Global Business Management Jobs (NOW HIRING)

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DSV - Global transport and logistics

Location: USA - VIRTUAL - US California

Division: Group | Job Posting Title: Director, Global Business Management, GCM - 108861 | Time Type: Full Time

We need a collaborative and strategic contract logistics leader to oversee performance, growth and development of a prominent high‑tech account. You will have leadership experience in operations and commercial roles, be an expert on all elements of CRM, and have a proven track record of growing business and positive financial performance over time.

• Spearheads the conceptualization and negotiation of new Global Commercial Framework
• Develops innovative strategies to improve profitability and reduce commercial risk
• Owns rate card roadmap including commercial strategy and negotiation of renewals and re‑pricings
• Responsible for commercialization of Global Strategic Programs such as DC Optimization (MOST), DC Data Foundation, DC Automation and others
• Accountable for the development, preparation and negotiation of CL pricing, tenders and RFP responses in co‑operation with regional business management leads, P&L owners, SD and GAD
• Driver of innovation for all commercial aspects, business reporting, proposals, etc.
• Key contributor to Strategic Account Plan and execution of account strategy
• Directs the regional business management leads and serves as escalation point
• Serves as lead negotiator for contractual negotiations in compliance with contractual framework

• Primary customer interface to Customer’s WW Head of DC Procurement
• Primary interface to Customer’s Procurement in AMR region and secondary in APAC and EMEIA regions

• Leads the Business Management team within the Customer GCM account (2–3 FTE)
• Secures alignment and agreement with CL P&L owners for all CL proposals
• Partners with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy

P/L: Responsible for account P&L, retaining and improving revenue and profitability in collaboration with Country P&L owners, GCM Head and GAD.

• Annual sustain / growth of revenue
• Annual growth of EBIT (total and %)
• Defend Share of wallet
• Plan for loss‑making sites

Education & Experience

• A bachelor's degree in Engineering, Business or Logistics or equivalent fields is required.
• Minimum of 10 years logistics operations management experience and/or commercial/business development experience with “big box,” e‑commerce or specialty retailers or 3PL company.

Computer Skills

• Strong proficiency in MS Office applications.
• Working knowledge of industry WMS.

Certificates & Licenses

None

Language Skills

• English (reading, writing, and verbal)

Mathematical Skills

• Intermediate mathematical, accounting, and financial skills

Other Skills

• Excellent verbal, written and visual/presentation communication skills.
• Adroit at navigating within a matrixed organizational structure.
• Results‑oriented, able to work and meet timelines.
• Ability to work well under pressure and multi‑task.
• Demonstrated ability to work in a complex matrix environment across multiple levels within the organization.
• Ability to motivate and inspire others to achieve.
• Ability to question and challenge existing ways of thinking.
• Experience in a client‑centric environment with accountability for both operations metrics and client relations.
• Excels at teaming with operations staff and client representatives to troubleshoot and solve problems.
• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances.
• Has led high‑performing teams; can recruit, develop and motivate superior talent.
• Possesses the ability to maintain effective working relationships with staff and partners.
• Relies on experience and judgment to plan and accomplish goals.
• Works to reach company goals in an environment requiring creativity and latitude.
• Integration experience with the supply chain industry is helpful.

• Master’s degree preferred.
• Third‑party logistics experience is preferred but not required.
• Involvement in relevant professional organizations is desirable.

• Frequently – Sitting / Bending / Walking and Standing.
• Ability to lift/carry and push/pull – 21–50 pounds.
• Reach above shoulder, reach outward, squat or kneel.
• Other physical requirements: hand use to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear.
• Use of computer and telephone equipment.
• Specific vision requirements: close vision and distance vision.
• Must travel frequently by plane and automobile.

The employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Base pay range: $145,000–$160,000 USD annually. Actual compensation is determined by job‑related factors including experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program including medical, prescription, dental, vision, and life insurance; flexible spending accounts (FSAs), health savings accounts (HSAs) for eligible plans; short‑ and long‑term disability coverage; wellness resources; Employee Assistance Program (EAP); and a 401(k) plan with company matching up to 5%.

Paid time off programs and paid company holidays vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.