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Global Operations Manager Jobs (NOW HIRING)

Feedonomics

Senior Manager, Global Operations

Austin, TX · On-site

$108K - $162K/yr

... Global Service Managers supporting the Advertising Channel within the Global Services organization. This role oversees team performance, operational processes, and service delivery to ensure a best ...

BigCommerce

Senior Manager, Global Operations

Austin, TX · Hybrid

$108K - $162K/yr

... Global Service Managers supporting the Advertising Channel within the Global Services organization. This role oversees team performance, operational processes, and service delivery to ensure a best ...

Clinton Health Access Initiative

Operational infrastructure - managing the foundational functions that enable the organization to ... Global Ops is considered the go-to team to figure out the most effective and efficient way to ...

LiveU

Operations Manager - Americas

Hackensack, NJ · On-site

$130K - $155K/yr

ABOUT THE COMPANY LiveU is the global leader in live video contribution and remote production ... POSITION SUMMARY LiveU is seeking an experienced Americas Operations Manager to lead all ...

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How much do global operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for global operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Global Operations Manager, and why are they important?

To thrive as a Global Operations Manager, you need strong leadership, strategic planning, cross-cultural communication skills, and a background in business or supply chain management, often supported by a relevant degree or MBA. Familiarity with ERP systems (like SAP or Oracle), data analytics tools, and project management certifications (such as PMP) is typically required. Exceptional problem-solving, adaptability, and negotiation abilities help in managing diverse teams and complex international operations. These skills ensure efficient global processes, effective stakeholder collaboration, and successful navigation of multifaceted business environments.

What are some common challenges faced by Global Operations Managers when coordinating across multiple international teams?

Global Operations Managers often encounter challenges such as navigating time zone differences, cultural diversity, and varying regulatory environments. Effective communication and collaboration can be complex when teams are dispersed globally, making it essential to establish clear processes and leverage digital collaboration tools. Additionally, adapting strategies to local market conditions while maintaining global consistency requires strong problem-solving skills and flexibility. Building relationships and fostering trust with remote teams is also crucial for successful operations.

What does a Global Operations Manager do?

A Global Operations Manager is responsible for overseeing and coordinating the operations of a company across multiple countries or regions. They ensure that business processes run efficiently and consistently worldwide, aligning global strategies with local requirements. Their role often involves managing cross-cultural teams, optimizing supply chains, implementing best practices, and ensuring compliance with international regulations. The goal is to enhance productivity, reduce costs, and support business growth on a global scale.
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Senior Manager, Global Operations

Senior Manager, Global Operations

Feedonomics

Austin, TX • On-site

$108K - $162K/yr

Full-time

Posted 10 days ago

Job description

Welcome to the Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
The Senior Manager, Global Services, is responsible for leading Global Service Managers supporting the Advertising Channel within the Global Services organization. This role oversees team performance, operational processes, and service delivery to ensure a best-in-class client experience. The Senior Manager partners cross-functionally to drive operational excellence, improve support models, manage escalations, and support client growth and retention. Success in this role requires strong leadership, stakeholder management, and the ability to align teams and processes to meet client and business objectives.
What You'll Do
  • Lead and develop a team of Service Managers, fostering a high-performance culture focused on accountability, scalability, and continuous improvement
  • Monitor and evaluate operational performance through key metrics and reporting, holding Operations Managers accountable for achieving service, quality, and business objectives
  • Establish governance and performance frameworks that ensure consistent delivery against client agreements, service commitments, and business objectives, while proactively identifying and mitigating delivery risks
  • Identify operational risks and proactively develop mitigation strategies to ensure service continuity and client satisfaction
  • Support our current book of business within our existing clients and look for future growth opportunities within our existing client base
  • Establish and monitor key performance indicators (KPIs) and operational metrics to measure team effectiveness, client outcomes, and business impact
  • Oversee workforce planning, resource allocation, and team capacity management to support business growth and client needs
  • Build and maintain strong relationships with internal and external stakeholders to ensure alignment, collaboration, and successful execution of strategic initiatives
  • Partner with client-facing leaders to improve retention, satisfaction, and overall client health

Who Are You
  • 5 years of experience with Advertising/Social Channel account and client relationship management
  • Deep understanding of retail eCommerce operations, digital commerce ecosystems, and key commercial performance metrics, including revenue growth, profitability, conversion, customer acquisition, retention, and operational efficiency
  • 5 years direct people management experience in Operations, Service Delivery or Customer Success
  • A strong decision-maker, with demonstrated success of making timely and informed decisions that keep the organization moving forward
  • A detail-oriented individual with executive maturity, business acumen, and the ability to influence and communicate within all levels of the organization
  • Proven ability to drive impact in a complex, fast-paced environment - Organized, detail-oriented, and strategically focused
  • Hands-on experience managing Google Shopping, Facebook, or Microsoft Shopping
  • Hands-on experience with PPC, Display, and Social
  • Experience with eCommerce Advertising/Social integrations (i.e. Shopify, Bigcommerce, Magento, etc..)
  • BA/BS degree preferred in Business Administration, Computer Science or related field

Work Where You Thrive
This is a hybrid role. For candidates based in the Austin, TX metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.
#LI-HYBRID
#LI-MD2
(Pay Transparency Range: $108,000.00 - $162,000.00)
Compensation Transparency
The national base salary range for this role is posted above in this job post.
Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.
Inclusion and Belonging
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/
Protect Yourself Against Hiring Scams: Our Corporate Disclaimer
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
  • require payment of recruitment fees from candidates;
  • request personally identifiable information through unsanctioned websites or applications;
  • attempt to solicit money from you as part of the hiring process or as part of an employment offer;
  • solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

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