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Google Chat Support Jobs in Baltimore, MD (NOW HIRING)

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Software Engineer

Laurel, MD · On-site

$150K - $200K/yr

In this capacity, the Software Engineer will leverage advances in data science to support ... Development experience with Kubernetes, Amazon Web Services (AWS), Microsoft Azure, or Google Cloud ...

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All JobsGoogle Chat Support JobsGoogle Chat Support Jobs in Baltimore, MD

Google Chat Support information

See Baltimore, MD salary details

$14

$25

$44

How much do google chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for google chat support in Baltimore, MD is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are popular job titles related to Google Chat Support jobs in Baltimore, MD?

For Google Chat Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Baltimore, MD look for?

The top searched job categories for Google Chat Support jobs in Baltimore, MD are:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $53,835 per year, or $25.9 per hour.

Cloud Software Engineer III with Security Clearance

Staffed4U LLC

Fort George G Meade, MD • On-site

$195K - $230K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Cloud Software Engineer III * Fort Meade, MD Location: Fort Meade, MD Employment Type: Full-Time Work Arrangement: Onsite, 5 days per week Clearance Required: Active TS/SCI with Polygraph Citizenship: U.S. Citizenship required Compensation: $195,000–$230,000, depending on experience Position Overview We are seeking a talented and driven Cloud Software Engineer III to support the development, enhancement, and maintenance of complex, mission-focused software systems. This role will contribute to applications involving high-performance analytics, advanced algorithm development, large-scale data processing, real-time computing, and enterprise business solutions. The ideal candidate brings strong software engineering experience, a background in cloud and distributed computing technologies, and the ability to develop scalable solutions for large operational data environments. Key Responsibilities * Provide cloud software research, development, and engineering support across requirements analysis, software development, installation, integration, evaluation, enhancement, sustainment, testing, validation, and issue resolution. * Design, implement, and test new capabilities for Apache Accumulo to support large-scale content and metadata repositories. * Conduct Apache Accumulo training sessions, including hands-on configuration and programming exercises. * Develop web-based user interfaces for searching and presenting operational data. * Develop web services and REST-based APIs for content and metadata repositories. * Design and implement algorithms that operate on large volumes of operational metadata. * Apply advanced parallel programming techniques to analytics running against petabyte-scale datasets. * Develop, test, and prepare mission-relevant analytics for deployment in secure content and metadata repositories. Required Qualifications * Active TS/SCI with Full Scope Polygraph. * Ability and willingness to work onsite five days per week. * Within the last 10 years, at least 7 years of combined programming experience using Java, C++, or Python. * Within the last 7 years, at least 5 years of experience designing and developing applications in Windows or UNIX/Linux environments. * Within the last 3 years, at least 1 year of experience with database technologies such as: * Apache Accumulo * MongoDB * ScyllaDB * Google Cloud Bigtable * Amazon DynamoDB * Azure Cosmos DB * PostgreSQL * or equivalent technologies * Within the last 3 years, at least 1 year of experience with distributed batch or stream processing technologies such as: * Ray * Apache Spark * Apache Flink * Apache Beam * Databricks * cloud-native data processing services * Within the last 3 years, at least 1 year of experience with distributed file or object storage systems such as: * HDFS * Amazon S3 * Azure Data Lake Storage * Google Cloud Storage * Within the last 3 years, at least 1 year of experience with requirements analysis and design for object-oriented systems. * Within the last 2 years, at least 6 months of development experience using Kubernetes, AWS, Microsoft Azure, or Google Cloud Platform. Education * Bachelor’s degree in Computer Science or a related discipline. Education substitutions may include: * Associate’s degree in Computer Science or a related discipline plus 2 years of programming experience, or * 5 years of programming experience in lieu of a bachelor’s degree. Desired Skills * Experience with Claude Sonnet 4. * Ability to write code using dynamic prompts with the OpenAI Chat Completions API. Technical Environment * Java * C++ * Python * Apache Accumulo * MongoDB * ScyllaDB * PostgreSQL * DynamoDB * Cosmos DB * Google Cloud Bigtable * Apache Spark * Apache Flink * Apache Beam * Ray * Databricks * HDFS * Amazon S3 * Azure Data Lake Storage * Google Cloud Storage * Kubernetes * AWS * Azure * Google Cloud * REST APIs * Large-scale data processing * Parallel computing Benefits Benefits & Total Compensation Compensation & Retirement * Highly competitive base salary * Performance-based bonus opportunities * 401(k) and Roth retirement plans with up to 10% profit-sharing contribution Paid Time Off & Leave * 25 days of paid time off annually * PTO buy-back program * 11 paid holidays annually (with flexible scheduling options) * 3 additional paid site closure days per year * Paid bereavement leave * Paid parental leave: * 8 weeks childbirth leave for birthing parent * 4 weeks bonding leave for all parents (birth or adoption) Health & Insurance * 100% employer-paid medical, dental, and vision coverage for employees and eligible dependents * Health Savings Account (HSA) and Flexible Spending Accounts (medical, dependent care, limited purpose) * Company-paid basic life insurance * Short-term and long-term disability coverage Education & Professional Development * Unlimited company-funded training courses and industry conferences * Education assistance and continuing education support * Up to 5 paid training days per year Additional Benefits * Company-provided apparel * Regular company-sponsored events, including family-friendly gatherings and social events * Annual holiday celebration Benefits are subject to change based on contract and organizational policies. Why Join Us? This is an opportunity to work on highly complex software engineering challenges involving cloud technologies, distributed systems, large-scale data processing, advanced analytics, and secure mission environments. You’ll contribute to impactful engineering efforts while working with modern technologies and solving technical problems at significant scale. https://www.staffed4u.com/ Apply Now More Openings * Senior System Administrator * Columbia, MD
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