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Guest Experience Jobs (NOW HIRING)

Guest Experience Manager

New York, NY ยท On-site

$19.75 - $22.50/hr

Club Quarters Application- US Guest Experience Manager We are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be ...

Guest Experience Manager

New York, NY

$19.75 - $22.50/hr

Guest Experience Manager We are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be connecting with our guests and crafting ...

Guest Experience Specialist Department: Spa Operations Reports to: Spa Manager Position Summary (Purpose): The Guest Experience Specialist is responsible for ensuring that the guest has an ...

Guest Experience Specialist Department: Spa Operations Reports to: Spa Manager Position Summary (Purpose): The Guest Experience Specialist is responsible for ensuring that the guest has an ...

Guest Experience Manager

New York, NY ยท On-site

$70K - $90K/yr

GUEST EXPERIENCE MANAGER As a Guest Experience Manager (GEM) at Impact Kitchen you set the hospitality standard high and are passionate to ensure guests enjoy their experience. Responsible for ...

The Guest Experience Specialist plays a key role in delivering a world-class experience for every guest at State Farm Arena. This role supports the implementation of fan engagement initiatives, game ...

Guest Experience Manager We are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be connecting with our guests and crafting ...

The Guest Experience Specialist plays a key role in delivering a world-class experience for every guest at State Farm Arena. This role supports the implementation of fan engagement initiatives, game ...

The Guest Experience Supervisor is integral in supporting the Guest Experience Manager to ensure the day-to-day front of house operations run smoothly. Success in this role will include proven ...

Guest Experience Manager

Boston, MA ยท On-site

$19.50 - $22.25/hr

The Guest Experience department serves as the "front porch" to the Emerson College campus, acting as its primary public interface, and fostering engagement from visitors across the globe. The Manager ...

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Guest Experience information

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$5

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How much do guest experience jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for guest experience in the United States is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.38 per hour, depending on experience, location, and employer.

What is the difference between Guest Experience vs Customer Service Representative?

AspectGuest ExperienceCustomer Service Representative
Primary FocusEnhancing overall guest satisfaction and experienceHandling customer inquiries and resolving issues
Work EnvironmentHotels, resorts, entertainment venuesCall centers, retail, service industries
Required SkillsCommunication, hospitality, problem-solvingCommunication, patience, problem-solving
GoalsImprove guest loyalty and experience qualityResolve customer issues efficiently

Guest Experience roles focus on creating memorable experiences and improving overall guest satisfaction in hospitality settings. Customer Service Representatives primarily handle inquiries and resolve issues to ensure customer satisfaction. While both roles require strong communication skills, Guest Experience positions emphasize hospitality and experience enhancement, whereas Customer Service roles focus on issue resolution and support.

What are the key skills and qualifications needed to thrive in Guest Experience roles, and why are they important?

To thrive in Guest Experience, you need a solid understanding of customer service principles, problem-solving abilities, and often a background in hospitality or retail. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and feedback tools is typically required. Outstanding communication, patience, and emotional intelligence enable individuals to exceed guest expectations and resolve issues gracefully. These skills ensure positive guest interactions, foster loyalty, and help maintain a strong brand reputation.

What jobs pay 400 an hour?

High-paying jobs that can reach $400 an hour often include specialized roles such as experienced surgeons, anesthesiologists, corporate lawyers, or top-tier consultants. These positions typically require advanced education, extensive experience, and often involve high-stakes environments or private practice. Freelance or consulting roles in finance, technology, or executive coaching can also command such rates for highly skilled professionals.

What is the role of a guest experience?

A guest experience role involves ensuring that guests have a positive and memorable experience by providing excellent customer service, addressing their needs, and maintaining a welcoming environment. It often requires strong communication skills, problem-solving abilities, and knowledge of the facility or service being offered.

What jobs pay $700 a day?

Guest Experience roles typically do not pay $700 a day; however, high-paying positions in hospitality or event management, such as event coordinators or luxury hotel managers, can reach or exceed this daily rate, especially with experience and certifications. Freelance or consulting roles in customer service or hospitality may also achieve this income level depending on the scope and client base.

What is a guest experience job?

A guest experience job involves interacting with customers to ensure they have a positive experience, often in hospitality, retail, or service industries. Roles may include customer service, hospitality management, or event coordination, requiring strong communication and problem-solving skills. These jobs typically focus on enhancing customer satisfaction and may involve using tools like reservation systems or feedback platforms.

What are some common challenges faced by Guest Experience professionals and how can they be managed?

Guest Experience professionals often encounter challenges such as handling difficult guests, managing high expectations, and adapting to rapidly changing situations. Success in this role requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Proactively communicating with guests, collaborating closely with team members, and staying informed about company policies can help address issues efficiently. Additionally, continuous training and feedback are essential for personal growth and maintaining high service standards.
More about Guest Experience jobs
What cities are hiring for Guest Experience jobs? Cities with the most Guest Experience job openings:
What are the most commonly searched types of Guest Experience jobs? The most popular types of Guest Experience jobs are:
What states have the most Guest Experience jobs? States with the most job openings for Guest Experience jobs include:
Infographic showing various Guest Experience job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $28,837 per year, or $13.9 per hour.

Guest Experience - Guest Experience Host PT

AEG

Nashville, TN โ€ข On-site

Part-time

Posted 10 days ago


Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
NO PHONE CALLS OR EMAILS, PLEASE. Thanks for your interest! Due to the volume of applications, we're unable to respond to individual status inquiries. If selected to move forward, you'll hear from our HR team at Nashville Soccer Club.
About Nashville SC & GEODIS ParkNashville Soccer Club is more than a team-it's a family. We're passionate about our community, the sport of soccer, and creating a positive culture for associates and fans alike. Based in America's "It City," Nashville SC has quickly become one of the fastest-growing soccer hubs, highlighted by world-class events and the opening of GEODIS Park in 2022-the largest soccer-specific stadium in Major League Soccer.
Nashville SC is seeking part-time Guest Experience Hosts to be the frontline representatives who create memorable matchday experiences and ensure every fan feels welcome at GEODIS Park. RESPONSIBILITIES:
  • Act as a frontline representative assisting with guests and staff at all entry points of the stadium
  • Secure gates and access points to ensure guests do not enter without an appropriate ticket/credential
  • Direct fans around facility and communicate stadium policies to guests
  • Affectively answer guest questions with regards to wayfinding and assisting with mobile ticketing
  • Understand the Stadium layout and policies and procedures
  • Respond to guest concerns in a respectful and calm manner and appropriately escalate issues
  • Assist with stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, ISS devices, etc.
  • Supervisory positions available
QUALIFICATIONS:
  • Available for 6-8 hours, 15-20 times per year, and available to attend all necessary in-person and virtual training as a prerequisite for employment.
  • Must enjoy speaking and interacting with others in a warm, and respectful manner.
  • Able to stand, walk or walk up and down stairs throughout an event.
  • Must enjoy helping others and working within a team environment.
  • Proactive in seeking out positive interactions with both guest and coworkers and interested in maintaining those positive relationships.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992