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Game Player Support Remote Jobs in Michigan (NOW HIRING)

RCX Sports

Game Day Representative

Ann Arbor, MI · On-site +1

$18 - $25/hr

Support sport-specific game day operations including set-up and break down of league booths and ... coaches, players, parents/guardians, and officials * Establish relationships with coaches and ...

New

Varsity Tutors

Video Game Design Tutor

Kalamazoo, MI · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Ann Arbor, MI · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Varsity Tutors

Video Game Design Tutor

Detroit, MI · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Ability to explain game loop architecture, player psychology, balancing mechanics, and iterative ...

Gambyt

Delivery Leader

Ann Arbor, MI · Remote

Remote (US Only) - Eastern Time Zone ABOUT US Gambyt's mission is to make real-money gaming ... To help strengthen connections across our team, we provide resources to support employee engagement ...

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Game Player Support Remote information

See Michigan salary details

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How much do game player support remote jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for game player support remote in Michigan is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.09 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a remote Game Player Support specialist?

As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.

What are the key skills and qualifications needed to thrive in the Game Player Support Remote position, and why are they important?

To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.

What is a Game Player Support Remote job?

A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.

What are the most commonly searched types of Game Player Support jobs in Michigan? The most popular types of Game Player Support jobs in Michigan are:
What are popular job titles related to Game Player Support Remote jobs in Michigan? For Game Player Support Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Game Player Support Remote jobs in Michigan look for? The top searched job categories for Game Player Support Remote jobs in Michigan are:
Game Player Support Remote jobs near you

Game Day Representative

RCX Sports

Ann Arbor, MI • On-site, Remote

$18 - $25/hr

Temporary

Posted 5 days ago

New

Job description

We are RCX Sports, the leader in youth sports experiences and events. While diverse in our offerings, we are the official licensee and operating partner of NFL FLAG, Jr. NBA Leagues, NHL Street Hockey, MLS GO, and MLB Pitch Hit and Run. At RCX Sports we are committed to improving the accessibility and inclusivity of sports by enhancing the youth sports experience and creating opportunities for all athletes to play. By partnering with premier sports brands, professional leagues and businesses, RCX works to equip local youth sports leagues with the resources, training and tools they need in order to thrive.
What you'll do
  • Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues
  • Support sport-specific game day operations including set-up and break down of league booths and fields/courts, and handle game situations involving coaches, players, parents/guardians, and officials
  • Establish relationships with coaches and officials, and fill in as a coach or official as needed
  • Prepare official's scorecards, sell mouth guards, and meet and greet customers at the field
  • Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.)
  • Communicate with supervisor throughout day via phone with internet access
  • Respectfully resolve conflicts and address concerns and questions from customers appropriately
  • Regularly attend coaches' meetings, staff trainings, weekly meetings with supervisor

Qualifications
  • High school diploma or equivalent (preferred)
  • Must be 18 years of age or older
  • Customer service-oriented
  • Problem-solving skills and conflict resolution experience
  • Enthusiastic approach and a passion for youth sports

More about the role
  • Work Schedule: Varies by sport/program and season; typically weekends and/or select weekdays during the duration of each season; schedule will be confirmed during the interview process
  • Compensation: Starting hourly rate: $18/hour. Eligible for an annual increase amount of $1/hour up to $25/hour
  • Opportunity to return for following league season and earn seasonal pay increases with good performance
  • Training provided by RCX Sports, no prior sports industry experience required

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The pay range for this role is:
18 - 25 USD per hour (Remote (Ann Arbor, MI, US))

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