Job Title: Senior Product Operations & Systems Lead (Enterprise Airtable & Jira)
Role Overview
We are seeking a high-caliber Senior Product Operations & Systems Lead to architect and manage the digital infrastructure that powers our global product and engineering workflows. This role is the "connective tissue" between Product, Design, and PMO, ensuring that our core collaboration tools-primarily Airtable and the Atlassian Suite-are optimized for high-velocity intake, planning, and delivery. You will own the operational setup for a massive user base, translating diverse stakeholder requirements into scalable, automated solutions that maintain data integrity at an enterprise level.
Key Responsibilities
• Systems Architecture: Manage and optimize Airtable, Jira, and Confluence to support complex cross-team workflows including intake, roadmap prioritization, and executive reporting.
• Airtable Mastery: Build and maintain scalable Airtable Interfaces for various stakeholder groups. Implement sophisticated automations and integrations (Slack, Jira, APIs) to reduce manual overhead.
• Operational Governance: Own the provisioning, maintenance, and troubleshooting of all product tooling. Ensure systems are highly available, reliable, and performant for thousands of users.
• Change Management: Develop clear documentation and training materials to support tool adoption. Lead large-scale onboarding and learning initiatives for a global Product and Design organization.
• Stakeholder Translation: Act as the primary point of contact for tooling best practices. Translate complex technical setups into understandable terms for stakeholders at all levels of the company.
• Data Integrity: Optimize database design and relational structures to ensure clean, actionable data across all product bases and reporting layers.
Qualifications & Requirements
• Experience: 4+ years in a Tooling, Operations, or Systems Analyst role.
• Airtable Expertise (Mandatory): * Advanced admin-level capabilities, including relational database design and interface building.
• Proven experience scaling Airtable across multiple departments and large-scale deployments.
• Deep understanding of Airtable limitations and performance optimization.
• Platform Knowledge: 2+ years of experience within a Product, Technology, or Media environment. Advanced proficiency in Jira and Confluence.
• Skills: * Expert requirements gathering and process mapping capabilities.
• Superb presentation and meeting facilitation skills.
• Ability to debug complex workflows and optimize interconnected systems.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA