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Global Operations Jobs (NOW HIRING)

The Operational Transformation Coordinator is responsible for supporting the Chief Operating Officer (COO) to drive organizational change through a refresh of organization-wide operational ...

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component ...

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Global Operations information

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How much do global operations jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for global operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Global Operations, and why are they important?

To thrive in Global Operations, you need expertise in supply chain management, cross-cultural communication, and international business practices, often supported by a degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, logistics software, and global compliance standards is typically required. Strong problem-solving, adaptability, and leadership skills help navigate complex global challenges and foster collaboration across diverse teams. These capabilities are crucial for ensuring efficient operations, minimizing risks, and driving success in a global business environment.

What are some common challenges faced by professionals in Global Operations, and how can they be addressed?

Professionals in Global Operations often encounter challenges such as coordinating across multiple time zones, navigating cultural differences, and ensuring consistent processes in diverse regions. To address these, strong communication skills, cultural sensitivity, and the use of effective collaboration tools are essential. Building relationships with local teams and standardizing procedures while allowing for regional flexibility can also help in overcoming these challenges, ensuring smooth global operations.

What are Global Operations?

Global Operations refer to the management and coordination of a company's business activities across multiple countries or regions. Professionals in this field oversee international logistics, supply chains, compliance with local regulations, and cross-border communication to ensure efficient and effective global performance. Their work is critical for organizations that operate on a worldwide scale, helping to optimize processes, reduce costs, and maintain consistency in products and services around the globe.

What is the difference between Global Operations vs Supply Chain Coordinator?

AspectGlobal OperationsSupply Chain Coordinator
Required CredentialsBachelor's degree in Business, Operations, or related field; often requires experience in international logisticsBachelor's degree in Supply Chain Management, Business, or related field; certifications like APICS are common
Work EnvironmentCorporate offices, international settings, cross-functional teamsWarehouses, logistics centers, supplier sites, office settings
Employer & Industry UsageMultinational corporations, manufacturing, logistics firmsRetail, manufacturing, distribution companies

Global Operations roles focus on managing international business processes, logistics, and cross-border activities, while Supply Chain Coordinators handle the day-to-day coordination of supply chain activities within specific regions or companies. Both roles require strong organizational skills and industry knowledge but differ in scope and focus.

More about Global Operations jobs
What cities are hiring for Global Operations jobs? Cities with the most Global Operations job openings:
What are the most commonly searched types of Global Operations jobs? The most popular types of Global Operations jobs are:
What states have the most Global Operations jobs? States with the most job openings for Global Operations jobs include:
Infographic showing various Global Operations job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Global Operations Director - Services

Global Operations Director - Services

Bloom Energy

San Jose, CA

$209.10K - $300.90K/yr

Full-time

Posted 27 days ago


Bloom Energy rating

9.2

Company rating: 9.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

15th of 415 rated machine equipment manufacturers


Job description

The Global Operations Director - Services is responsible for driving consistent, efficient, and contract-compliant service execution across the global installed base. This role serves as the single point of accountability for global service operational performance, working through regional and functional teams. This entails focuses on standardization of service processes, KPI-driven performance management, operational cost control, parts fulfillment and inventory effectiveness, and disciplined contract execution.

Key Responsibilities:

Strategy Development & Global Operating Model

  • Define and own the global services operations strategy, aligned with the business objectives, installed base growth, and long-term services roadmap.
  • Translate business and services strategy into a scalable global operating model spanning Field Services, Parts, Logistics, and service execution partners.
  • Develop multi-year (3-5 year) strategic initiatives covering:
    • Service delivery model evolution
    • Regional footprint and capacity strategy
    • Cost structure and productivity transformation
    • Digital enablement and automation
  • Lead annual operating plan development, including strategic priorities, key initiatives, resourcing, and investment plans.
  • Establish strategy-to-execution governance, ensuring priorities are translated into measurable KPIs and actionable execution plans.

Standardization of Service Processes & KPI Management

  • Define, implement, and maintain standard global service processes across Field Services, Logistics, Parts Services.
  • Own and manage the global services KPI framework covering safety, quality, delivery, reliability, productivity, cost, and customer satisfaction.
  • Lead operational performance reviews and ensure corrective actions.
  • Partner with BI and Reporting teams to guide development of core operational systems aligned with service roadmap

Operational Cost & Performance Management

  • Own service execution cost performance
  • Partner with Finance on budgeting, forecasting, and margin improvement initiatives.
  • Drive productivity and efficiency improvements
  • Identify operational risks impacting performance, cost, or customer commitments and lead mitigation actions

Parts Fulfillment, Inventory & Forecasting

  • Govern spare parts execution model in partnership with supply chain
  • Drive demand forecasting aligned with installed base and schedules.
  • Optimize inventory levels and improve parts availability while reducing obsolescence.
  • Lead cross-functional initiatives to improve parts availability, lead times, and service readiness

Contract Management

  • Ensure operational compliance with service LTSA agreements.
  • Translate contract terms into execution plans and KPIs.
  • Partner with customer success, fulfillment and Legal to manage LD risk and resolve escalations

Leadership & CrossFunctional Collaboration

  • Lead strategic initiatives to drive improvements within Services
  • Act as a key operational interface across Supply Chain, Engineering, Commercial, Finance
  • Provide clear visibility to senior leadership on service performance, risks, and improvement action

Qualifications:

  • Bachelor's degree in Engineering, Operations, or Business
  • Experience operating in a global, contract-based service model
  • Strong background in KPI design, operational analytics, and performance management systems
  • Experience scaling operations in a high-growth or asset-intensive environment
  • 10-15+ years of experience in service delivery or operational leadership roles, with demonstrated expertise in regional or global operations
  • Demonstrated experience leading managers and influencing global, matrixed teams across regions and functions

Preferred

  • Experience with fuel cells, CHP, microgrids, or distributed energy systems.
  • Exposure to solid-oxide or high-temperature electrochemical systems.
Salary Ranges:$209,100.00 - $300,900.00