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Google Chat Support Jobs (NOW HIRING)

GDR Group

Desktop Support Technician

Irvine, CA · On-site

$18 - $20/hr

Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing Maintain a positive user experience with clear communication and professionalism Asset & Inventory ...

Right at Home Seymour

Care Coordinator

Seymour, TN · On-site

$16.50 - $18/hr

The Care Coordinator is an entry-level position that supports both caregivers and clients by ... Gmail, Google Docs, Google Slides, Google calendar, Google Chat etc. * Strong Knowledge on ...

GDR Group

Desktop Support Technician

Palo Alto, CA · On-site

$18 - $20/hr

... Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing Maintain a positive user experience with clear communication and professionalism Asset & Inventory ...

GDR

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · Maintain a positive user experience with clear communication and professionalism Asset ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · Maintain a positive user experience with clear communication and professionalism Asset ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

... Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing Maintain a positive user experience with clear communication and professionalism Asset & Inventory ...

GDR Group

Desktop Support Technician

Colorado Springs, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in ... Wolken ticketing system (incident resolution and device lifecycle tasks) Google Chat and Gmail ...

GDR Group

Desktop Support Technician

Palo Alto, CA · On-site

$18 - $20/hr

... o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · Maintain a positive user experience with clear communication and professionalism Asset ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

... o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing • Maintain a positive user experience with clear communication and professionalism Asset ...

GDR

Desktop Support Technician

Palo Alto, CA · On-site

$18 - $20/hr

... o Google Chat and Gmail (Outlook familiarity is a plus) o Zoom Calling and Zoom video conferencing · Maintain a positive user experience with clear communication and professionalism Asset ...

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$26

$44

How much do google chat support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for google chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

What is a Google Chat Support job?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

More about Google Chat Support jobs
What cities are hiring for Google Chat Support jobs? Cities with the most Google Chat Support job openings:
What are the most commonly searched types of Google Chat Support jobs? The most popular types of Google Chat Support jobs are:
What states have the most Google Chat Support jobs? States with the most job openings for Google Chat Support jobs include:
What job categories do people searching Google Chat Support jobs look for? The top searched job categories for Google Chat Support jobs are:
Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Desktop Support Technician

Desktop Support Technician

GDR Group

Irvine, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Overview


We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.


Pay Range: $18 - $20 per hour


Key Responsibilities


Technical Support

  • Provide timely support for hardware and software issues for both Windows and Mac environments
  • Troubleshoot remotely using VNC and KVM switch
  • Reimage systems, install OS and standard software (onsite and remote)
  • Coordinate warranty support with Dell and schedule onsite service when needed
  • Resolve common technical issues, including:
  • Network connectivity
  • System crashes/blue screens
  • Printing problems
  • Virus removal
  • Basic administration and troubleshooting of:
    • DHCP / DNS
    • Active Directory
    • VPN and remote access tools
    • Windows domain account issues
    • Wireless connectivity and hotspots
  • Collaborate with the network team on basic troubleshooting tasks
  • Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom
  • Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures


Customer Service

  • Deliver prompt and courteous user support via:
    • Wolken ticketing system (incident resolution and device lifecycle tasks)
    • Google Chat and Gmail (Outlook familiarity is a plus)
    • Zoom Calling and Zoom video conferencing
    • Maintain a positive user experience with clear communication and professionalism


Asset & Inventory Management

  • Maintain accurate records of hardware assets
  • Ensure timely deployment, collection, and tracking of end-user devices


Special Projects & Additional Duties

  • Assist with software and process testing and validation
  • Create clear, user-friendly technical documentation
  • ·Provide 1:1 or group technical training (remote or in-person)
  • Support office signage placement and daily ticket review/assignment tasks
  • May require occasional travel to other office locations


Work Schedule & Benefits

  • ·Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)
  • ·No weekend or after-hours support expected (exceptions for special projects)
  • Benefits include:
    • Paid holidays, vacation, and sick leave
    • 401(k) plan
    • Medical, dental, and vision insurance
    • Structured onboarding and training
    • Modern workspaces and innovative technology
    • Supportive, team-oriented culture with strong work-life balance


Qualifications

  • 1–2+ years in a desktop support or corporate helpdesk environment preferred
  • Technically inclined and eager to learn new tools and platforms
  • Clear and concise communicator with the ability to explain technical concepts to non-technical users
  • Familiar with Windows 10/11; Mac OS experience is a plus
  • Skilled in teamwork and conflict resolution in a professional setting
  • Self-starter with strong follow-through and attention to process
  • Able to work independently while following team procedures and protocols


Company Description

GDR Group, a growing, dynamic and innovative IT Solutions Provider head quartered in Irvine, California. We provide business to business technology solutions for today's technology dependent businesses.

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