2

Genetec Remote Jobs in Phoenix, AZ (NOW HIRING)

Genetec Remote information

What is a Genetec Remote?

A Genetec Remote job refers to a position with Genetec, a global provider of security and public safety solutions, that allows employees to work from locations outside of the company's physical offices. These roles can include positions in software development, technical support, sales, customer service, and more. Remote jobs at Genetec offer flexibility, the ability to collaborate virtually with teams around the world, and often require a reliable internet connection and strong communication skills. Working remotely for Genetec enables employees to support the company's mission while maintaining work-life balance.

What are the key skills and qualifications needed to thrive as a Genetec Remote support specialist?

To thrive as a Genetec Remote Support Specialist, you typically need strong knowledge of IT networking, security systems, and experience with Genetec software platforms, supported by relevant technical certifications or degrees. Familiarity with remote troubleshooting tools, ticketing systems, and security management software such as Genetec Security Center is essential. Excellent problem-solving abilities, customer service orientation, and clear communication are crucial soft skills for this role. These competencies ensure efficient remote resolution of technical issues, high customer satisfaction, and secure, reliable system performance.

What are some common challenges faced when working remotely as a Genetec support specialist, and how can they be addressed?

Remote Genetec support specialists often face challenges such as troubleshooting complex security system issues without physical access to the site and communicating effectively with on-site staff. Overcoming these challenges involves leveraging robust remote diagnostic tools, maintaining clear and detailed communication, and staying up-to-date with Genetec software updates and documentation. Building strong relationships with both clients and internal technical teams can further facilitate smoother problem-solving and knowledge sharing.

What is the difference between Genetec Remote vs Genetec Security Analyst?

AspectGenetec RemoteGenetec Security Analyst
Required CredentialsIT certifications, security or networking backgroundSecurity certifications, knowledge of security systems
Work EnvironmentRemote, flexible hours, tech-focusedOn-site or hybrid, security operations centers
Industry UsageTechnology, security, surveillanceSecurity, law enforcement, corporate security

Both roles involve security technology but differ mainly in work setting and specific focus. Genetec Remote typically refers to remote technical support or system management, while Genetec Security Analyst often involves on-site security monitoring and analysis. Understanding these differences helps candidates target their job search effectively.

What job categories do people searching Genetec Remote jobs in Phoenix, AZ look for?

The top searched job categories for Genetec Remote jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Genetec Remote jobs?

Cities near Phoenix, AZ with the most Genetec Remote job openings:

Infographic showing various Genetec Remote job openings in Phoenix, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Security Systems Designer - 100% Remote

IES Communications

Tempe, AZ • Remote

$100K/yr

Full-time

Re-posted 26 days ago


IES Communications rating

6.7

Company rating: 6.7 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

62nd of 80 rated construction


Job description

100% Remote
The Security Designer will be part of our national IES Design Branch and will be highly skilled in designing advanced professional CCTV, access control, and intrusion detection solutions, as well as other security systems, in the commercial security integration industry. The role involves providing consulting and design services for technology-enhanced spaces. The designer will actively participate in the design process for multiple projects simultaneously, ensuring efficiency, accuracy, and the delivery of top-quality work to our clients.
Job Duties and Responsibilities:
  1. Contribute as a key member of the project design team, bringing a significant level of expertise in Security systems and related design elements, with a forward-thinking perspective
  2. Engage in design meetings with our clients to determine project goals and requirements
  3. Develop Security systems recommendations
  4. Work collaboratively with the CAD/BIM Staff to develop high-quality Security infrastructure construction drawings, details, and systems drawings
  5. Review submittals of shop drawings, coordinating with architects, contractors, engineers, and other consultants
  6. The Security Designer will be responsible for reviewing intake forms or site surveys, designing customer solutions based on requirements, and producing documentation suitable for system installation, and control system programming scopes.
  7. The Security Designer must be able to produce advanced Security designs including system line diagrams, for CCTV, access control and intrusion systems.
  8. The Security Designer must have the ability to read architectural, mechanical, and electrical (MEP) drawing sets.
  9. The Security Designer must have experience designing with the latest Security products including but not limited to Avigilon, Bosch, Genetec, Honeywell, etc.
    1. Contribute as a key member of the project design team, bringing a significant level of expertise in Security systems and related design elements, with a forward-thinking perspective
    2. Engage in design meetings with our clients to determine project goals and requirements
    3. Develop Security systems recommendations
    4. Work collaboratively with the CAD/BIM Staff to develop high-quality Security infrastructure construction drawings, details, and systems drawings
    5. Review submittals of shop drawings, coordinating with architects, contractors, engineers, and other consultants
    6. The Security Designer will be responsible for reviewing intake forms or site surveys, designing customer solutions based on requirements, and producing documentation suitable for system installation, and control system programming scopes.
    7. The Security Designer must be able to produce advanced Security designs including system line diagrams, for CCTV, access control, and intrusion systems.
    8. The Security Designer must have the ability to read architectural, mechanical, and electrical (MEP) drawing sets.
    9. The Security Designer must have experience designing with the latest Security products including but not limited to Avigilon, Bosch, Genetec, Honeywell, etc
    10. The Security Designer will create system integration documents, including Basis of Designs and CSI Specifications.
    11. The Security Designer will communicate and coordinate technical design solutions with clients, installation teams, and vendors.
    12. The Security Designer will provide operational team staff with high-end technical support on both a pre- and post-design efforts.
    13. The Security Designer will contribute to the design review and code review as required.
    14. The Security Designer will develop and maintain knowledge of current, and new technologies that the company offers
    15. Ensure that all work is completed on-time, in-budget, and consistently within IES's high standards of quality
    16. The Security Designer will act as a liaison and meet with sales, project management, and operations when the project is handed over for installation. They will also ensure that the sales price aligns with the actual installation costs.

    Other responsibilities as assigned.

Min
USD $100,000.00/Yr.
Max
USD $125,000.00/Yr.
Qualifications
Physical and Mental Requirements:
  • The Security Designer must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvement(s).
  • Must promote the Company culture and mission to all employees, vendors, clients, and business partners.
  • Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s).
  • Must have proven high skill-level to interpret blueprints, and other project documents, including but not limited to, specifications, reporting, and quality requirements.
  • Must able to travel within branch territory and/or regional territory as needed.
  • Regular attendance is mandatory

Qualifications
  • Minimum of five years of experience in the design and implementation of Security systems; experience with an independent consulting firm is a strong plus
  • Extensive knowledge in the design of Security systems, including but not limited to: surveillance and CCTV; access control and various credential technology; intrusion detection
  • Intimate knowledge of Security architectural requirements including but not limited to: sightline studies; structural support requirements; cabling pathways; architectural integration of Security equipment
  • General knowledge of Information Technology (IT) services and digital media delivery technologies, network hardware, infrastructure and system architecture
  • Excellent attention to detail and outstanding communication skills, both oral and written
  • Values that include integrity, accountability, and a willingness to have fun
  • Works equally well as an individual contributor or team member
  • Maintains a professional and positive attitude in a fast-paced and occasionally high-pressure environment
  • Ability to assist with business development activities is preferred but required
  • Proficiency in Microsoft Office and BlueBeam

Pluses: Revit experience and additional industry-related certifications.
Career Path:
  • Design Lead, Design Project Manager, and Design Branch Manager

Education, Certification, License, and Skill Requirements:
• Must have at least a High School diploma or GED equivalency; Bachelor's Degree preferred.
• RCDD, or other low-voltage design credentials are strongly preferred.
• Low Voltage design industry experience required.
• Must be able to manage multiple scopes
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must have a minimum of five (5) years of low-voltage Design experience.
• Must have a minimum of five (5) years of experience in low voltage contracting or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel, and MS Project).
• Familiarity with AutoCAD and Revit is strongly preferred.
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have proven ability to design, and develop a written and graphic representation of the company's proposed solutions utilizing the software resources provided by the Company.
Minimum Years of Experience
6+
License Required
No
Minimum Education
High School
Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply
EEO Statement
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement
View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
IES Participates in E-Verify
E-Verify Information
English/Spanish
Right to Work
English
Spanish
Workplace Type
Remote

What IES Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom