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Guest Services Associate Jobs (NOW HIRING)

Jobs for Humanity

Guest Services Associate

Encino, CA · On-site

$15.50 - $18.75/hr

Guest Services Associate Jobs for Humanity is partnering with AJ and T Hotels and Tourism to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all ...

New

Easy HR Group

Guest Services Associate

$15 - $18.50/hr

Guest Services Associate This is a remote position. Job Overview: The Guest Services Associate is the principal point of contact for sophisticated travelers, coordinating their arrangements on an ...

whri

Guest Services Associate

Wisconsin Dells, WI · On-site

$13.50 - $16.50/hr

The Guest Services Associate position is responsible for registering and assigning rooms to guests, issuing room keys, transmitting and receiving message, keeping records of occupied rooms, and guest ...

Capital Vacations

Guest Services Associate

Saint George, UT · On-site

$13.25 - $16/hr

Guest Services Associate- Front Office Reports To: Front Desk Manager FLSA Status: Non-Exempt Purpose The Guest Services Associate represents the first point of contact with our guests and handles ...

Capital Vacations

Guest Services Associate

Saint George, UT · On-site

$14 - $17/hr

Guest Services Associate- Front Office Reports To: Front Desk Manager FLSA Status: Non-Exempt Purpose The Guest Services Associate represents the first point of contact with our guests and handles ...

Travel + Leisure Co.

Guest Services Associate

Destin, FL · On-site

$17/hr

Guest Services Associate * Central Location, Destin, Florida, United States, 32550 * Guest Services * Full Time View favorites We Put the World on Vacation Travel + Leisure Co. is the worlds leading ...

Capital Vacations

Guest Services Associate

Saint George, UT · On-site

$14 - $17/hr

Guest Services Associate Front Office Reports To: Front Desk Manager FLSA Status: Non-Exempt Purpose The Guest Services Associate represents the first point of contact with our guests and handles all ...

Earth Fare

Guest Services Associate

Kansas City, MO · On-site

$16 - $18/hr

Guest Services Associate Hulsing Hotels Kansas Inc - Prairie Village, KS 66208 Overview Salary Range $16.00 - $18.00 Hourly Position Type Full Time Category Hospitality - Hotel Description Are you ...

Earth Fare

Guest Services Associate

Prairie Village, KS · On-site

$16 - $18/hr

Guest Services Associate Hulsing Hotels Kansas Inc - Prairie Village, KS 66208 Overview Salary Range $16.00 - $18.00 Hourly Position Type Full Time Category Hospitality - Hotel Description Are you ...

whri

Guest Services Associate

Wisconsin Dells, WI · On-site

$13.50 - $16.50/hr

The Guest Services Associate position is responsible for registering and assigning rooms to guests, issuing room keys, transmitting and receiving message, keeping records of occupied rooms, and guest ...

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How much do guest services associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for guest services associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What is the work of a guest service associate?

A guest service associate is responsible for assisting customers or guests by providing information, answering questions, and resolving issues. They often handle check-ins, reservations, and complaints, and use communication and customer service skills to ensure a positive experience in settings such as hotels, resorts, or entertainment venues.

Is a guest service associate the same as a receptionist?

A guest services associate and a receptionist both greet visitors and handle customer inquiries, but their roles can differ. Guest services associates often work in hospitality or entertainment settings, providing assistance and information to guests, while receptionists typically work in office environments managing phone calls and administrative tasks. The specific duties depend on the industry and employer.

What are Guest Services Associates?

Guest Services Associates are professionals who assist and support guests in various settings such as hotels, resorts, event venues, and attractions. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive guest experience. They often serve as the main point of contact and play a key role in ensuring guests feel welcome, comfortable, and satisfied during their visit.

What are some common challenges faced by Guest Services Associates, and how can they be overcome?

Guest Services Associates often encounter challenging situations such as handling dissatisfied guests, managing high-traffic periods, and quickly resolving unexpected issues. Success in this role relies on maintaining a positive attitude, utilizing strong communication skills, and remaining adaptable under pressure. Proactively seeking support from teammates and staying informed about company policies can also help Associates address concerns efficiently and ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as a Guest Services Associate, and why are they important?

To thrive as a Guest Services Associate, you need strong customer service skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and communication tools is commonly required. Exceptional interpersonal skills, patience, and a positive attitude help create memorable guest experiences. These skills are essential for ensuring guest satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What is a guest services job?

A guest services associate is responsible for assisting customers or visitors, providing information, resolving issues, and ensuring a positive experience. The role often involves communication skills, customer service training, and familiarity with point-of-sale systems or reservation software. It typically requires a friendly attitude, problem-solving abilities, and may involve working flexible hours in environments like hotels, resorts, or entertainment venues.

What is the difference between Guest Services Associate vs Front Desk Agent?

AspectGuest Services AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest assistance, hospitality rolesReception, check-in, guest support

Both roles involve guest interaction and customer service in hospitality settings. While a Guest Services Associate may handle a broader range of guest needs across various venues, a Front Desk Agent primarily focuses on check-in/check-out processes and front desk operations at hotels. The skills and credentials are similar, making these roles often interchangeable depending on the employer's terminology.

What jobs pay 4000 a week without a degree?

Guest Services Associate roles typically do not pay $4,000 a week; high-paying jobs without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which may require experience or certifications. These roles can offer high earnings through commissions, tips, or overtime, but reaching $4,000 weekly usually involves significant experience or performance-based pay.
What cities are hiring for Guest Services Associate jobs? Cities with the most Guest Services Associate job openings:
What are the most commonly searched types of Guest Services jobs? The most popular types of Guest Services jobs are:
Who are the top companies hiring for Guest Services Associate jobs? The top employers for Guest Services Associate jobs are:
What states have the most Guest Services Associate jobs? States with the most job openings for Guest Services Associate jobs include:
Infographic showing various Guest Services Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.

Guest Services Associate

Jobs for Humanity

Encino, CA • On-site

$15.50 - $18.75/hr

Other

Posted 2 days ago

Job description

Guest Services Associate

Jobs for Humanity is partnering with AJ and T Hotels and Tourism to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: AJ and T Hotels and Tourism

Join our hospitality team in California to provide welcoming, high-quality guest service while helping maintain smooth daily operations, cleanliness standards, and consistent service delivery that supports overall customer satisfaction.

The Hospitality Team Member ensures guests receive timely, professional support and that daily operational tasks—cleanliness, room readiness, and service readiness—are completed according to SOPs to meet daily targets and customer satisfaction goals.

Job Duties and Responsibilities:

  • Customer-focused communication
  • Time management
  • Cleaning/checklist procedures
  • Follow SOPs
  • Problem-solving
  • Point-of-sale (POS) systems
  • Reservation or booking systems
  • Basic cash handling
  • Teamwork
  • Professionalism and attention to detail
  • Microsoft office or scheduling tools

Required Qualifications:

  • Customer-focused communication
  • Time management
  • Cleaning/checklist procedures
  • Follow SOPs
  • Point-of-sale (POS) systems
  • Reservation or booking systems
  • Basic cash handling
  • Problem-solving
  • Teamwork
  • Professionalism and attention to detail

Apply