Boston, MA · On-site
$80 - $100/hr
Provide Tier 2/3 technical support for enterprise clients via phone, email, and chat * Troubleshoot ... Experience with cloud platforms (AWS, Azure, Google Workspace) * Knowledge of scripting (PowerShell ...
Boston, MA · On-site
$80 - $100/hr
Provide Tier 2/3 technical support for enterprise clients via phone, email, and chat * Troubleshoot ... Experience with cloud platforms (AWS, Azure, Google Workspace) * Knowledge of scripting (PowerShell ...
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Concord, MA · On-site
$22 - $28/hr
Provide exceptional customer service via email, phone, chat, and social media platforms * Own ... Shopify, and Google Sheets * Contribute to and maintain the company knowledge database ...
Quick apply
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Concord, MA · On-site
$22 - $28/hr
Provide exceptional customer service via email, phone, chat, and social media platforms * Own ... Shopify, and Google Sheets * Contribute to and maintain the company knowledge database ...
Boston, MA · On-site
$17.51/hr
... support * Routinely corresponds with student employees and staff using Google Workspace tools, i.e., Google Calendar, Chat, Groups, and Gmail Hourly Rate: $17.51 Hiring Manager: Kevin Ronan
Boston, MA · On-site
$17.51/hr
... support * Routinely corresponds with student employees and staff using Google Workspace tools, i.e., Google Calendar, Chat, Groups, and Gmail Hourly Rate: $17.51 Hiring Manager: Kevin Ronan
$22.25 - $30.25/hr
... technical support issues and requests that come in via telephone or chat. This position will ... Good working knowledge of Google workspace applications including GMAIL, Drive, Sheets (Google ...
Quick apply
$22.25 - $30.25/hr
... technical support issues and requests that come in via telephone or chat. This position will ... Good working knowledge of Google workspace applications including GMAIL, Drive, Sheets (Google ...
Boston, MA · On-site
$22.25 - $30.25/hr
... technical support issues and requests that come in via telephone or chat. This position will ... Good working knowledge of Google workspace applications including GMAIL, Drive, Sheets (Google ...
Boston, MA · On-site
$22.25 - $30.25/hr
... technical support issues and requests that come in via telephone or chat. This position will ... Good working knowledge of Google workspace applications including GMAIL, Drive, Sheets (Google ...
$22.25 - $30.25/hr
... technical support issues and requests that come in via telephone or chat. This position will ... Good working knowledge of Google workspace applications including GMAIL, Drive, Sheets (Google ...
$22.25 - $30.25/hr
... technical support issues and requests that come in via telephone or chat. This position will ... Good working knowledge of Google workspace applications including GMAIL, Drive, Sheets (Google ...
Devens, MA · On-site
$90K - $100K/yr
Collection Requirements Manager to support a federal government client. Benefits & Compensation: At ... MIRC, Jabber Chat, etc.). * Strong writing and briefing skills. * Capable of effectively operating ...
Devens, MA · On-site
$90K - $100K/yr
Collection Requirements Manager to support a federal government client. Benefits & Compensation: At ... MIRC, Jabber Chat, etc.). * Strong writing and briefing skills. * Capable of effectively operating ...
Boston, MA · On-site
$70K - $100K/yr
Support the build-out and execution of our account-based marketing (ABM) program, from target ... Track and report performance across our stack (HubSpot, GA4, Google Ads, LinkedIn, SEMrush), with a ...
Boston, MA · On-site
$70K - $100K/yr
Support the build-out and execution of our account-based marketing (ABM) program, from target ... Track and report performance across our stack (HubSpot, GA4, Google Ads, LinkedIn, SEMrush), with a ...
If this excites you, we would love to chat. About the Role To strengthen our AI for Science (AI4S ... Design, build and operate scalable infrastructure and services that support our AI models and ...
If this excites you, we would love to chat. About the Role To strengthen our AI for Science (AI4S ... Design, build and operate scalable infrastructure and services that support our AI models and ...
Boston, MA · On-site
$70K - $100K/yr
Support the build-out and execution of our account-based marketing (ABM) program, from target ... Track and report performance across our stack (HubSpot, GA4, Google Ads, LinkedIn, SEMrush), with a ...
Quick apply
Boston, MA · On-site
$70K - $100K/yr
Support the build-out and execution of our account-based marketing (ABM) program, from target ... Track and report performance across our stack (HubSpot, GA4, Google Ads, LinkedIn, SEMrush), with a ...
Devens, MA · On-site
$90K - $100K/yr
Collection Requirements Manager to support a federal government client. Benefits & Compensation: At ... MIRC, Jabber Chat, etc.). * Strong writing and briefing skills. * Capable of effectively operating ...
Devens, MA · On-site
$90K - $100K/yr
Collection Requirements Manager to support a federal government client. Benefits & Compensation: At ... MIRC, Jabber Chat, etc.). * Strong writing and briefing skills. * Capable of effectively operating ...
Boston, MA · On-site
$126K - $148K/yr
Provide ad hoc support to other business partners, including but not limited to reinsurance ... Tableau, SQL, Python, MS Office, Google Suite, Akur8 Note on Fraudulent Recruiting We have become ...
Boston, MA · On-site
$126K - $148K/yr
Provide ad hoc support to other business partners, including but not limited to reinsurance ... Tableau, SQL, Python, MS Office, Google Suite, Akur8 Note on Fraudulent Recruiting We have become ...
Boston, MA · Remote
$15 - $16/hr
... via chat, text, or phone support. Essential Job Functions Support a variety of online webinar ... Google Drive, and MS Teams. Critical thinker with the ability to troubleshoot and adapt quickly.
Boston, MA · Remote
$15 - $16/hr
... via chat, text, or phone support. Essential Job Functions Support a variety of online webinar ... Google Drive, and MS Teams. Critical thinker with the ability to troubleshoot and adapt quickly.
Boston, MA · On-site
$125 - $150/hr
... and support our physical hardware. You will scale our capex modeling infrastructure, optimize ... Practical experience building data models in tools such as Google Sheets, Sigma, or dedicated FP&A ...
Boston, MA · On-site
$125 - $150/hr
... and support our physical hardware. You will scale our capex modeling infrastructure, optimize ... Practical experience building data models in tools such as Google Sheets, Sigma, or dedicated FP&A ...
Boston, MA · On-site
$125 - $150/hr
... and support our physical hardware. You will scale our capex modeling infrastructure, optimize ... Practical experience building data models in tools such as Google Sheets, Sigma, or dedicated FP&A ...
Boston, MA · On-site
$125 - $150/hr
... and support our physical hardware. You will scale our capex modeling infrastructure, optimize ... Practical experience building data models in tools such as Google Sheets, Sigma, or dedicated FP&A ...
Cambridge, MA · On-site
Our dedicated Events Coordinator works full-time supporting our ambitious calendar of 15+ author ... Highly proficient in standard office software (Google Workspace) for managing spreadsheets and ...
Cambridge, MA · On-site
Our dedicated Events Coordinator works full-time supporting our ambitious calendar of 15+ author ... Highly proficient in standard office software (Google Workspace) for managing spreadsheets and ...
Boston, MA · On-site +1
$230K - $275K/yr
... chat, CRM, etc. * Strong executive presence and demonstrated ability to engage in executive ... supports Microsoft Teams, Zoom, Google Meet, and a range of compelling business apps. We are an ...
Boston, MA · On-site +1
$230K - $275K/yr
... chat, CRM, etc. * Strong executive presence and demonstrated ability to engage in executive ... supports Microsoft Teams, Zoom, Google Meet, and a range of compelling business apps. We are an ...
Andover, MA · On-site
$18.50/hr
Straumann runs a world class shop and supports training and teaching of students. This is a great ... Signal, Google Hangout, AOL instant messenger or similar chat services. We do not refer to our ...
Andover, MA · On-site
$18.50/hr
Straumann runs a world class shop and supports training and teaching of students. This is a great ... Signal, Google Hangout, AOL instant messenger or similar chat services. We do not refer to our ...
Andover, MA · On-site
$18.50/hr
Straumann runs a world class shop and supports training and teaching of students. This is a great ... Signal, Google Hangout, AOL instant messenger or similar chat services. We do not refer to our ...
Andover, MA · On-site
$18.50/hr
Straumann runs a world class shop and supports training and teaching of students. This is a great ... Signal, Google Hangout, AOL instant messenger or similar chat services. We do not refer to our ...
Waltham, MA · On-site
$158K - $214K/yr
Provide ad hoc support to other business partners, including but not limited to reinsurance ... Tableau, SQL, Python, MS Office, Google Suite, Akur8 Note on Fraudulent Recruiting We have become ...
Quick apply
Waltham, MA · On-site
$158K - $214K/yr
Provide ad hoc support to other business partners, including but not limited to reinsurance ... Tableau, SQL, Python, MS Office, Google Suite, Akur8 Note on Fraudulent Recruiting We have become ...
$15.75 - $18.76
14% of jobs
$20.34 is the 25th percentile. Wages below this are outliers.
$18.76 - $21.77
21% of jobs
$21.77 - $24.77
14% of jobs
The median wage is $24.95 / hr.
$24.77 - $27.78
18% of jobs
$29.83 is the 75th percentile. Wages above this are outliers.
$27.78 - $30.79
12% of jobs
$30.79 - $33.79
6% of jobs
$33.79 - $36.80
4% of jobs
$36.80 - $39.81
3% of jobs
$39.81 - $42.82
3% of jobs
$42.82 - $45.82
3% of jobs
$45.82 - $48.83
1% of jobs
$15
$28
$48
A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.
As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.
To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.
The most popular types of Google Chat Support jobs in Massachusetts are:
For Google Chat Support jobs in Massachusetts, the most frequently searched job titles are:
The top searched job categories for Google Chat Support jobs in Massachusetts are:
$80 - $100/hr
Other
Medical, Dental, Vision, Retirement
Posted 6 days ago
We're looking for a skilled Support Engineer to join our Technical Support team and provide exceptional service to our enterprise clients. You'll be the technical expert helping users resolve complex issues across a wide range of applications, systems, and platforms.
In this role, you'll investigate and troubleshoot escalated issues, work closely with development and infrastructure teams, and ensure that our clients receive timely and effective solutions to their technical challenges.
Key ResponsibilitiesJoin our Technical Support team, a group of dedicated professionals committed to delivering exceptional support experiences. We work collaboratively to solve complex technical challenges and ensure our clients can maximize the value of their technology investments.
We foster a supportive environment where continuous learning is encouraged, and team members have clear paths for advancement. Whether you're looking to deepen your technical expertise or move into specialized roles, we'll support your career development.
Ready to Join Our Team?Help enterprise clients solve technical challenges and grow your support career.
Sourced by ZipRecruiter
11 - 50 Employees
Arlington, VA, US
2013
