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Genetec Remote Jobs in Ohio (NOW HIRING)

Genetec Remote information

What is a Genetec Remote?

A Genetec Remote job refers to a position with Genetec, a global provider of security and public safety solutions, that allows employees to work from locations outside of the company's physical offices. These roles can include positions in software development, technical support, sales, customer service, and more. Remote jobs at Genetec offer flexibility, the ability to collaborate virtually with teams around the world, and often require a reliable internet connection and strong communication skills. Working remotely for Genetec enables employees to support the company's mission while maintaining work-life balance.

What are the key skills and qualifications needed to thrive as a Genetec Remote support specialist?

To thrive as a Genetec Remote Support Specialist, you typically need strong knowledge of IT networking, security systems, and experience with Genetec software platforms, supported by relevant technical certifications or degrees. Familiarity with remote troubleshooting tools, ticketing systems, and security management software such as Genetec Security Center is essential. Excellent problem-solving abilities, customer service orientation, and clear communication are crucial soft skills for this role. These competencies ensure efficient remote resolution of technical issues, high customer satisfaction, and secure, reliable system performance.

What are some common challenges faced when working remotely as a Genetec support specialist, and how can they be addressed?

Remote Genetec support specialists often face challenges such as troubleshooting complex security system issues without physical access to the site and communicating effectively with on-site staff. Overcoming these challenges involves leveraging robust remote diagnostic tools, maintaining clear and detailed communication, and staying up-to-date with Genetec software updates and documentation. Building strong relationships with both clients and internal technical teams can further facilitate smoother problem-solving and knowledge sharing.

What is the difference between Genetec Remote vs Genetec Security Analyst?

AspectGenetec RemoteGenetec Security Analyst
Required CredentialsIT certifications, security or networking backgroundSecurity certifications, knowledge of security systems
Work EnvironmentRemote, flexible hours, tech-focusedOn-site or hybrid, security operations centers
Industry UsageTechnology, security, surveillanceSecurity, law enforcement, corporate security

Both roles involve security technology but differ mainly in work setting and specific focus. Genetec Remote typically refers to remote technical support or system management, while Genetec Security Analyst often involves on-site security monitoring and analysis. Understanding these differences helps candidates target their job search effectively.

What are the most commonly searched types of Genetec jobs in Ohio?

The most popular types of Genetec jobs in Ohio are:

What cities in Ohio are hiring for Genetec Remote jobs?

Cities in Ohio with the most Genetec Remote job openings:

Security Operations Engineer

Quality Technology Services, LLC

New Albany, OH • On-site, Remote

$89K - $136K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

The Security Operations Engineer II is responsible for leading day-to-day operations of the physical security systems and applications. In this role, the Security Operations Engineer will provide organizational expertise in usage of security equipment, train and monitor utilization and support physical sites as required.

RESPONSIBILITIES, other duties may be assigned

  • Maintain positive relationships and communication with staff and executive level management
  • Excellent analytical and troubleshooting skills as well as excellent organization, multi-tasking, prioritizing, and teamwork skills
  • Translate business requirements into functional and technical specifications
  • Accurately estimate the work effort associated with all technical deliverables
  • Identify alternative solutions at both the component and architectural level
  • Coordinate and manage day to day support activities with personnel from different groups with minimal supervision
  • Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors
  • Participate in on-call duty; to include providing off-hour emergency support as necessary
  • Review and assist with construction and installation of remote systems and expansion of existing systems
  • Lead maintenance and modification of applications and security systems to facilitate more efficient operation
  • Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design

BASIC QUALIFICATIONS

  • Minimum of three years' experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems
  • Minimum of three years' experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems
  • Minimum of three years' experience designing CCTV, Access Control system integration and operation
  • US Citizenship for this position is required by law due to federal customer contracts

PREFERRED QUALIFICATIONS

  • Hands on knowledge of Prowatch, Lenel, & Genetec systems

KNOWLEDGE, SKILLS AND ABILITIES

  • Work quickly and independently in high stress situation or environment
  • Some travel to other site required
  • Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications

TOTAL REWARDS
This role is also eligible for a competitive benets package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benets.
This position is Bonus eligible.

In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.


The estimated pay range for this role, if based in Colorado, is:


$89,405.46 - 136,724.79

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benets package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; exible spending savings account; paid holidays; paid time off; employee assistance program; and other company benets.


We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.