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Game Player Support Remote Jobs in California (NOW HIRING)

HoYoverse

Senior Game Recruiter

Los Angeles, CA · On-site +1

... players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, ... The role is ideally based in Los Angeles but we support remote work. You will join a talented and ...

YO AI Labs

Cocos2d-x Junior Game Developer

San Francisco, CA · Remote

$78K - $102K/yr

Remote Job Summary: In this role, you'll apply your expertise to help train next-generation AI ... Create, modify, and troubleshoot game assets and scenes to support a diverse set of training ...

2K

Senior Gameplay Engineer

San Mateo, CA · On-site +1

$108K - $161K/yr

... players in our AAA free-to-play, cross-platform action game. Using C++, Unreal Engine 5, and our in ... The position is for an existing vacancy. #LI-Remote #LI-Onsite #LI-Hybrid

31st Union

Senior Gameplay Engineer

San Mateo, CA · On-site +1

$108K - $161K/yr

... players in our AAA free-to-play, cross-platform action game. Using C++, Unreal Engine 5, and our in ... The position is for an existing vacancy. #LI-Remote #LI-Onsite #LI-Hybrid

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How much do game player support remote jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for game player support remote in California is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.59 per hour, depending on experience, location, and employer.

What is a game player support remote?

A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.

What does a game player support remote do?

As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.

What are the key skills and qualifications needed to thrive in game player support remote?

To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.

What are the most commonly searched types of Game Player Support jobs in California?

The most popular types of Game Player Support jobs in California are:

What are popular job titles related to Game Player Support Remote jobs in California?

For Game Player Support Remote jobs in California, the most frequently searched job titles are:

What job categories do people searching Game Player Support Remote jobs in California look for?

The top searched job categories for Game Player Support Remote jobs in California are:

What cities in California are hiring for Game Player Support Remote jobs?

Cities in California with the most Game Player Support Remote job openings:

Game Player Support Remote jobs near you
Infographic showing various Game Player Support Remote job openings in California as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Nights. Highlights an 25% In-person, and 75% Remote job distribution, with an average salary of $40,724 per year, or $19.6 per hour.

Game Design - (Various Disciplines) - Talent Pool (N Americas)

Side

Los Angeles, CA • On-site, Remote

$167K/yr

Contractor

Posted 14 days ago

Job description

About This Opportunity
Please note, this listing is not for an immediate open position but for our Talent Pool for Co-Development Roles. By applying, you express interest in being considered for future project-based opportunities that align with your skills and experience.
These opportunities are contingent on client needs and project availability. As projects are initiated or client proposals are developed, we will review candidates from this pool and contact those who most closely align with the specific requirements of the co-development opportunity.
How We Keep You Engaged
We maintain strong relationships with our talent pool by providing regular updates, industry insights, and information on upcoming opportunities. We will check in to confirm your availability and interest.
Our hiring teams carefully vet and select top candidates who best meet project needs, ensuring that you are matched with the right opportunity when it becomes available.
Next Steps
If you are passionate about contributing to cutting-edge projects and want to be considered for future co-development opportunities, we encourage you to apply to this listing. While there may not be an immediate opening, your application ensures that you will be part of our ongoing talent review for upcoming roles.
Requirements
  • Design, implement, and iterate on game mechanics, systems, levels, encounters, or narratives, depending on your specialization.
  • Work closely with cross-disciplinary teams, including programmers, artists, and producers, to ensure seamless gameplay integration.
  • Develop and maintain design documentation, prototypes, and iterative improvements based on internal testing and player feedback.
  • Balance and refine gameplay mechanics to achieve engaging and rewarding player experiences.
  • Analyze player behavior, feedback, and data to inform design decisions and enhance engagement.
  • Participate in design reviews, offering and receiving constructive feedback to refine design implementations.
  • Ensure consistency and alignment with the game's creative vision and project objectives.

Qualifications:
    • 3+ years of professional experience in game design (level design, combat design, worldbuilding, narrative design, technical design, or encounter design).
    • Demonstrated contribution to at least one shipped title on PC, console, mobile, or VR/AR.

Technical Skills:
    • Proficiency with game engines such as Unreal Engine or Unity.
    • Familiarity with scripting languages, visual scripting tools, or proprietary game design tools.
    • Strong understanding of player psychology, game mechanics, pacing, and balance.

Collaboration and Communication Skills:
    • Ability to work effectively within a cross-functional team and integrate feedback into iterative design.
    • Strong written and verbal communication skills to convey complex design ideas clearly.

Passion for Game Design:
    • Deep knowledge of game design principles, industry trends, and player expectations.
    • Enthusiasm for problem-solving and pushing the boundaries of interactive experiences.

Preferred Skills
  • Experience working on AAA titles.
  • Knowledge of procedural design, emergent gameplay systems, or AI-driven gameplay mechanics.
  • Background in narrative design, interactive storytelling, or dialogue systems.
  • Experience with multiplayer, live-service, or co-op game design.

Note: Specific requirements may vary depending on project needs.
About the Talent Pool
This is a general game designer application. We encourage all qualified designers to apply regardless of specialization. We regularly review this pool when staffing new or ongoing projects, so even if there isn't an open role now, joining ensures you'll be top of mind when client needs arise.
Please note, this listing is not for an immediate open position but for our Talent Pool for Co-Development Roles. By applying, you are expressing interest in being considered for future project-based opportunities that align with your skills and experience.
Benefits
  • Competitive Salary.
  • Dynamic, multicultural and fun environment.
  • You will be working for the world's leading provider of game services.
  • We empower our people and offer regular progression opportunities to ensure our employees flourish.

About Side
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Experience our side of life. For more information, visit www.side.inc

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