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Guest Experience Associate Jobs in California (NOW HIRING)

GUEST EXPERIENCE ASSOCIATE Sandals Church - Hunter Park Campus Staff Role Description - Part-Time 20-25hrs Brief Description The Guest Experience Associate provides operational and administrative ...

Guest Experience Associate

Oakland, CA

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us as a Guest Experience Associate, also known as a Carcierge in Oakland, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile ...

Guest Experience Associate

Riverside, CA · On-site

$15.50 - $18.75/hr

GUEST EXPERIENCE ASSOCIATE Sandals Church - Hunter Park Campus Staff Role Description - Part-Time 20-25hrs Brief Description The Guest Experience Associate provides operational and administrative ...

Guest Experience Associate

Riverside, CA · On-site

$15.50 - $18.75/hr

GUEST EXPERIENCE ASSOCIATE Sandals Church - Hunter Park Campus Staff Role Description - Part-Time 20-25hrs Brief Description The Guest Experience Associate provides operational and administrative ...

Guest Experience Associate

Los Angeles, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Guest Experience Associate

Monterey, CA

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us as a Guest Experience Associate, also known as a Carcierge in Monterey, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile ...

Guest Experience Associate

Santa Rosa, CA

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us as a Guest Experience Associate, also known as a Carcierge in Santa Rosa, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile ...

New

Guest Experience Associate

Carlsbad, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us as a Guest Experience Associate, also known as a Carcierge in Carlsbad, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile ...

Guest Experience Associate

Napa, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Guest Experience Associate

San Francisco, CA

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Guest Experience Associate

Camarillo, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us as a Guest Experience Associate, also known as a Carcierge in Camarillo, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile ...

New

Guest Experience Associate

Truckee, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us as a Guest Experience Associate, also known as a Carcierge in Truckee, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile ...

Guest Experience Associate

San Diego, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join us as a Guest Experience Associate, also known as a Carcierge in San Diego, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile ...

Guest Experience Associate

Santa Barbara, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a Luxury Hospitality Environment If you thrive in high-end, fast-paced environments and have a passion ...

Guest Experience - Associate

Los Angeles, CA · On-site

$16 - $19.50/hr

  • Retirement

Guest Experience Associate Reports to: Guest Services Manager and Assistant Guest Services Manager. Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the ...

Guest Experience - Associate

Los Angeles, CA · On-site

$16 - $19.50/hr

  • Retirement

Guest Experience Associate Reports to: Guest Services Manager and Assistant Guest Services Manager. Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the ...

Guest Experience - Associate

Los Angeles, CA · On-site

$16 - $19.50/hr

  • Retirement

Guest Experience Associate Reports to: Guest Services Manager and Assistant Guest Services Manager. Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the ...

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Guest Experience Associate information

See California salary details

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How much do guest experience associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for guest experience associate in California is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.07 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role can be stressful at times due to handling customer complaints, managing multiple tasks, and maintaining a positive attitude in a fast-paced environment. However, stress levels vary depending on the workplace, workload, and individual skills in communication and problem-solving.

What are the most commonly searched types of Guest Experience jobs in California?

The most popular types of Guest Experience jobs in California are:

What are popular job titles related to Guest Experience Associate jobs in California?

For Guest Experience Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Guest Experience Associate jobs in California look for?

The top searched job categories for Guest Experience Associate jobs in California are:

What cities in California are hiring for Guest Experience Associate jobs?

Cities in California with the most Guest Experience Associate job openings:

Infographic showing various Guest Experience Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $32,651 per year, or $15.7 per hour.

Guest Experience Associate

Sandals Church

Riverside, CA • On-site

$20 - $22/hr

Part-time

Re-posted 3 days ago


Job description

GUEST EXPERIENCE ASSOCIATE
Sandals Church - Hunter Park Campus
Staff Role Description - Part-Time 20-25hrs
Brief Description
The Guest Experience Associate provides operational and administrative support that enhances the overall weekend guest experience and special events. This role ensures that the systems, resources, environments, and hospitality touchpoints needed for ministry are organized, welcoming, and ready to serve guests. The Guest Experience Associate oversees café operations, coordinates campus events, assists with volunteer onboarding and communication, and partners with ministry leaders to create consistent, excellent experiences for guests and volunteers.
VISION, MISSION, AND CONTEXT
  • Vision: To be real with ourselves, God, and others.
  • Mission: To love God, love people, and live on mission.
  • Contextual Task: To reach the lost and raise up a spiritual family.
Reports To
  • Guest Experience Supervisor
Primary Objective
To create exceptional and meaningful experiences for guests by providing an outstanding café environment and coordinating campus events that often serve as a first point of connection for individuals seeking community, care, and an opportunity to encounter Jesus.
Responsibilities
Café & Hospitality Operations
  • Oversee café operations, including inventory management, ordering, organization, cost control, cleanliness, and compliance with health and safety standards.
  • Partner with ministries utilizing the café space to maintain consistent operational, hospitality, and service standards.
  • Recruit, train, equip, and develop café volunteers to ensure they understand expectations and provide an excellent guest experience.
  • Manage inventory, ordering, and organization of retail merchandise and branded products.

Campus Resources & Event Coordination
  • Coordinate campus weddings, funerals, and outside events by managing guest communication, logistics, agreements, payments, scheduling, and resource coordination.
  • Ensure campus spaces, supplies, and resources are prepared and maintained for weekend services, ministry gatherings, and special events.
Weekend & Ministry Support
  • Support the Guest Experience Supervisor in creating welcoming, organized, and consistent weekend experiences.
  • Collaborate with ministry leaders and campus teams to plan and execute exceptional weekend services, events, and ministry initiatives.
  • Identify opportunities to improve processes, environments, and guest interactions that help people take their next step toward Jesus.
Systems & Administrative Support
  • Utilize systems including Church Community Builder (CCB), Martus, Google Workspace, and shared drives to maintain accurate records, track costs, manage processes, and support ministry operations.
  • Assist with volunteer onboarding, communication, scheduling, and ongoing engagement.
  • Monitor operational metrics and provide information that helps evaluate effectiveness and improve ministry systems.
Desired Qualifications
  • Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines.
  • Experience in hospitality, operations, event coordination, customer service, or volunteer management preferred.
  • Ability to create welcoming environments and provide excellent service to guests, volunteers, and ministry partners.
  • Strong communication skills with the ability to build relationships and collaborate effectively with staff and volunteers.
  • Detail-oriented with the ability to manage systems, processes, inventory, and administrative responsibilities.
  • Comfortable learning and utilizing technology platforms, databases, and digital communication tools.
  • Ability to recruit, train, and develop volunteers while creating a positive team culture.
  • Flexible, dependable, and willing to serve in a fast-paced ministry environment, including weekends and special events.

SPIRITUAL & CULTURAL EXPECTATIONS
  • Committed follower of Jesus who aligns with the beliefs, mission, and values of Sandals Church.
  • Maintains a growing relationship with Jesus Christ and a consistent devotional life.
  • Models the Fruit of the Spirit (Galatians 5:22-23) in character and leadership.
  • Protects the unity of the church and embodies humility, integrity, and authenticity.
  • Fully embraces and represents the Sandals Church Culture Stack in leadership and personal conduct.
  • Engaged in Discipleship.
2026 CAMPUS STRATEGIC PRIORITIES
This role is a direct lever on two of the three 2026 campus priorities: hospitality quality shapes whether new Saturday night guests return (Priority 1), and the Relational Intake Framework's Tier 2/3 hand-off is a literal front door into the discipleship pipeline (Priority 3).
  • Priority 1: Build a new Saturday night service experience to reach the lost (Attendance Goal: 1,000).
  • Priority 2: Raise up the NextGen (Kids/Students) to an attendance of 950.
  • Priority 3: Become disciple-makers as a church staff (Goal: 110 active discipleship groups and 20% of congregation in a group-1,000 people).
Compensation
Pay Range: $20-$22 per hour
Rate determined by experience and our internal compensation structure.
*Sandals Church is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, ethnicity, national origin, citizenship, age, sex, marital status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of Sandals Church as an equal opportunity employer does not prevent us from hiring staff based on their religious beliefs so that all employees share the same religious commitment, which is central to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.