2

Game Player Support Remote Jobs in California (NOW HIRING)

... players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, ... The role is ideally based in Los Angeles but we support remote work. You will join a talented and ...

Director of Product, Live Services

El Segundo, CA · On-site +1

$248K - $259K/yr

... with partners (remote config, segmentation, in-game storefronts, experimentation, LiveOps CMS ... Coordinate Design, Engineering/QA, Analytics, UA/CRM, Creative, and Community & Player Support so ...

Executive Producer, Party Games

Los Gatos, CA · On-site +1

$144K - $146K/yr

... delivering amazing game experiences to our players. Responsibilities: Executive Production ... Remote OK. Generally, our compensation structure consists solely of an annual salary; we do not ...

Executive Producer, Party Games

Los Angeles, CA · On-site +1

$133K - $135K/yr

... delivering amazing game experiences to our players. Responsibilities: Executive Production ... Remote OK. Generally, our compensation structure consists solely of an annual salary; we do not ...

Cocos2d-x Junior Game Developer

San Francisco, CA · Remote

$78K - $102K/yr

Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI ... Create, modify, and troubleshoot game assets and scenes to support a diverse set of training ...

Senior Gameplay Engineer

San Mateo, CA · On-site +1

$108K - $161K/yr

... players in our AAA free-to-play, cross-platform action game. Using C++, Unreal Engine 5, and our in ... The position is for an existing vacancy. #LI-Remote #LI-Onsite #LI-Hybrid

Senior Gameplay Engineer

San Mateo, CA · On-site +1

$108K - $161K/yr

... players in our AAA free-to-play, cross-platform action game. Using C++, Unreal Engine 5, and our in ... The position is for an existing vacancy. #LI-Remote #LI-Onsite #LI-Hybrid

next page

Showing results 1-20

Game Player Support Remote information

See California salary details

$12

$19

$27

How much do game player support remote jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for game player support remote in California is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.59 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a remote Game Player Support specialist?

As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.

What are the key skills and qualifications needed to thrive in the Game Player Support Remote position, and why are they important?

To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.

What is a Game Player Support Remote job?

A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.

What are the most commonly searched types of Game Player Support jobs in California? The most popular types of Game Player Support jobs in California are:
What are popular job titles related to Game Player Support Remote jobs in California? For Game Player Support Remote jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Game Player Support Remote jobs? Cities in California with the most Game Player Support Remote job openings:
Infographic showing various Game Player Support Remote job openings in California as of July 2026, with employment types broken down into 66% Full Time, 22% Part Time, 2% Temporary, and 10% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $40,724 per year, or $19.6 per hour.

Senior Game Recruiter

HoYoverse

Los Angeles, CA • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago


Job description

Company Description

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

Job Description

HoYoverse is looking for a recruiter experienced in the Gaming Industry to support our growing recruitment needs. The role is ideally based in Los Angeles but we support remote work. You will join a talented and high performing recruitment team on a mission to identify and hire the best talents that will help create future exciting game and other interactive entertainment products for HoYoverse. This highly challenging position will require the recruiter to use their skillful talent acquisition abilities along with an engaging personality to effectively support our rapidly growing company.

  • Manage full-cycle recruiting process including demand planning, requisition creation, candidate sourcing, engagement, interviewing, offers and approval

  • Build relationships with key stakeholders and have a very deep understanding of actual business needs for the hire

  • Produce and update job specifications and descriptions, build candidate databases

  • Develop and incorporate an effective recruitment strategy, including tracking metrics, pipeline activity and producing recruiting reports

  • Drive business client relationship and candidate relationship, improve hiring efficiency & diversity, and ensure a positive candidate experience

  • Create offer packages and negotiate candidate offers by partnering with hiring managers and key stakeholders

  • Participate in regional and global recruitment projects and initiatives to drive staffing excellence

  • Keep close to external talent trends and landscape in the gaming industry

  • Serve as a representative of HoYoverse's recruitment efforts and help our brand as an employer to stand out through various internal and external events

Qualifications
  • 3+ years of full-cycle recruiting experience, including knowledge and determination of closing difficult to fill roles as well as attractive passive candidates

  • BA/BS degree with an emphasis in HR or equivalent

  • A can-do, ownership and improvement mindset for the recruitment function

  • Strong hands-on drive but also strategic mentality

  • Deep knowledge and demonstrated success of recruiting various gaming roles within North America, with a focus on and understanding of AAA studios

  • Experienced in small to mid sized companies and helping dynamic organizations scale quickly, and at least 2+ years work experience recruiting for gameplay engineering, production, art/animation or game design

  • Excellent interviewing, networking, interpersonal, decision-making, and communication skills

  • Previous experience with conducting various types of interviews

  • Extensive understanding of HR databases, applicant tracking systems, and candidate management systems

  • Have the courage to push yourself to unknown challenges

  • Strong knowledge of US employment laws and practices

Additional Information

Benefits:

  • Competitive salary
  • 100% employer-paid healthcare premiums for you and your dependents
  • Generous paid time off
  • 401K/ RRSP plan
  • Employer-paid life and disability insurance
  • Team-building activities throughtout the year
  • Flexible working hours

Do We Support Flexible Work?

Yes, as a remote team across North Americe time zones, we embrace flexible working. You may choose to work remotely, in-offices or hybrid, for a more flexible lifestyle that suits you best. Our offices are located in downtown Montreal and downtown Santa Monica, surrounded by great restaurants, entertainment, and cultural venues.  

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Learn more online by clicking here.