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Guest Experience Associate Jobs (NOW HIRING)

TEE 18 GOLF LLC

Guest Experience Associate

Maineville, OH · On-site

$13.75 - $16.75/hr

Description: -Guest Experience Associate Tee 18 Golf's Guest Experience Associate are responsible for supporting and sustaining our culture while driving business results. As a Guest Experience ...

Ashley

Guest Experience Associate

Sterling, VA

$15 - $18.25/hr

The Guest Experience Associate assists customers with a variety of subject matter. As a Guest Experience Associate, you would be responsible for assisting escalated customer concerns, and research ...

TOCA Football

Guest Experience Associate

Indian Trail, NC

$13.75 - $16.75/hr

Guest Experience Associate Location: Indian Trail, NC Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

SSA Group

Guest Experience - Associate

Sioux Falls, SD

$14.75 - $18/hr

Our Guest Experience Associates play a key role in creating memorable visits for guests of all ages by providing exceptional customer service, assisting with admissions and guest inquiries ...

AEG Presents

Guest Experience Associate

Saint Louis, MO

$14.25 - $17.50/hr

Guest Experience Associate Location: St.Louis Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first ...

SSA Group

Guest Experience Associate

Rochester, NY

$14.50 - $17.75/hr

Guest Experience Associate Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

TOCA Football

Guest Experience Associate

Burnsville, MN

$15.25 - $18.50/hr

Guest Experience Associate Location: Burnsville, MN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Keller, TX

$13.50 - $16.25/hr

Guest Experience Associate Location: Keller, TX Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first ...

TOCA Football

Guest Experience Associate

Madison, WI · On-site

$14.75 - $18.25/hr

Guest Experience Associate Location: Madison, WI Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Nashville, TN

$14.25 - $17.50/hr

Guest Experience Associate Location: Franklin, TN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

SSA Group

Guest Experience Associate

Rochester, NY · On-site

$15.50 - $17/hr

Guest Experience Associate Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue ...

TOCA Football

Guest Experience Associate

Franklin, TN

$14.25 - $17.25/hr

Guest Experience Associate Location: Franklin, TN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

TOCA Football

Guest Experience Associate

Naperville, IL

$14.50 - $17.75/hr

Guest Experience Associate Location: Naperville, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

Arizona Cardinals

Guest Experience Associate

Glendale, AZ · On-site

$14 - $17/hr

Associate, Guest Experience - Part Time/Non-Exempt Department: Guest Experience Reports to: Manager, Guest Experience Location: State Farm Stadium (Glendale, AZ) Format: In-person NOTE: Applicants ...

AEG

Guest Experience Associate

Wixom, MI · On-site

$14.25 - $17.25/hr

Guest Experience Associate Location: Wixom, MI Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first ...

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How much do guest experience associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for guest experience associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Experience Associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What are the typical daily responsibilities of a Guest Experience Associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What is a Guest Experience Associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

More about Guest Experience Associate jobs
What cities are hiring for Guest Experience Associate jobs? Cities with the most Guest Experience Associate job openings:
What are the most commonly searched types of Guest Experience jobs? The most popular types of Guest Experience jobs are:
What states have the most Guest Experience Associate jobs? States with the most job openings for Guest Experience Associate jobs include:
What job categories do people searching Guest Experience Associate jobs look for? The top searched job categories for Guest Experience Associate jobs are:
Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 3% Part Time, and 5% Contract. Highlights an 92% Physical, and 8% Hybrid job distribution, with an average salary of $33,084 per year, or $15.9 per hour.

Guest Experience Associate

TEE 18 GOLF LLC

Maineville, OH • On-site

$13.75 - $16.75/hr

Full-time

Posted 10 days ago

Job description

Description:

Job Description –Guest Experience Associate

Tee 18 Golf’s Guest Experience Associate are responsible for supporting and sustaining our culture while driving business results. As a Guest Experience Associate you have the opportunity to make a real impact on your Tee 18 Golf, your team and your community. If you are passionate about people, sports and thrive in a performance-driven culture, we want you on our team!

We’re looking for someone who:

  • Is friendly and genuinely cares about the happiness of others
  • Takes accountability for their actions and takes pride in their work
  • Has a can-do attitude and asks “what else can I do?”
  • Is a good teammate who provides—and values—honest feedback
  • Likes to make hard work fun
  • Has a passion for making great guest experiences

Interested? Check out the responsibilities and requirements below and then fill out an application!

Primary responsibilities of the Guest Experience Associate position include:

  • Performs daily operations including working well with Tee 18 Golf team members, taking, preparing and delivering guest food & beverage orders, and cleaning and maintenance of Tee 18 Golf equipment and facilities.
  • Effectively complies with all processes and procedures to ensure operational excellence.
  • Ensures food safety practices that comply with federal, state, and local regulations.
  • Strives to meet Tee 18 Golf weekly sales goals, service times, and guest experience goals.
  • Perform weekly & quarterly business reviews with the Assist Managers and uses the data & feedback to implement sustainable growth & success measures.
  • Maintains current and accurate data in corporate systems to include Point of Sale, Scheduling, Time & Attendance, Open & Close Checklists, Corporate & Small Group Event checklist.
  • Ensure quality and a 5-Star Guest experience every time.
  • Complies with scheduling requests covering the necessary shifts across hours of operations and guest demand.
  • Fill in where necessary should the needs of the business require.
  • Lead and model Tee 18 Golf’s cultural beliefs creating employer of choice experiences to ensure team members feel valued, appreciated, and set up for success.
Requirements:

Job Requirements include:

  • 2+ years of restaurant shift management experience
  • 2+ years of restaurant server and / or production experience
  • Must be available to work weekends, especially during Winter months given the demand & seasonal nature of this business
  • High School Diploma or equivalent
  • Valid driver’s license
  • Be at least 21 years of age
  • Must be able to stand for long periods of time (10 hours) on any given day
  • Need to be able to lift minimum 50 pounds