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Guest Experience Jobs in Indiana (NOW HIRING)

Flamme Burger Indy

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Guest Experience Representative

Indianapolis, IN · On-site

$10 - $25/hr

Job Summary As a Guest Experience Team Member, you are a key player in creating a seamless and memorable dining experience for every guest. Your role will rotate between welcoming and seating guests ...

Flamme Burger Indy

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Guest Experience Representative

Indianapolis, IN · On-site

$10 - $25/hr

Job Summary As a Guest Experience Team Member, you are a key player in creating a seamless and memorable dining experience for every guest. Your role will rotate between welcoming and seating guests ...

NexDine

Guest Experience Supervisor

Goshen, IN · On-site

$14/hr

Guest Experience Supervisor Location: Goshen, IN Schedule: Full Time Hourly Pay Rate: Starting at $14/hr Pay Frequency: Weekly - Direct Deposit The Guest Experience Supervisor reports to the General ...

Nexdine Hospitality

Guest Experience Supervisor

Goshen, IN · On-site

$16 - $18/hr

Guest Experience Supervisor Location : Goshen, IN Hours : Part Time Hourly Pay Rate : $16.00 - $18.00/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous Compensation & Benefits ...

NexDine

Guest Experience Supervisor

North Manchester, IN · On-site

$21/hr

Guest Experience Supervisor NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education ...

Nexdine Hospitality

Guest Experience Supervisor

Goshen, IN · On-site

$16 - $18/hr

Guest Experience Supervisor Location : Goshen, IN Hours : Full Time Hourly Pay Rate : $16.00 - $18.00/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: * Generous Compensation & Benefits ...

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All JobsGuest Experience JobsGuest Experience Jobs in Indiana

Guest Experience information

See Indiana salary details

$5

$13

$21

How much do guest experience jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for guest experience in Indiana is $13.19, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $14.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in guest experience roles?

To thrive in Guest Experience, you need a solid understanding of customer service principles, problem-solving abilities, and often a background in hospitality or retail. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and feedback tools is typically required. Outstanding communication, patience, and emotional intelligence enable individuals to exceed guest expectations and resolve issues gracefully. These skills ensure positive guest interactions, foster loyalty, and help maintain a strong brand reputation.

What are some common challenges faced by guest experience professionals and how can they be managed?

Guest Experience professionals often encounter challenges such as handling difficult guests, managing high expectations, and adapting to rapidly changing situations. Success in this role requires strong interpersonal skills, patience, and the ability to stay calm under pressure. Proactively communicating with guests, collaborating closely with team members, and staying informed about company policies can help address issues efficiently. Additionally, continuous training and feedback are essential for personal growth and maintaining high service standards.

What is the difference between Guest Experience vs Customer Service Representative?

AspectGuest ExperienceCustomer Service Representative
Primary FocusEnhancing overall guest satisfaction and experienceHandling customer inquiries and resolving issues
Work EnvironmentHotels, resorts, entertainment venuesCall centers, retail, service industries
Required SkillsCommunication, hospitality, problem-solvingCommunication, patience, problem-solving
GoalsImprove guest loyalty and experience qualityResolve customer issues efficiently

Guest Experience roles focus on creating memorable experiences and improving overall guest satisfaction in hospitality settings. Customer Service Representatives primarily handle inquiries and resolve issues to ensure customer satisfaction. While both roles require strong communication skills, Guest Experience positions emphasize hospitality and experience enhancement, whereas Customer Service roles focus on issue resolution and support.

What is a guest experience expert job?

A guest experience expert is responsible for ensuring guests have a positive experience by providing excellent customer service, addressing concerns, and creating a welcoming environment. They often work in hospitality, retail, or entertainment settings and may use communication skills and problem-solving abilities to enhance guest satisfaction.

What are the most commonly searched types of Guest Experience jobs in Indiana?

The most popular types of Guest Experience jobs in Indiana are:

What are popular job titles related to Guest Experience jobs in Indiana?

For Guest Experience jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Guest Experience jobs in Indiana look for?

The top searched job categories for Guest Experience jobs in Indiana are:

Guest Experience jobs near you
Infographic showing various Guest Experience job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $27,440 per year, or $13.2 per hour.

Guest Experience Representative

Flamme Burger Indy

Indianapolis, IN • On-site

$10 - $25/hr

Part-time

Re-posted 7 days ago

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Job description

About Us

At Flamme Burger, we pride ourselves on offering an elevated casual dining experience with chef-driven dishes, genuine hospitality, and a vibrant atmosphere. We’re looking for energetic, service-minded individuals to join our team as Guest Experience Team Members—a dynamic position that supports front-of-house operations through hosting, bussing, and food expediting.

Job Summary

As a Guest Experience Team Member, you are a key player in creating a seamless and memorable dining experience for every guest. Your role will rotate between welcoming and seating guests, maintaining clean and organized dining areas, and coordinating the timely delivery of food from the kitchen to the table.

  • Base / hourly pay with DAILY CASH TIP-OUT!!!
  • Guest Experience typically works Thursday - Sunday and some holidays.
  • Shifts are split, but if "working doubles" is your vibe...we can figure it out!!
  • 11:00a-4:00p, 4:00p-9:00p (Thursday), Noon-8p (Fri & Sat), Noon-8p (Sunday)...are "typical" work schedules.
  • Must be able to lift 40lbs, sweep and roll-up floor rugs at end of the night

Key Responsibilities

Host Duties

  • Greet all guests warmly and with genuine hospitality

  • Manage reservations and waitlists

  • Communicate wait times effectively and manage seating flow

  • Assist with to-go orders (DoorDash & GrubHub) and takeout as needed - - helping ensure these orders are 100% accurate

Busser Duties

  • Clear, sanitize, and reset tables quickly and efficiently

  • Refill water glasses and assist servers with guest requests

  • Maintain cleanliness of the dining room and service areas

  • Support with restocking glassware, napkins, and silverware

Food Expediter Duties ("Expo")

  • Serve as the communication link between kitchen and front-of-house

  • Ensure food is presented properly and delivered to the correct tables

  • Double-check ticket accuracy and special requests before food leaves the kitchen

  • Help maintain pace of service during peak hours

Qualifications

  • Previous restaurant experience preferred but not required

  • Always smiling and making our guests feel welcome! This is a fun workplace.

  • Ability to multitask and work calmly under pressure

  • Excellent communication and teamwork skills

  • Strong attention to detail and a guest-first attitude

  • Must be able to stand/walk for extended periods and lift up to 40 lbs

What We Offer

  • Competitive pay, with "tip out" in cash after each shift!

  • A supportive and energetic team culture, with a FUN Team!

  • Opportunities for cross-training and advancement (to server and beyond)

  • Flexible scheduling

  • Shift meals and dining discount

Company Description

Locally owned with the owner on-site daily to support the team. No politics here; just a happy, fun, hard-working group of individuals that bring the restaurant to life with great food and great service!!