Description
Guest Experience Host
The Amaya - Fort Wayne, Indiana
Some people enjoy checking guests into hotels.
Others enjoy making people feel genuinely cared for.
We're looking for the second type.
The Amaya is a quiet, adults-only boutique hotel designed to be a sanctuary from the demands of everyday life. Our mission isn't simply to provide beautiful rooms-it is to help guests feel lighter, calmer, and completely cared for during their stay.
We're looking for someone who naturally enjoys making life easier for others.
What Success Looks Like
Guests describe The Amaya as:
- Peaceful
- Relaxing
- Quiet
- Comfortable
- A sanctuary
Your role is to help create that feeling.
Sometimes that means preparing keys before a guest arrives.
Sometimes it means carrying luggage upstairs.
Sometimes it means folding towels.
Sometimes it means reassuring a guest who's had a difficult day.
The task changes.
The purpose doesn't.
Compensation
- Competitive hourly pay based on experience.
- Full-time and part-time opportunities available.
- Weekends and holidays are required.
If you're someone who finds satisfaction in creating order, anticipating needs, and making life easier for others, we'd love to hear from you.
Responsibilities
What You'll Do
No two days are exactly alike. You may:
• Welcome and check in guests
• Prepare arrivals before guests arrive
• Anticipate guest needs and solve problems before they become frustrations
• Answer phones and assist with reservations
• Deliver amenities or luggage
• Help maintain the appearance of the hotel and public spaces
• Assist with laundry or housekeeping when needed
• Ensure every area of the hotel is clean, organized, and ready for guests
• Support teammates wherever help is needed
Everyone on our team contributes to creating an exceptional guest experience.
Qualifications
$45