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Family Support Services Jobs (NOW HIRING)

Family Support Specialist

Carnation, WA · On-site

$24.67 - $34.68/hr

Provide crisis intervention and referrals to emergency services. * Parent Involvement & Advocacy: Foster strong partnerships with parents, staff, and community organizations. * Event Planning ...

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Family Support Services information

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How much do family support services jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for family support services in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

How do I become a family support services specialist?

To become a family support services specialist, typically a high school diploma or equivalent is required, with many positions preferring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, empathy, and problem-solving, and some roles may require certification or training in family support or counseling. Gaining experience through internships or volunteer work can also improve job prospects.

What is family support services?

Family Support Services are programs and resources designed to help families overcome challenges, strengthen relationships, and promote well-being. These services may include counseling, parenting education, financial assistance, crisis intervention, and connections to community resources. The goal is to empower families to become self-sufficient and ensure the safety and healthy development of all family members.

What does a family support services worker do?

A family support services worker provides assistance to families facing challenges by offering counseling, resource coordination, and advocacy. They help improve family stability, connect clients with community resources, and often require strong communication and problem-solving skills. The role may involve home visits, case management, and working within social service agencies.

What are some common challenges faced in a family support services role, and how can they be addressed?

Professionals in Family Support Services often navigate challenges such as managing high caseloads, addressing complex family dynamics, and supporting clients experiencing crisis or trauma. Building strong communication skills, practicing empathy, and maintaining healthy boundaries are essential for success in this role. Regular supervision, collaboration with multidisciplinary teams, and access to ongoing training can help staff manage stress and stay updated on best practices, ensuring effective support for families.

What are the key skills and qualifications needed to thrive in family support services, and why are they important?

To thrive in Family Support Services, you need a background in social work, psychology, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, reporting systems, and local resource networks is typically required. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help build trust with families and effectively address their needs. These competencies are crucial to providing meaningful support, ensuring client well-being, and coordinating services efficiently in challenging situations.

What are examples of family support services?

Family support services include counseling, parenting education, respite care, and assistance with accessing community resources. These services aim to strengthen family relationships, improve child development, and provide emotional and practical support to families in need.

What is the difference between Family Support Services vs Child Welfare Specialist?

AspectFamily Support ServicesChild Welfare Specialist
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldRequires a bachelor's degree in social work, psychology, or related field; some roles may need licensure
Work EnvironmentCommunity-based settings, family homes, social service agenciesChild protective services offices, courts, community agencies
Employer & IndustryNonprofits, government agencies, community organizationsChild welfare agencies, government departments
Common Search & ComparisonOften compared for roles supporting families and preventionFocused on child safety and protection

Family Support Services and Child Welfare Specialists both work within social services but differ mainly in focus. Family Support Services emphasize prevention and assisting families in need, while Child Welfare Specialists focus on protecting children from harm. Both roles require similar educational backgrounds and often collaborate within the child and family welfare system.

More about Family Support Services jobs

What cities are hiring for Family Support Services jobs?

Cities with the most Family Support Services job openings:

What states have the most Family Support Services jobs?

States with the most job openings for Family Support Services jobs include:

Infographic showing various Family Support Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,287 per year, or $20.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

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Job description

Description

 #SS4 

About Us


For over 175 years, Seamen's Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference.


If you're seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package.

Seamen's Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today!


Job Summary: 

To provide direct services to individuals and families with complex trauma, abuse or neglects, and intimate partner violence issues with the goal of increasing stabilization, safety and well-being. Direct services include assessments, intervention education, and linkage with needed community-based resources and services. 


Duties and Responsibilities: 

Assess and refer children/individuals/families to supportive and concrete services, housing, financial assistance, education, substance use, mental health, medical, immigration, legal, etc.  

Provide case planning, assessment, crisis intervention, establish goals and objectives and counseling services for families who have a child at risk of Foster Care placement.  

Conduct assessments of families within 30 days of intake and reviewed review and update in 6 months after intake.  

Participate and attend all ACS, OCFS, Agency and Model Developer training as requested or required.  

Provide crisis intervention and counseling services to children, teens, individuals and families. 

Collaborate with program case aid/advocate in aiding and supporting families in obtaining resources, support services, and advocacy assistance. 

Collaborate with ACS to monitor compliance with mandated services and family attendance of court hearings.  

Collaborate with ACS legal team to ensure all service needs are being addressed by families.

Document and maintains all mandated tracking logs/excel sheets, case record electronic systems, and document in a timely manner. 

Complete all program required paperwork, i.e., Progress Notes, Program Family Assessments, Family Assessment Service Plans (FASPs), and other reporting requirements. 

Request, participate, facilitate and or attend conferences, meetings internal or external to the agency. 

Assist individuals and families in developing services plans addressing safety, stabilization, substance use, mental health, domestic violence, from a harm reduction approach.

Participate in weekly Supervision, with a planned agenda on family case issues to discuss Implement Quality Assurance data to drive case practice and improve performance and achieve outcomes. 

Monitor and obtain information on the child/ren school placement and educational performance. 

Monitor and obtain information on the family's medical needs, including compliance with periodic physicals and immunizations. 

Requirements

Skills, Knowledge, and Abilities: 

Ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful, caring manner.  

Ability to communicate effectively with supervisors, co-workers, and other community partners

Demonstrates the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.  

Ability to conduct interviews with families to obtain and provide the information needed to carry out case management responsibilities 

Knowledge and ability to use critical thinking and analytical skills used to formulate with the family person achievable plans for implementation 

Ability to perform the essential functions of the job with or without reasonable accommodation.  

Collaboration and facilitation skills to work with the individual, families and services providers.  

Demonstrates cultural sensitivity and competence in work with families from various ethnic and cultural groups, social-economic status and lifestyles. 


Qualifications/Requirements: 

Bachelor's required. 

Bi-Lingual is preferred but not needed. Spanish, Chinese/Mandarin, Russian, Italian, French Creole.  

Experience with Microsoft Word, Excel, PowerPoint, CNNX, PROMIS  

At least two years of child welfare and counseling experience preferred. 

Due to the nature of the work environment work hours will be based on the needs of program and may vary 

Perform other duties/responsibilities as assigned within the scope of the position.


Why Join Us?

At Seamen's Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you'll enjoy a comprehensive benefits package designed to support your professional and personal well-being:


Extensive Training & Career Development - Gain hands-on experience with comprehensive training programs to enhance your skills and career growth.

Generous Paid Time Off & Holidays - Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge.

Robust Medical, Dental, & Vision Insurance - Stay covered with our significantly subsidized plans designed to fit your needs.

Company paid Life Insurance & Financial Security - We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future.

Commuter Benefit Program & Flexible Spending Accounts - Save money on daily expenses with our commuter benefits and FSA options.

Exclusive Perks & Discounts - As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more.

Employee Assistance Program - Receive confidential support services for mental health, financial advice, and personal well-being.

Internship & Referral Programs - Help build the future by mentoring interns or referring great candidates and earning incentives.


Additional Information
Seamen's Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.Â