Wilmington, NC · On-site
$6/hr
Maintain our Google Business Profile. Keep hours accurate and manage call forwarding to support ... Google Chat is where our team lives during the day. * A clear, warm, professional phone voice in ...
New
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Wilmington, NC · On-site
$6/hr
Maintain our Google Business Profile. Keep hours accurate and manage call forwarding to support ... Google Chat is where our team lives during the day. * A clear, warm, professional phone voice in ...
New
Fremont, CA · On-site
$61.30 - $82.75/hr
Description Salary Range: $61.30 - $82.75 Nurse Navigator provides comprehensive clinical support ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
Fremont, CA · On-site
$61.30 - $82.75/hr
Description Salary Range: $61.30 - $82.75 Nurse Navigator provides comprehensive clinical support ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
Carrollton, TX · On-site
$17/hr
Manage email inboxes and provide online chat support * Create jobs, estimates, and quotes for ... Proficient computer skills, including experience with Microsoft Office and Google Software * Strong ...
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Carrollton, TX · On-site
$17/hr
Manage email inboxes and provide online chat support * Create jobs, estimates, and quotes for ... Proficient computer skills, including experience with Microsoft Office and Google Software * Strong ...
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
San Jose, CA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
San Jose, CA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
Los Angeles, CA · On-site
... support. If you're passionate about making technology deployments smooth, fast, and high-quality ... g., Jira, Google Chat). • Provide transparent, concise, and timely project updates to ...
Los Angeles, CA · On-site
... support. If you're passionate about making technology deployments smooth, fast, and high-quality ... g., Jira, Google Chat). • Provide transparent, concise, and timely project updates to ...
Provide real-time support to Tier 1 agents via Google Chat, helping resolve questions, troubleshoot issues, and ensure consistent guest experience * Handle escalated guest situations with ...
Provide real-time support to Tier 1 agents via Google Chat, helping resolve questions, troubleshoot issues, and ensure consistent guest experience * Handle escalated guest situations with ...
Fremont, CA · On-site
$38.22 - $43.92/hr
... nursing support duties and maintaining a clean and organized work area, including some clerical ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
Fremont, CA · On-site
$38.22 - $43.92/hr
... nursing support duties and maintaining a clean and organized work area, including some clerical ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
... support. If you're passionate about making technology deployments smooth, fast, and high-quality ... e.g., Jira, Google Chat). * Provide transparent, concise, and timely project updates to ...
Quick apply
... support. If you're passionate about making technology deployments smooth, fast, and high-quality ... e.g., Jira, Google Chat). * Provide transparent, concise, and timely project updates to ...
... Google Chat, or similar tools) *Requirements are applicable to employees who have a hire date of 7 ... support instruction Employment Requirements AB 2534 Verification . Background Clearance
... Google Chat, or similar tools) *Requirements are applicable to employees who have a hire date of 7 ... support instruction Employment Requirements AB 2534 Verification . Background Clearance
Fremont, CA · On-site
$38.22 - $43.92/hr
... nursing support duties and maintaining a clean and organized work area, including some clerical ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
Fremont, CA · On-site
$38.22 - $43.92/hr
... nursing support duties and maintaining a clean and organized work area, including some clerical ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
Fremont, CA · On-site
$26.55 - $35.85/hr
The role supports a safe and positive experience by offering wayfinding assistance, managing guest ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
Fremont, CA · On-site
$26.55 - $35.85/hr
The role supports a safe and positive experience by offering wayfinding assistance, managing guest ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
San Jose, CA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
San Jose, CA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
Fremont, CA · On-site
$38.22 - $43.92/hr
... nursing support duties and maintaining a clean and organized work area, including some clerical ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
Fremont, CA · On-site
$38.22 - $43.92/hr
... nursing support duties and maintaining a clean and organized work area, including some clerical ... such as Google chat for the purposes of interviewing candidates for employment. If you are ...
... support. If you're passionate about making technology deployments smooth, fast, and high-quality ... Google Chat). Provide transparent, concise, and timely project updates to stakeholders and ...
... support. If you're passionate about making technology deployments smooth, fast, and high-quality ... Google Chat). Provide transparent, concise, and timely project updates to stakeholders and ...
Knoxville, TN · On-site
$22/hr
Provide real-time support to Tier 1 agents via Google Chat, helping resolve questions, troubleshoot issues, and ensure consistent guest experience * Handle escalated guest situations with ...
Knoxville, TN · On-site
$22/hr
Provide real-time support to Tier 1 agents via Google Chat, helping resolve questions, troubleshoot issues, and ensure consistent guest experience * Handle escalated guest situations with ...
Atlanta, GA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
Atlanta, GA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
Atlanta, GA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
Atlanta, GA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
Irvine, CA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
Irvine, CA · On-site
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
$18 - $20/hr
Google Chat and Gmail (Outlook familiarity is a plus) * Zoom Calling and Zoom video conferencing ... Support office signage placement and daily ticket review/assignment tasks * May require occasional ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.
A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.
As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.
$6/hr
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
READ THIS PART FIRST
We are not looking for someone to "help out." We are looking for the person who owns the front door of our business.
Tidal Realty Partners is a Wilmington, NC real estate team operating under Real Broker LLC. We run roughly 220 transactions a year, and we are building toward substantially more. Every one of those transactions starts with a lead — a phone call, a text, a form fill — and right now those leads land in too many places at once. Your job is to make sure not a single one of them is dropped, misrouted, or left sitting.
This is a high-accountability role. If a lead comes in at 4:47 PM on a Friday and nobody touches it until Monday, that is a failure. Your job is to make sure that never happens.
Compensation:$4 - $6 hourly
WHAT YOU'LL ACTUALLY DO
Own the team line. Monitor all inbound calls and texts to our main number. Answer them live. Qualify the caller, route them to the right agent, and log them. Client and lead traffic only — agent-to-agent calls are not yours to manage. New Leads will have CRM entry and Assignment. Agent Calls will be routed properly.
Get every lead into Follow Up Boss. Monitor the Leads Email and ensure all lead traffic is making its way to the CRM. Add call-in leads to CRM.
Monitor the lead sources daily. ReferralExchange, Movoto, and Zillow. Verify every lead in each portal is current and reflected in FUB. Any note or status change in a portal gets pushed to the assigned agent in FUB.
Monitor the leads@ inbox. Nothing sits. Everything gets into FUB.
Handle Tidal Offers lead refund requests. Track disqualified and bad-fit leads, submit refund requests to the vendor, and follow them through to credit.
Maintain our Google Business Profile. Keep hours accurate and manage call forwarding to support local search ranking.
These are hard requirements. If you’re missing one, tell us in your application rather than glossing over it — we would rather train a gap we know about than discover it in week three.
Follow Up Boss — hands-on experience. You should be able to explain how you’ve used stages, smart lists, and assignment rules. If your CRM background is elsewhere (Sierra, kvCORE, BoomTown, Salesforce, HubSpot), say so and tell us what you’ve built or maintained in it.
RingCentral — you have worked in it. Call handling, routing, call queues, SMS threads, voicemail management.
Google Workspace — Gmail, Google Chat, Calendar, Sheets. Google Chat is where our team lives during the day.
A clear, warm, professional phone voice in English, and the confidence to pick up a call from a stranger who may be frustrated, guarded, or in the middle of something difficult.
A reliable, quiet workspace, hardwired or stable high-speed internet, and a headset.
Overlap with US Eastern Time business hours. [Specify required window — e.g. 9:00 AM–6:00 PM ET.]
Nice to have: Zillow Flex or Premier Agent, Movoto, or ReferralExchange portal experience. Real estate transaction familiarity. Prior ISA or client care work on a team.
We are a real estate agent and investment company based in Wilmington, NC. We work with buyers, sellers, and investors, and we run an active team. The brand is a mix of personal voice and team presence — and we're ready to put real energy behind growing both.
