.

What is the difference between Guest Services Associate vs Front Desk Agent?

AspectGuest Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest assistance, hospitality rolesReception, check-in, guest support

Both roles involve guest interaction and customer service in hospitality settings. While a Guest Services Associate may handle a broader range of guest needs across various venues, a Front Desk Agent primarily focuses on check-in/check-out processes and front desk operations at hotels. The skills and credentials are similar, making these roles often interchangeable depending on the employer's terminology.

What jobs pay 4000 a week without a degree?

Guest Services Associate roles typically do not pay $4,000 a week; high-paying jobs without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which may require experience or certifications. These roles can offer high earnings through commissions, tips, or overtime, but reaching $4,000 weekly usually involves significant experience or performance-based pay.
What cities are hiring for Guest Services Associate jobs? Cities with the most Guest Services Associate job openings:
What are the most commonly searched types of Guest Services jobs? The most popular types of Guest Services jobs are:
Who are the top companies hiring for Guest Services Associate jobs? The top employers for Guest Services Associate jobs are:
What states have the most Guest Services Associate jobs? States with the most job openings for Guest Services Associate jobs include:
Infographic showing various Guest Services Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.
Guest Services Associate

Guest Services Associate

Synergy Wellness Center

Hudson, MA • On-site

$18/hr

Part-time

Posted 15 hours ago

Job description

Synergy Wellness Center, located in vibrant downtown Hudson with an additional office 5 minutes away in beautiful Bolton, is an integrative wellness community that provides a warm, peaceful and respectful environment for our staff. We offer a supportive and flexible workplace that allows our staff the ability to have a balanced and healthy lifestyle. Synergy Wellness Center is a holistic wellness community that provides a warm, peaceful and respectful environment for our staff. We offer a supportive and flexible workplace that allows our staff the ability to have a balanced and healthy lifestyle.
Synergy's scope of services includes counseling, acupuncture, massage therapy, energy healing, yoga, meditation, functional and lifestyle medicine, health coaching, and specialty classes and workshops. Synergy's employees are eligible to participate in unlimited yoga classes, receive monthly discounts on Synergy's products and services and are encouraged to participate in workplace wellness programs.
Synergy is currently looking to add 2 Guest Services Associates to our Guest Services team in Hudson. This is a part-time regular position (approximately 9-16 hours per week) with the opportunity to work additional hours. The hours for our current open positions are: Mondays 8:45AM - 2:00PM, Thursdays 8:45AM - 2:00PM and 2:00PM - 7:15PM and Fridays 8:45 AM - 1:00PM and 1:00PM - 5:15 PM.
The Guest Services Associate ensures that the day-to-day operations and customer service needs at Synergy Wellness Center are carried out in an accurate and timely manner to support the needs of all department managers, staff, and clients.
The ideal candidates will bring a positive attitude, a calm demeanor, and the ability to be flexible and cool, calm and collected in an environment that experiences change and works with the public. In addition, the candidate must be trustworthy, reliable and have the ability to communicate clearly and concisely.
Essential Duties and Responsibilities include the following:
  • Engages and connects with Synergy clients, guests and staff by providing exceptional customer service.
  • Fosters an atmosphere of caring and wellness while sharing in-depth knowledge of Synergy's services, current promotions, events, membership options, etc.
  • Conveys messages consistently across various communication channels in a timely, clear and concise manner to all clients and departments.
  • Assists with managing facilities by setting up rooms, tracking supplies, making sure rooms are booked correctly and communicating needs.
  • Monitors client forms, all communication channels, classes, workshops, appointments, and responds to situations.
  • Processes all transactions correctly and efficiently, using several online platforms including Google Workspace, Mindbody, Asana and Jane.
  • Assists with other projects and duties as assigned.

Qualifications (Skills, Experience, Education):
  • Associate degree preferred.
  • Previous work experience in customer service and sales
  • Prior work experience in a medical or wellness environment is a plus
  • Previous experience working as a receptionist or in a role where answering phones was a responsibility.
  • Strong verbal and written communication and interpersonal skills.
  • Proficiency with basic technology including internet, email, Microsoft Office and Google Workspace, data entry, printing, scanning, faxing, and uploading documents, along with the willingness and ability to learn new technology skills and platforms.
  • Warm, friendly and thoughtful demeanor to facilitate exemplary customer service in a fast-paced environment.
  • Demonstrated openness to feedback and flexibility to adjust strategies as needed.
  • Ability to respond with flexibility, grace, and calm regarding customer issues and/or process changes.
  • Strong detail and organizational skills with an ability to prioritize, meet deadlines and follow through.
  • Trustworthy and able to handle confidential employee and client information; experience working in a position where HIPAA was important is a plus.
  • Desire to work in an innovative, holistic company, in an environment with a team who are committed to wellness.

Physical Requirements:
  • Prolonged periods of sitting at a desk
  • Working on a computer and using the telephone for the entire shift
  • Sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling
  • Must be able to lift up to 15 pounds at times

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