ZipRecruiter

Log In

1

Guest Service Assistant Jobs (NOW HIRING)

Big Al's

Assistant Guest Service Manager

Beaverton, OR

$23 - $27/hr

The Guest Service Assistant Manager helps the Guest Service Manager by managing the process to ensure a smooth and successful shift. Manage process for the operations for all Front of House areas to ...

El Pollo Loco

Service Assistant

Oakland, CA · On-site

$17.25 - $23/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

El Pollo Loco

Service Assistant

Dublin, CA · On-site

$17 - $22.50/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

El Pollo Loco

Service Assistant

Pittsburg, CA · On-site

$20/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

El Pollo Loco

Service Assistant

Dublin, CA · On-site

$20/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

El Pollo Loco

Service Assistant

Hayward, CA · On-site

$20/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

El Pollo Loco

Service Assistant

Dublin, CA

$20/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

El Pollo Loco

Service Assistant

Tracy, CA · On-site

$20/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

El Pollo Loco

Service Assistant

Concord, CA · On-site

$20/hr

Service Assistant Service Assistant Job Summary: A friendly face in the dining room. Maintains ... Serves the needs of the guest in the restaurant in a friendly and effective manner.

next page

Showing results 1-20

All JobsGuest Service JobsGuest Service Assistant Jobs

Guest Service Assistant information

See salary details

$12

$18

$25

How much do guest service assistant jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for guest service assistant in the United States is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.67 per hour, depending on experience, location, and employer.

What is Chick-fil-A's highest paying job?

At Chick-fil-A, the highest paying positions are typically management roles such as Restaurant Manager or Operating Partner, which offer higher salaries and additional benefits. These roles require leadership skills, experience in the restaurant industry, and often involve overseeing operations and staff.

What are the key skills and qualifications needed to thrive as a Guest Service Assistant, and why are they important?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What does a guest service attendant do?

A guest service attendant is responsible for assisting guests with check-in and check-out, answering questions, providing information about services and amenities, and ensuring a positive experience. They often handle reservations, manage customer inquiries, and maintain a welcoming environment, requiring good communication and customer service skills.

Is a Guest Service Assistant job stressful?

A Guest Service Assistant job can be stressful at times due to handling customer complaints, managing busy periods, and maintaining a positive attitude. However, it also involves communication skills and problem-solving, which can help manage stress levels. The workload and environment vary depending on the employer and location.

What is the easiest job but pays good?

A Guest Service Assistant role is generally considered accessible and offers decent pay, especially in hospitality settings. These jobs often require good communication skills and customer service experience, with flexible schedules and minimal technical requirements. While pay varies by location and employer, they can provide a balance of ease and compensation for entry-level workers.

What are Guest Service Assistants?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are some common challenges faced by Guest Service Assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

More about Guest Service Assistant jobs
What cities are hiring for Guest Service Assistant jobs? Cities with the most Guest Service Assistant job openings:
What are the most commonly searched types of Guest Service jobs? The most popular types of Guest Service jobs are:
What states have the most Guest Service Assistant jobs? States with the most job openings for Guest Service Assistant jobs include:
What job categories do people searching Guest Service Assistant jobs look for? The top searched job categories for Guest Service Assistant jobs are:
Guest Service Assistant jobs near you
Infographic showing various Guest Service Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,813 per year, or $18.2 per hour.
Assistant Guest Services Manager

Assistant Guest Services Manager

Evolution Parking and Guest Services

Charleston, SC • On-site

Other

Re-posted 25 days ago

Job description

Job Summary

The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Essential Responsibilities
  • Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
  • Assist the Guest Services Manager in coordinating all activities related to valet operation.
  • Recommend measures to improve performance, guest satisfaction, and increase efficiency.
  • Perform Evolution and Forbes Standards training as required.
  • Assist the Guest Service Manager in conducting the Daily Huddle during all shifts.
  • Authorize and manage break schedules and other shift options as required.
  • Ensure standards of professionalism and cleanliness are always maintained.
  • Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements.
  • Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations.
  • Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination.
  • Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety.
  • Motivate and persuade team members to provide exceptional service.
  • Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed.
  • Prepare schedules and compile payroll data as requested by the Guest Services Manager.
  • Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking.
  • Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager.
  • Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved.
  • Other duties as assigned.
Minimum Education Required
  • Associate's Degree, High School Diploma, or GED required, or relevant working experience.
  • Understanding of general business practices including accounting, human resources, and customer service.
Minimum Experience Required
  • Experience in valet parking.
  • Valid US Driver's License.
  • 2+ years in a management position.
  • Experience with HRIS platforms, such as ADP.
  • Experience with Customer Service.
Skills Required
  • Strong customer service and client relationship skills.
  • Excellent oral and written communication skills.
  • Strong technology proficiency.
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
  • Ability to collaborate effectively and work as part of a team.
  • Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

Apply