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Game Player Support Remote Jobs (NOW HIRING)

Netflix

Senior Game Producer - Party & Puzzle Games

$170K - $250K/yr

... players telling their own stories for years to come. As a part of Netflix, we strive to hire the ... This role is remote and will require frequent interaction with both Pacific and Eastern European ...

Netflix

Senior Game Producer - Party & Puzzle Games

$170K - $250K/yr

... players telling their own stories for years to come. As a part of Netflix, we strive to hire the ... This role is remote and will require frequent interaction with both Pacific and Eastern European ...

teamLFG

Senior Gameplay Designer (Combat & AI)

$118K - $177K/yr

... about player intention, action game feel, and readability? We are seeking a highly technical ... This is a flexible role that can be remote, with varying pay ranges based on geographic location.

Scopely

... remote basis. At Scopely, we care deeply about what we do and want to inspire play every day ... We are a global team of game lovers who are developing, publishing and innovating the mobile games ...

Netflix

Executive Producer, Party Games

Los Angeles, CA · On-site +1

$133K - $135K/yr

... delivering amazing game experiences to our players. Responsibilities: Executive Production ... Remote OK. Generally, our compensation structure consists solely of an annual salary; we do not ...

Netflix

Executive Producer, Party Games

Los Gatos, CA · On-site +1

$144K - $146K/yr

... delivering amazing game experiences to our players. Responsibilities: Executive Production ... Remote OK. Generally, our compensation structure consists solely of an annual salary; we do not ...

Jobgether

Join a fully remote game development team creating engaging third-person gameplay experiences ... Your creativity and technical expertise will directly influence player engagement by delivering ...

Onebrief, Inc

Game Play Engineer, Battle Road

$150K - $185K/yr

... and supporting live service games * Familiarity with popular game engines (Godot, Unity, Unreal) * Experience optimizing performance of systems * A mindset focused on player experience at massive ...

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How much do game player support remote jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for game player support remote in the United States is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.88 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a remote Game Player Support specialist?

As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.

What are the key skills and qualifications needed to thrive in the Game Player Support Remote position, and why are they important?

To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.

What is a Game Player Support Remote job?

A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.

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Game Player Support Remote jobs near you
Senior Game Producer - Party & Puzzle Games

Senior Game Producer - Party & Puzzle Games

Netflix

Remote

$170K - $250K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 5 days ago

Netflix rating

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

58th of 67 rated media

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
Netflix is looking for a versatile Senior Game Producer, Party and Puzzle Games, to join our dynamic Games Production team and contribute to our goal of bringing best-in-class games to our members. We're a team with big ambitions and an obsession to deliver memorable game moments that leave players telling their own stories for years to come. As a part of Netflix, we strive to hire the best and value integrity, excellence, respect, inclusion, and collaboration.
As a Senior Producer for Party and Puzzle Games, you will be at the forefront of our game development process, driving excellence in game quality, timelines, and risk management. You will lead major initiative titles and franchises, ensuring game excellence and strategic alignment with our portfolio objectives. Your role will involve mentoring and managing a team, fostering a culture of continuous improvement and collaboration.
This role is remote and will require frequent interaction with both Pacific and Eastern European time zones. Some travel will be required quarterly to either Los Angeles or Los Gatos.
Key Responsibilities:
  • Game Leadership: Produce a complex title from inception to live. Be the single source of truth for game information.
  • Excellence in Game Production: Have a proven track record as an excellent game producer with a focus on game readiness, quality, predictability, impact, and performance.
  • Roadmap and Schedule Creation: Develop and drive full lifecycle project roadmaps, schedules, and quality standards, ensuring alignment with broader portfolio and quality goals.
  • Cross-Functional Partnership: Collaborate with our operations teams to own partnerships with cross-functional teams, excelling in relationship management and delivery.
  • Strategic Focus: Demonstrate a strong understanding of portfolio objectives and the ability to align project efforts with strategic goals.

Qualifications:
  • 7+ years of experience in Video Game Production, preferably in both Publishing and Development, shipping multiple products from ideation to live operation on various platforms.
  • Strong understanding of game development - Design, Programming, Art, Audio, Localization, QA, Release Management.
  • Able to manage multiple projects, prioritize tasks, utilize analytical skills for continuous improvement.
  • Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
  • Experience in presenting to and communicating effectively with stakeholders and partners at all levels.
  • Proven leadership skills, able to influence teams without direct authority, while fostering a positive team environment and relationships.
  • Expertise in managing project budgets - forecasting, tracking, reporting
  • Can make cost-effective decisions while maintaining high bar for game quality
  • Up-to-date on industry trends, player preferences, and the competitive landscape.
  • Passionate about gaming across various genres/platforms, with a focus on party, puzzle, tabletop, card games.
  • Highly-adaptable to fast-paced, dynamic environments
  • Open to receiving and giving feedback
  • Sensitive to cultural differences - able to work effectively with diverse teams and audiences.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000.00 - $250,000.00. This compensation range will vary based on location.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Job is open for no less than 7 days and will be removed when the position is filled.

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About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

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