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How much do family support services jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for family support services in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are Family Support Services?

Family Support Services are programs and resources designed to help families overcome challenges, strengthen relationships, and promote well-being. These services may include counseling, parenting education, financial assistance, crisis intervention, and connections to community resources. The goal is to empower families to become self-sufficient and ensure the safety and healthy development of all family members.

What are some common challenges faced in a Family Support Services role, and how can they be addressed?

Professionals in Family Support Services often navigate challenges such as managing high caseloads, addressing complex family dynamics, and supporting clients experiencing crisis or trauma. Building strong communication skills, practicing empathy, and maintaining healthy boundaries are essential for success in this role. Regular supervision, collaboration with multidisciplinary teams, and access to ongoing training can help staff manage stress and stay updated on best practices, ensuring effective support for families.

What are the key skills and qualifications needed to thrive in Family Support Services, and why are they important?

To thrive in Family Support Services, you need a background in social work, psychology, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, reporting systems, and local resource networks is typically required. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust with families and effectively address their needs. These competencies are crucial to providing meaningful support, ensuring client well-being, and coordinating services efficiently in challenging situations.

What is the difference between Family Support Services vs Child Welfare Specialist?

AspectFamily Support ServicesChild Welfare Specialist
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldRequires a bachelor's degree in social work, psychology, or related field; some roles may need licensure
Work EnvironmentCommunity-based settings, family homes, social service agenciesChild protective services offices, courts, community agencies
Employer & IndustryNonprofits, government agencies, community organizationsChild welfare agencies, government departments
Common Search & ComparisonOften compared for roles supporting families and preventionFocused on child safety and protection

Family Support Services and Child Welfare Specialists both work within social services but differ mainly in focus. Family Support Services emphasize prevention and assisting families in need, while Child Welfare Specialists focus on protecting children from harm. Both roles require similar educational backgrounds and often collaborate within the child and family welfare system.

More about Family Support Services jobs
What cities are hiring for Family Support Services jobs? Cities with the most Family Support Services job openings:
What states have the most Family Support Services jobs? States with the most job openings for Family Support Services jobs include:
What job categories do people searching Family Support Services jobs look for? The top searched job categories for Family Support Services jobs are:
Family Support Services jobs near you
Infographic showing various Family Support Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,287 per year, or $20.8 per hour.

Family Support Services Specialist

Lutheran Services Florida

Crestview, FL • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Lutheran Services Florida rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.
LSF is looking for a talented Family Support Services Specialist who wants to make an impact in the lives of children and families.
Family Support Services Specialists can expect to serve clients in Santa Rosa, Okaloosa and Walton counties.
Purpose & Impact:
Family support services are intended to provide assistance and support to the Case Management Organization by performing tasks such as client transportation, supervised visitation, foster parent support and any other support functions as needed. This is a direct care position.
Essential Functions:
  • Use agency vehicles or personal vehicles to transport client children to and from program placements, supervised visits, medical and dental appointments.
  • Maintain weekly Transportation Request form.
  • Track agency vehicle mileage, service, usage.
  • Perform placement follow-up contacts with assigned foster homes upon placement of children in those homes.
  • Visit all assigned foster homes quarterly or more often in order to provide information and/or support.
  • Prepare required reports and other documentation as instructed by unit supervisor.
  • Participate in community outreach programs which shall include but are not limited to, recruitment events, foster parent meetings and support groups.
  • Attend and participate in staff/professional trainings, meetings and supervision sessions.

Other Functions:
  • Responsible to carry and maintain an agency cell phone and function "on call" in a rotation schedule, depending upon programmatic needs.
  • Function in the community without direct supervision.
  • Function professionally in a team setting.
  • Other duties as assigned.

Physical Requirements:
  • Ability to drive, use phone, sit for long periods of time, and write notes as required.
  • May fill in for clerical staff by answering agency phones, and assisting with filing.
  • Adapt to irregular working hours, perform light lifting.
  • Valid driver's license and appropriate auto liability insurance required.

Education:
High School diploma, some college preferred.
Experience:
One to three (1-3) years' experience in community service agencies is preferred.
Skills:
  • Must have good time management, organizational, verbal and written communication, and interpersonal skills.
  • Ability to function in a multi-cultural environment effectively with clients, co-workers, volunteers, government agencies and general public.
  • Dependability, discretion and good judgment.
  • Certified First Aid/CPR and crisis intervention.
  • Ability to communicate effectively with clients, parents, co-workers, volunteers, governmental and other agencies and the general public.

Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
  • Reports to unit supervisor.
  • Team player with co-workers and administrators.
  • Accurate complete and timely submission of required documents and reports.
  • Adherence to all licensing and quality assurance standards.
  • Liaison to government, courts, schools and community providers.
  • Adherence to agency policies and procedures.
  • Must maintain confidentiality of all client information.

Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
  • Medical, Dental and Vision
  • Telehealth (24/7 online access to Doctors)
  • Employee Assistance Program (EAP)
  • Employer paid life insurance (1X salary)
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy (starting at 16 working days a year)
    • Note: Head Start employees paid time off and holiday schedule may differ
  • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
  • Tuition reimbursement

LSF is proud to be an equal opportunity employer.
Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com/
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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