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Genetec Remote Jobs (NOW HIRING)

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Location- Remote Reports to the Sr. Director, Engineering- Enterprise Travel is 50% Your Impact ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Senior Sales Engineer II, Enterprise

Scottsdale, AZ · Remote

$55.75 - $71.75/hr

Location- Remote Reports to the Sr. Director, Engineering- Enterprise Travel is 50% Your Impact ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

New

Senior Sales Engineer II, Enterprise

Seattle, WA · Remote

$63 - $81/hr

Location- Remote- Desire is in the western United States Reports to the Sr. Director, Engineering ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

ECSI Experienced Service Technician

Eagan, MN · On-site +1

$38.21 - $51.07/hr

Notifier, Brivo, Hanwha, AMAG, Genetec experience preferred. * Willing to be in our on-call ... Some of these groups include Women in the Workplace, LGBTQIA+, Remote Workers, and Mental Health ...

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Showing results 1-20

Genetec Remote information

What are the key skills and qualifications needed to thrive as a Genetec Remote Support Specialist, and why are they important?

To thrive as a Genetec Remote Support Specialist, you typically need strong knowledge of IT networking, security systems, and experience with Genetec software platforms, supported by relevant technical certifications or degrees. Familiarity with remote troubleshooting tools, ticketing systems, and security management software such as Genetec Security Center is essential. Excellent problem-solving abilities, customer service orientation, and clear communication are crucial soft skills for this role. These competencies ensure efficient remote resolution of technical issues, high customer satisfaction, and secure, reliable system performance.

What is the difference between Genetec Remote vs Genetec Security Analyst?

AspectGenetec RemoteGenetec Security Analyst
Required CredentialsIT certifications, security or networking backgroundSecurity certifications, knowledge of security systems
Work EnvironmentRemote, flexible hours, tech-focusedOn-site or hybrid, security operations centers
Industry UsageTechnology, security, surveillanceSecurity, law enforcement, corporate security

Both roles involve security technology but differ mainly in work setting and specific focus. Genetec Remote typically refers to remote technical support or system management, while Genetec Security Analyst often involves on-site security monitoring and analysis. Understanding these differences helps candidates target their job search effectively.

What are some common challenges faced when working remotely as a Genetec support specialist, and how can they be addressed?

Remote Genetec support specialists often face challenges such as troubleshooting complex security system issues without physical access to the site and communicating effectively with on-site staff. Overcoming these challenges involves leveraging robust remote diagnostic tools, maintaining clear and detailed communication, and staying up-to-date with Genetec software updates and documentation. Building strong relationships with both clients and internal technical teams can further facilitate smoother problem-solving and knowledge sharing.

What is a Genetec Remote job?

A Genetec Remote job refers to a position with Genetec, a global provider of security and public safety solutions, that allows employees to work from locations outside of the company's physical offices. These roles can include positions in software development, technical support, sales, customer service, and more. Remote jobs at Genetec offer flexibility, the ability to collaborate virtually with teams around the world, and often require a reliable internet connection and strong communication skills. Working remotely for Genetec enables employees to support the company's mission while maintaining work-life balance.
More about Genetec Remote jobs
What cities are hiring for Genetec Remote jobs? Cities with the most Genetec Remote job openings:
What are the most commonly searched types of Genetec jobs? The most popular types of Genetec jobs are:
What states have the most Genetec Remote jobs? States with the most job openings for Genetec Remote jobs include:
Senior Sales Engineer, Enterprise

Senior Sales Engineer, Enterprise

Axon

Dallas, TX • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

9th of 142 rated electronics manufacturers


Job description

The Opportunity

The Enterprise team at Axon focuses on helping large, complex organizations reimagine how technology can improve safety and operational efficiency at scale. As a results-driven Senior Sales Engineer here, you'll enjoy a fast-paced, evangelistic startup environment and the opportunity for autonomy, ownership, and influence. In this role, you'll work on impactful opportunities, apply technical expertise to shape how our solutions are applied to cutting edge outcomes, directly influence product innovation, and have the freedom to confidently challenge assumptions in order to grow the business and our customers' success.

Location- Remote, west coast based 

Reports to the Sr. Director, Engineering- Enterprise

Travel is 50% 

Your Impact
  • Enterprise Technical Sales Success: own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon's ecosystem that deliver value in alignment with customers' business and technical requirements
  • Strategic Technical Leadership: build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey, from early discovery and solution design through executive alignment and deal closure
  • New Use Case Development: identify and architect high-value, industry-leading solutions by uncovering customers' emerging operational needs and next-generation desired outcomes
  • Drive Customer-Based Product Innovation: deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization and market fit
  • Exceptional Cross-Functional Relationships: establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success to accelerate the business, mature processes, and foster strong teamwork
  • Elevated Team Excellence: strengthen team performance by documenting and sharing best practices and domain expertise, as well as continuously sharpening your craft
Profile of SuccessStrategic Customer Leadership:
  • Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments with multiple stakeholders and competing priorities
  • Discovery expert that deeply understands customers' core challenges and objectives even if not explicitly stated, and translates them into scalable, outcome-driven solutions especially when pioneering ground breaking applications
  • Exceptional communicator exhibiting executive presence engaging with both senior decision-makers as well as technical stakeholders to deliver compelling narratives concisely and persuasively articulating a tailored value proposition
Experienced Technical Practitioner:
  • Cloud environments (AWS, Azure, GCP) and architectures
  • Integrating AI to deliver value
  • SaaS-based solutions
  • Working knowledge of networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs)
  • Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec, Milestone, Avigilon, Ocularis) is a plus
  • Education: Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience
Thought Leadership & Organizational Influence:
  • Constructive influencer who professionally challenges assumptions, both with customers and internally, and guides direction to strengthen customer and organizational outcomes
  • Highly autonomous operator comfortable with ambiguity who still remains deeply collaborative and aligned to team outcomes
  • Internal strategic partner with a proven record of establishing productive cross-functional relationships that streamline collaboration and eliminate organizational silos
  • Thought leader guided by strong ethics, grounded in humility, committed to accountability, and resilient for the duration of challenging circumstances
Benefits That Benefit You
  • Competitive salary and 401(k) with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, and Vision plans
  • Fitness programs
  • Emotional and mental wellness support
  • Learning & development programs
  • And yes-we have snacks in our offices


Benefits listed herein may vary depending on the nature of your employment and the location where you work


What Axon employees say

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