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Remote Avigilon Jobs (NOW HIRING)

Axon

Senior Sales Engineer, Enterprise

Dallas, TX · Remote

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Axon

Senior Sales Engineer II, Enterprise

San Francisco, CA · Remote

$65 - $84/hr

Location- Remote Reports to the Sr. Director, Engineering- Enterprise Travel is 50% Your Impact ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Axon

Senior Sales Engineer, Enterprise

Los Angeles, CA · Remote

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Axon

Senior Sales Engineer, Enterprise

Seattle, WA · Remote

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Axon

Senior Sales Engineer, Enterprise

Denver, CO · Remote

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Axon

Senior Sales Engineer II, Enterprise

Scottsdale, AZ · Remote

$55.75 - $71.75/hr

Location- Remote Reports to the Sr. Director, Engineering- Enterprise Travel is 50% Your Impact ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

Axon

Senior Sales Engineer II, Enterprise

Seattle, WA · Remote

$63 - $81/hr

Location- Remote- Desire is in the western United States Reports to the Sr. Director, Engineering ... Genetec, Milestone, Avigilon, Ocularis) is a plus * Education : Bachelor's degree in Engineering ...

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Remote Avigilon information

What are the key skills and qualifications needed to thrive as a Remote Avigilon Security System Specialist, and why are they important?

To thrive as a Remote Avigilon Security System Specialist, you need a solid understanding of networking, video surveillance systems, and security protocols, often supported by relevant IT or security certifications. Proficiency in Avigilon Control Center (ACC) software, IP camera configuration, and remote troubleshooting tools is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for remote coordination and client support. These abilities ensure efficient system management, quick resolution of technical issues, and high client satisfaction in security operations.

How does a Remote Avigilon Specialist typically collaborate with on-site security teams to resolve technical issues?

As a Remote Avigilon Specialist, you will frequently liaise with on-site security teams through video calls, screen sharing, and remote desktop tools to diagnose and resolve technical issues with Avigilon surveillance systems. Effective communication and clear documentation are essential, as you'll need to guide on-site personnel through troubleshooting steps and provide real-time support. Building strong working relationships with local teams helps streamline problem-solving and ensures that security systems remain fully operational. This collaborative approach is key to maintaining high standards of safety and system reliability.

What is the difference between Remote Avigilon vs Remote Security Systems Technician?

AspectRemote AvigilonRemote Security Systems Technician
CertificationsAvigilon certifications, security system credentialsSecurity certifications, manufacturer-specific training
Work EnvironmentRemote monitoring, software configuration, system managementRemote troubleshooting, installation support, system maintenance
Industry UsageSecurity technology providers, surveillance companiesSecurity service providers, alarm companies

Remote Avigilon roles focus on managing Avigilon security systems remotely, including software setup and system monitoring. Remote Security Systems Technicians handle troubleshooting and support for various security systems, often including Avigilon products. While both roles require security credentials and technical knowledge, Remote Avigilon positions are more specialized in Avigilon technology, whereas Remote Security Systems Technicians have broader system support responsibilities.

What does a Remote Avigilon specialist do?

A Remote Avigilon specialist is responsible for managing, monitoring, and supporting Avigilon security systems such as surveillance cameras and access control solutions from a remote location. They assist with the setup, configuration, and troubleshooting of Avigilon products, often providing technical support to clients or organizations that use these security technologies. Their work ensures that video surveillance and security systems are running efficiently and securely, and they may also analyze system data or help with software updates remotely.
More about Remote Avigilon jobs
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What are the most commonly searched types of Avigilon jobs? The most popular types of Avigilon jobs are:
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Remote Avigilon jobs near you
Infographic showing various Remote Avigilon job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Security Systems Engineer - Remote Support

Security Systems Engineer - Remote Support

BCM Controls Corporation

Woburn, MA • On-site, Remote

$45 - $55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Company: BCM Controls / Comfort Systems USA
Location: Woburn, MA
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours; on-call rotation and occasional after-hours support may be required
Pay: $45.00 - 55.00 per hour
Work Location: Inoffice, with remote technical support responsibilities
Job Summary
BCM Controls is seeking a Security Systems Engineer - Remote Support to provide advanced technical support, troubleshooting, configuration, maintenance, and consultation for electronic security systems.
This role supports both customers and internal teams across access control, video surveillance, intrusion detection, intercom, visitor management, and integrated security platforms. The ideal candidate has strong troubleshooting skills, excellent customer service skills, and hands-on experience supporting multiple security manufacturers and software platforms.
Responsibilities
  • Provide remote technical support to customers and field technicians by phone, email, remote desktop, and VPN
  • Diagnose and resolve hardware, software, network, and system integration issues
  • Troubleshoot access control panels, card readers, door hardware, cameras, video servers, intrusion panels, and related devices
  • Perform root cause analysis and document findings, corrective actions, and resolutions
  • Complete system health checks, upgrades, firmware updates, and preventive maintenance reviews
  • Configure users, permissions, schedules, alerts, reports, and system integrations
  • Serve as a trusted technical resource for customers, field technicians, project managers, and internal teams
  • Create detailed service notes, troubleshooting records, and resolution documentation
  • Support system commissioning, maintenance, upgrades, training, and project support as needed
  • Participate in an on-call support rotation and emergency response activities as required

Systems and Technologies Supported
Experience with one or more of the following is strongly preferred:
  • Access Control: C• CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta
  • Video Management Systems: Milestone XProtect, Genetec, Avigilon Control Center, Eagle Eye Networks, ExacqVision
  • Intrusion detection systems
  • Intercom systems
  • Visitor management platforms
  • Cloud-based security platforms
  • Windows Server environments
  • TCP/IP networking
  • VPN and remote access tools

Qualifications
  • 3-5 years of experience supporting electronic security systems
  • Strong knowledge of access control, video surveillance, and intrusion systems
  • Understanding of Windows Server environments and TCP/IP networking
  • Ability to troubleshoot hardware, software, network, and integration issues
  • Strong communication, documentation, and customer service skills
  • Ability to manage multiple priorities and work independently
  • Strong attention to detail and follow-through

Preferred Experience
  • Enterprise security platform experience
  • SQL database knowledge
  • VMware or Hyper-V experience
  • Security manufacturer certifications
  • Cloud-hosted security application support experience
  • Experience supporting field technicians or customers in a service environment

Why Join BCM Controls?
BCM Controls is part of Comfort Systems USA, a leading provider of building technology and mechanical services. We offer a collaborative team environment, steady work, and the opportunity to support complex security systems across a wide range of customer sites.
Benefits
Eligible employees may receive a competitive benefits package, including:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Employee Assistance Program
  • Career development and training opportunities

Equal Opportunity Employer
BCM Controls / Comfort Systems USA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
Apply Today
If you are an experienced security systems professional with strong troubleshooting skills and a customer-focused approach, we encourage you to apply.

Apply