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Game Player Support Remote Jobs in Chicago, IL (NOW HIRING)

DVSport

Replay Technical Support Specialist

Chicago, IL · Remote

$45K - $65K/yr

... players are studying on the sideline during a game, how teams prepare for an opponent using video ... Responsibilities will include replay operations at assigned conferences, on-site and remote phone ...

Varsity Tutors

Video Game Design Tutor

Naperville, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Chicago, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Highland Park, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Buffalo Grove, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Oak Lawn, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Des Plaines, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Schaumburg, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Lake Forest, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Skokie, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Evanston, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Wheaton, IL · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Wand

Creative Strategist, Paid Media

Chicago, IL · Remote

$80K - $140K/yr

A team that cares deeply about games and player experience. * Competitive compensation. * Fully remote work. Join us in creating the ultimate PC gaming companion. Wand is an equal opportunity ...

Wand

Product Data Analyst

Chicago, IL · Remote

$145K - $175K/yr

Through game customization and guidance, we build tools that helps players have more fun in their ... Experience building metrics frameworks or KPI hierarchies from scratch How we work Fully remote ...

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Game Player Support Remote information

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How much do game player support remote jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for game player support remote in Chicago, IL is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.55 per hour, depending on experience, location, and employer.

What is a game player support remote?

A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.

What does a game player support remote do?

As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.

What are the key skills and qualifications needed to thrive in game player support remote?

To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.

What are the most commonly searched types of Game Player Support jobs in Chicago, IL?

The most popular types of Game Player Support jobs in Chicago, IL are:

What are popular job titles related to Game Player Support Remote jobs in Chicago, IL?

For Game Player Support Remote jobs in Chicago, IL, the most frequently searched job titles are:

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The top searched job categories for Game Player Support Remote jobs in Chicago, IL are:

Game Player Support Remote jobs near you
Infographic showing various Game Player Support Remote job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Nights. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $42,508 per year, or $20.4 per hour.

Replay Technical Support Specialist - Chicago, IL

DVSport, Inc.

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

at DVSport | Chicago, IL / Remote
Ever wonder what officials watch so they can efficiently confirm or overturn a play, what players are studying on the sideline during a game, how teams prepare for an opponent using video, what gives sports broadcasters the ability to analyze a play quickly during a broadcast, what gives coaches a in-game edge when challenging officiating calls....it's all thanks to DVSport's cutting-edge software and broadcast quality technology.
Based in Pittsburgh, PA since 2002, DVSport is an industry leading sports technology company specializing in Instant Replay and digital video acquisition, analysis, and play-back software. Our products and technology are utilized by some of the top professionals in sports throughout the country.
Have interest in Joining DVSport:
  • An industry leader in instant replay
  • A technology innovator for the past 25 years
  • Recognized market leader for replay throughout the collegiate and professional markets
  • Sport specific opportunities - football, basketball, baseball, field hockey, ice hockey, soccer, softball, track and field, volleyball, wresting
  • An Emmy award-winning company

Your Role on this team:
The Replay Technical Support Specialist is responsible for supporting, integrating and maintaining our replay solutions product line. Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software and hardware development needs, and participating in various replay meetings, clinics, and industry events. This position will report directly to a Regional Account Manager and indirectly to the National Director of Account Management.  

What We Look For:
  • Seeking Candidates with Technical Hardware and Support Experience in the following areas:
    • Integrated Computer software and hardware solutions, coaching or team setting a plus
    • Servers, capture/playback video equipment, and analogue or digital audio equipment
    • Experience shooting and editing video; multiple video formats (720p, 1080p, or 4K) and higher frame rate video formats (60 fps or higher)
    • Video transport over HD-SDI or fiber
    • Networking protocols, managed switches, and fiber transport & SFPs
  • Bachelor's degree
  • Eagerness to travel - this position requires travel to visit customers, go to games, play the replay tech role at post-season tournaments and events, and support deployed systems.
  • Availability - while regular travel is expected, during the busy seasons this could be extensive
  • Flexibility - The position has an evening and weekend work schedule with offsetting time off during the week
  • Collaboration/team player with the ability to lead
  • Possess a high level of independent judgment within established procedures
  • Ability to create strong business relationships with all replay client participants
  • Demonstrate a tremendous work ethic while maintaining a positive and upbeat attitude
  • A proven commitment to safety measures and practices
  • Strong planning and organizational skills
  • Willingness to learn and seize the opportunity

Why work at DVSport?
  • Real exposure to the world of sports technology and developing leading tech for the industry.
  • Working alongside industry experts and professionals who move the company and the innovation forward.
  • Great opportunities to travel to and work at awesome events in a variety of sports
  • A very competitive compensation package (including a car allowance)
  • Exceptional benefits package that includes Medical, Dental, and Vision
  • 401K with matching company contributions.
  • Paid holidays including a paid community volunteer day
  • Generous Paid Time Off
  • Cutting edge technology to accomplish your job
  • Company branded gear

Job Specifics
  • Job Type: Full-time
  • Education: Associate/Bachelors (Preferred)
  • Location: This is a Work from Home role that requires residency in the Chicago metro area, and requires travel.  Candidates not based in the Chicago area would be required to relocate within 30 days of employment.

Benefits:
  • 401(k)
  • Dental insurance
  • Medical insurance
  • Vision insurance
  • Paid time off

Schedule:
  • Weekend and Evening availability required

Apply