Charleston, SC · On-site +1
$116K - $117K/yr
... player support, community management, and datasets. About This Opportunity This is a talent pool ... Oversee game development pipelines, from pre-production to launch. * Work closely with design, art ...
Charleston, SC · On-site +1
$116K - $117K/yr
... player support, community management, and datasets. About This Opportunity This is a talent pool ... Oversee game development pipelines, from pre-production to launch. * Work closely with design, art ...
El Segundo, CA · Remote
$70K - $83K/yr
... games to western players using a player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're ...
Quick apply
El Segundo, CA · Remote
$70K - $83K/yr
... games to western players using a player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're ...
Jersey City, NJ · On-site +1
Remote Duration: 12 months Required: * Proficiency in Swift: Strong programming skills in Swift ... player progression. * Desktop Platforms: Experience developing games for macOS, with a deep ...
Jersey City, NJ · On-site +1
Remote Duration: 12 months Required: * Proficiency in Swift: Strong programming skills in Swift ... player progression. * Desktop Platforms: Experience developing games for macOS, with a deep ...
$50K - $55K/yr
A team player who's able to learn new platforms quickly and is patient and adaptable in a fast ... Customer Support Team Member is $50,000 - 55,000 and will be eligible for equity and an annual ...
$50K - $55K/yr
A team player who's able to learn new platforms quickly and is patient and adaptable in a fast ... Customer Support Team Member is $50,000 - 55,000 and will be eligible for equity and an annual ...
$17.50 - $22.25/hr
Customer Support Team Member Bilt is the membership for where you live. What started as a way to ... A team player who's able to learn new platforms quickly and is patient and adaptable in a fast ...
$17.50 - $22.25/hr
Customer Support Team Member Bilt is the membership for where you live. What started as a way to ... A team player who's able to learn new platforms quickly and is patient and adaptable in a fast ...
... how players interact with their favorite games, growing into a global team of over 12,000 ... Manage, set goals, and lead teams of specialists of varied sizes, both locally and remote.
... how players interact with their favorite games, growing into a global team of over 12,000 ... Manage, set goals, and lead teams of specialists of varied sizes, both locally and remote.
$17.50 - $22.25/hr
Customer Service Representative Due to COVID-19, we are currently offering temporary remote ... Player support communicates with players and solves their problems, such as lost accounts or ...
$17.50 - $22.25/hr
Customer Service Representative Due to COVID-19, we are currently offering temporary remote ... Player support communicates with players and solves their problems, such as lost accounts or ...
Los Angeles, CA · On-site +1
... players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, ... The role is ideally based in Los Angeles but we support remote work. You will join a talented and ...
Los Angeles, CA · On-site +1
... players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, ... The role is ideally based in Los Angeles but we support remote work. You will join a talented and ...
Players use DreamForge to create, play, and share story games inspired by themselves and their ... Flexible location (fully remote)
Quick apply
Players use DreamForge to create, play, and share story games inspired by themselves and their ... Flexible location (fully remote)
$158K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
$158K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
$154K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
$154K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
El Segundo, CA · Remote
$75K - $95K/yr
... player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're committed to more than our games!
Quick apply
El Segundo, CA · Remote
$75K - $95K/yr
... player-first approach. We achieve that goal by applying our team's outstanding free-to-play expertise and live game support to every decision, every day. But we're committed to more than our games!
$123K - $125K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
$123K - $125K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
$18.50 - $24.75/hr
About the job Administrative Assistant - Online Support (Remote) The Administrative Assistant will ... Must be a team player * Ability to work independently * Must be able to manage multiple priorities
$18.50 - $24.75/hr
About the job Administrative Assistant - Online Support (Remote) The Administrative Assistant will ... Must be a team player * Ability to work independently * Must be able to manage multiple priorities
$126K - $129K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
$126K - $129K/yr
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
This hybrid position blends onsite work in Santa Monica, CA with remote flexibility ... Experience joining research findings with analytics approaches to join out-of-game player ...
This hybrid position blends onsite work in Santa Monica, CA with remote flexibility ... Experience joining research findings with analytics approaches to join out-of-game player ...
El Segundo, CA · On-site +1
$248K - $259K/yr
... with partners (remote config, segmentation, in-game storefronts, experimentation, LiveOps CMS ... Coordinate Design, Engineering/QA, Analytics, UA/CRM, Creative, and Community & Player Support so ...
El Segundo, CA · On-site +1
$248K - $259K/yr
... with partners (remote config, segmentation, in-game storefronts, experimentation, LiveOps CMS ... Coordinate Design, Engineering/QA, Analytics, UA/CRM, Creative, and Community & Player Support so ...
Remote Gaming Support Agent Japanese/English As a Remote Gaming Support Agent located in Japan ... game studio. You'll help players with account and technical issues and resolve purchase- and ...
Remote Gaming Support Agent Japanese/English As a Remote Gaming Support Agent located in Japan ... game studio. You'll help players with account and technical issues and resolve purchase- and ...
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
... of player engagement, driving our business and industry forward. Our teams plan, prepare, and ... With a remote team of product experts, we're tapping into American talent to drive the next ...
$12.74 - $14.07
3% of jobs
$14.07 - $15.41
12% of jobs
$15.41 - $16.74
8% of jobs
$16.86 is the 25th percentile. Wages below this are outliers.
$16.74 - $18.07
20% of jobs
The median wage is $18.69 / hr.
$18.07 - $19.41
15% of jobs
$19.41 - $20.74
12% of jobs
$21.52 is the 75th percentile. Wages above this are outliers.
$20.74 - $22.07
9% of jobs
$22.07 - $23.40
4% of jobs
$23.40 - $24.74
5% of jobs
$24.74 - $26.07
6% of jobs
$26.07 - $27.40
5% of jobs
$12
$19
$27
As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.
To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.
A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.
$116K - $117K/yr
Contractor
Posted 28 days ago
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
About This Opportunity
This is a talent pool for experienced Video Game Producers who may be considered for future opportunities within our co-development projects. This is not an active job opening, but rather a repository for prospective candidates as we anticipate hiring needs based on upcoming projects. If you're interested in being considered for future producer roles, we encourage you to submit your application to stay connected.
How We Keep You Engaged
We maintain strong relationships with our talent pool by providing regular updates, industry insights, and information on upcoming opportunities. We will check in to confirm your availability and interest.
Our hiring teams carefully vet and select top candidates who best meet project needs, ensuring that you are matched with the right opportunity when it becomes available.
Next Steps
If you are passionate about contributing to cutting-edge projects and want to be considered for future co-development opportunities, we encourage you to apply to this listing. While there may not be an immediate opening, your application ensures that you will be part of our ongoing talent review for upcoming roles.
Key Responsibilities
Requirements
Experience:
Note: Specific requirements may vary depending on project needs.
