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Genesys Ivr Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

Genesys SME

Boston, MA · On-site

... IVR Skill Based Routing Call Back Queuing Agent Desktop etc Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a ...

Purple Drive Technologies

Genesys Developer

Almond, NY · On-site

$49 - $67/hr

Overview: • 4+ years of hands-on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect • Proven capability in IVR design and end-to-end ...

Techvilla Solutions

Genesys Developer

$57.50 - $78.75/hr

Design, develop, and maintain IVR applications and call routing solutions using Genesys Architect. * Lead and support contact center migrations to Genesys Cloud CX, including configuration ...

New

Donato Technologies, Inc

IVR Chatbot

Newark, NJ · On-site

IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...

Smart Folks Inc.

Genesys Architect

Springfield, MA

Genesys Architect Indicative Skills Genesys Cloud, IVR, routing, and digital channels. Contact center architecture, cloud telephony, and CX analytics. Experience integrating Genesys with CRM and ...

Seven Seven Software

IVR Chatbot Developer

Newark, NJ · On-site

$108K - $126K/yr

Self-Service, API, Conversational Bot Job Requirements Requirements: - Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Advanced understanding of IVR technology and related telecommunications devices, networks, software ...

Seven Seven Software

Developer (Genesys)

Newark, NJ · On-site

$58.75 - $80.50/hr

- Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on ...

Zortech Solutions

Genesys Developer

Charlotte, NC · On-site

Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development ...

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How much do genesys ivr jobs pay per year?

As of Jun 11, 2026, the average yearly pay for genesys ivr in the United States is $129,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,000.00 and $148,500.00 per year, depending on experience, location, and employer.

What is a Genesys IVR job?

A Genesys IVR job involves designing, developing, and maintaining interactive voice response (IVR) systems using Genesys technology. Professionals in this role configure call flows, integrate backend systems, and optimize customer interactions through automation. They work with scripting languages, databases, and APIs to enhance self-service capabilities. Strong troubleshooting skills and experience with voice applications are essential for success in this field.

What are some typical daily responsibilities for a Genesys IVR specialist?

As a Genesys IVR specialist, your day-to-day tasks often include designing, developing, and maintaining IVR call flows using Genesys Composer or related tools. You might collaborate closely with contact center teams, business analysts, and QA engineers to gather requirements, implement changes, and test new functionality. Troubleshooting issues, optimizing call routing, and ensuring system performance and reliability are also key aspects of the role. Regular documentation and clear communication with stakeholders are important to ensure that solutions align with business objectives and regulatory requirements.

What are the key skills and qualifications needed to thrive in the Genesys Ivr position, and why are they important?

To thrive as a Genesys IVR (Interactive Voice Response) specialist, you need a solid understanding of contact center operations, IVR scripting, and voice application development, often backed by experience with Genesys platforms. Familiarity with Genesys Composer, Genesys Voice Platform (GVP), call flow design tools, and relevant certifications like Genesys Certified Professional are highly valued. Strong problem-solving skills, attention to detail, and effective communication abilities help set top candidates apart. These competencies are crucial for designing efficient IVR solutions that meet business needs and ensure seamless customer experiences.

More about Genesys Ivr jobs
What are the most commonly searched types of Genesys Ivr jobs? The most popular types of Genesys Ivr jobs are:
What states have the most Genesys Ivr jobs? States with the most job openings for Genesys Ivr jobs include:
What job categories do people searching Genesys Ivr jobs look for? The top searched job categories for Genesys Ivr jobs are:
Genesys Ivr jobs near you
Infographic showing various Genesys Ivr job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $129,787 per year, or $62.4 per hour.

Genesys SME

Futran Tech Solutions Pvt. Ltd.

Boston, MA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Genesys SME
Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc
Genesys SME
Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc
Genesys SME
Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a technical Genesys skillset but someone that has real world experience within a call center in implementing the tools and features that Genesys Offers IVR Skill Based Routing Call Back Queuing Agent Desktop etc

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