ZipRecruiter

Log In

1

Guest Experience Associate Jobs in Alberta (NOW HIRING)

Marriott

Guest Experience Expert

Edmonton, AB · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Environment Expert

Edmonton, AB · On-site

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Environment Expert

Calgary, AB · On-site

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

53 North Collection Ltd

CA$17.50/hr

More than that, we know our Associates are the shining stars of what we do! We understand what it ... the guest experience. You are looking for some flexibility in a job, so working a variety of ...

Marriott

Guest Event Expert (Casual)

Calgary, AB · On-site

Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Event Expert

Edmonton, AB

Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Service Supervisor

Calgary, AB

Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Guest Event Expert

Edmonton, AB

Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

CLEARWATER EXPRESS WASH LLC

$12 - $14/hr

A little customer service experience goes a long way - but if you're bursting with enthusiasm, we want to hear from you! * Attention to detail is your middle name, and you take pride in everything ...

RDR Casino

Guest Relations Supervisor

Red Deer, AB · On-site

Experience in all aspects of customer service * Minimum 1 year of management/supervisory experience ... As a condition of employment, associates are to have a criminal record check prior to their first ...

Pomeroy Kananaskis Mountain Lodge

CA$18/hr

As a Retail Sales Associate you will be assisting our guests with their purchase and ensuring a positive guest experience. The Retail Sales Associate, is essential for providing an excellent shopping ...

Pomeroy Lodging LP

Retail Sales Associate

Kananaskis, AB · On-site

CA$18/hr

As a Retail Sales Associate you will be assisting our guests with their purchase and ensuring a positive guest experience. The Retail Sales Associate, is essential for providing an excellent shopping ...

Marriott

Front Desk Agent

Calgary, AB

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Showcase

Part Time Sales Associate

Calgary, AB · On-site

... Part-Time Associates! Our stores, teams and demonstrations bring the world's hottest products to ... fun and unique guest experience by demonstrating and selling the hottest trending products in ...

Showcase

Part Time Sales Associate

Calgary, AB · On-site

... Part-Time Associates! Our stores, teams and demonstrations bring the world's hottest products to ... fun and unique guest experience by demonstrating and selling the hottest trending products in ...

next page

Showing results 1-20

All JobsGuest Experience Associate JobsGuest Experience Associate Jobs in Alberta

Guest Experience Associate information

See Alberta salary details

$8

$16

$18

How much do guest experience associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for guest experience associate in Alberta is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.03 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role involves interacting with customers and addressing their needs, which can sometimes be stressful during busy periods or when handling difficult guests. However, the job also offers opportunities for problem-solving and customer service skill development, and stress levels often depend on the work environment and individual resilience.

What are the most commonly searched types of Guest Experience jobs in Alberta?

The most popular types of Guest Experience jobs in Alberta are:

What job categories do people searching Guest Experience Associate jobs in Alberta look for?

The top searched job categories for Guest Experience Associate jobs in Alberta are:

What cities in Alberta are hiring for Guest Experience Associate jobs?

Cities in Alberta with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $33,360 per year, or $16 per hour.

Guest Experience Expert

Marriott

Edmonton, AB • On-site

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

55th of 107 rated hotels

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: JW Marriott Edmonton ICE District takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply