Director Game Player Support Jobs (NOW HIRING)

Directors of Production lead teams, initiatives and products from conception through launch and operation inside of the gaming space. They create and align teams to product vision, have a deep understanding of player needs, competitors and market conditions, and are able to balance scope, quality and time to predictably deliver at a high quality bar for players.

VALORANT is Riot's take on a character-based tactical shooter (for more info on VALORANT click here!). As a Director, Game Production on the VALORANT team you are responsible for helping Riot deliver first in class experiences to our players. You will keep the players' experience in mind as you track progress, deliver content/features, and organize priorities and goals. You will partner across disciplines to provide genre-defining experiences to our players. 

• Creates, evangelizes and drives a multi-year, multi-team operational vision for initiatives and large development teams
• Partners with Product Management to manage the portfolio of strategic opportunities for their area, re-allocating resources and shifting organizational priorities to maximize strategic value of plans
• Partners with cross-discipline leadership to define expected outcomes for full product or large organization initiatives
• Leverages structured frameworks to ensure consistent communication, decision making, and prioritization around planned initiatives
• Builds reaction / maintenance plans for live / launched initiative outcomes and owns decision making for those plans
• Directs planning, estimation and execution of development processes across a large organization or business unit
• Oversees the delivery of global software projects utilizing both internal and external distributed development teams
• Ensures that initiatives under their watch can be tested early and iterated on prior to final release in order to maximize value and minimize wasted effort
• Actively advances Riot's understanding of sustainable development, building sustainability and continuous improvement into products and orgs
• Creates alignment between their area, stakeholders and partner organizations working towards both common and divergent goals
• Builds and maintains a positive working environment for their teams that promotes a sustainable work-life balance, collaboration and healthy conflict resolution

• 10+ years experience in software/game development 
• 6+ years in a production leadership position on a live service game
• 5+ years direct people management experience, including experience managing people managers
• 2+ years experience leading teams through metagame feature development (planning, execution, delivery, post-release support)

• Deep passion for, and understanding of, competitive online games and their player communities
• Familiarity with online shooters, especially VALORANT or tactical shooters
• Experience developing across multiple platforms, including PC, console, or mobile.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! 

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.