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Game Player Support Remote Jobs in California (NOW HIRING)

Senior Director, Online Services

San Mateo, CA · On-site +1

$227K - $337K/yr

... build amazing games that thrill players everywhere. We pursue growth and innovation in an ... The position is for an existing vacancy. #LI-Remote #LI-Onsite #LI-Hybrid

Use core metrics to develop hypotheses and strategies that support player value while balancing ... Experience working with game engines, preferably Unity. * Strong analytical and investigative ...

... support a high-profile unannounced mobile game project on a remote basis in the US! We are in the ... players. We are a global team of game lovers who are developing, publishing and innovating the ...

Showing results 21-40

Game Player Support Remote information

See California salary details

$12

$19

$27

How much do game player support remote jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for game player support remote in California is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.59 per hour, depending on experience, location, and employer.

What does a game player support remote do?

As a remote Game Player Support specialist, your primary responsibilities include responding to player inquiries through email, chat, or ticketing systems, troubleshooting technical and account issues, and escalating complex problems to higher-level support teams as needed. You’ll also document player interactions, provide feedback to internal teams regarding recurring issues, and stay up-to-date on game updates and company policies. Collaboration with fellow support agents and community managers is common to ensure consistent and high-quality service. Your work helps create a positive gaming experience and builds lasting relationships with players in a dynamic, virtual environment.

What are the key skills and qualifications needed to thrive in game player support remote?

To thrive as a Game Player Support Remote, you need strong customer service abilities, excellent written and verbal communication, and a passion for gaming, typically supported by prior experience in technical support or customer care. Familiarity with ticketing systems, live chat platforms, and knowledge base tools, along with basic troubleshooting for gaming platforms, is often required. Outstanding problem-solving skills, patience, and the ability to work independently in a remote team environment make candidates stand out. These qualities are essential to ensure players receive prompt, accurate, and positive support experiences, fostering customer satisfaction and brand loyalty.

What is a game player support remote?

A Game Player Support Remote job involves assisting players with in-game issues, troubleshooting technical problems, and responding to inquiries via chat, email, or tickets. Support agents help ensure a positive gaming experience by providing solutions, reporting bugs, and enforcing community guidelines. Strong communication skills, knowledge of the game, and customer service experience are often required. Since it's a remote role, agents work from home while staying connected with the support team and players online.

What are the most commonly searched types of Game Player Support jobs in California? The most popular types of Game Player Support jobs in California are:
What cities in California are hiring for Game Player Support Remote jobs? Cities in California with the most Game Player Support Remote job openings:
Infographic showing various Game Player Support Remote job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,724 per year, or $19.6 per hour.

Senior Producer (Game Development)

Digital Eclipse Entertainment Partners

Emeryville, CA • On-site, Remote

$115K - $140K/yr

Full-time

Medical, Dental, PTO

Re-posted 3 hours ago


Job description

Senior Producer (Game Development)Emeryville, California

Salary + benefit package | On-Site 

($115,000 - $140,000)

The Company

Classic video games deserve better. At Digital Eclipse, we treat them with the same care and respect given to other artistic mediums. In its original incarnation in 1994, Digital Eclipse pioneered accurate video game re-releases, emulating vintage arcade games well before "emulation" was a household word. 30 years later, we've been reborn as a new kind of studio - one dedicated to not only restoring gaming's heritage, but to preserving it and keeping it alive and available for future generations.  

We've launched critically acclaimed titles like Mortal Kombat: Legacy Kollection, Mighty Morphin Power Rangers: Rita's Rewind, Teenage Mutant Ninja Turtles: The Cowabunga Collection, and Atari 50: The Anniversary Celebration, while also developing successful original IPs like #IDARB and collaborating with industry leaders such as Capcom and Disney. And we're just getting started.

The Role

As a Senior Producer at Digital Eclipse, you'll play a key leadership role in shaping and shipping some of the studio's most exciting projects. In this role, you'll lead multiple game projects across internal and external teams, balancing priorities while driving schedules, quality, and delivery. You'll partner closely with cross-disciplinary leads and external development teams, provide guidance, and mentorship to producers, and help establish scalable best practices for remote production and co-development workflows.

Reporting to the Head of Production, this role offers an opportunity to make a meaningful impact on how projects run at Digital Eclipse, contributing both hands-on production leadership and thoughtful process improvements that support the studio's creative goals and long-term growth.

What You'll Do

  • Lead multiple game projects concurrently, balancing priorities and guiding them toward successful, high-quality releases.
  • Manage internal teams and collaborate with key external development partners, ensuring alignment with schedules, budgets, and quality standards.
  • Manage producers and cross-functional collaborators, providing guidance on best practices, production workflows, and remote collaboration strategies.
  • Help define and improve scalable production practices for working with external development teams as DE expands its publishing and co-development capabilities.
  • Act as a key production point of contact on high-profile partnerships, contributing to relationships that support the studio's continued growth.
  • Share learnings and production strategies with the broader team, fostering cross-discipline understanding and professional development studio-wide.
  • Collaborate with the Head of Production to contribute to early project planning-including scoping, resource planning, budgeting, and forecasting.
  • Drive the success of projects from pre-production to launch, ensuring strong communication, milestone tracking, and accountability at every phase.
  • Continue developing project management expertise while working with studio management to explore potential opportunities and training programs for SCRUM/Agile certification.

Must Haves

  • 8+ years' experience in a production role in the videogame industry
  • Demonstrated ability to produce project results across multiple departments
  • Excellent communication skills
  • Strong critical thinking  and problem solving skills
  • Strong project management skills
  • Great relationship-building skills
  • Solid knowledge of Jira, Google Docs, and MS Office
  • Ability to commute or relocate to the Emeryville, California area

Bonus Points

  • Passion for video games, especially retro games
  • Contributed extensively to the development for at least two shipped console games
  • Experience with 1st party portals and submission process
  • Detail orientation without forgetting the bigger picture
  • Additional skills outside of production, including art, writing, coding, scripting, etc., that could assist in a game development environment
  • University-level degree

Compensation, Benefits + Perks:

  • Salary range: $115,000 - $140,000.  Salary commensurate with skills, qualifications and experience.
  • Medical and dental benefits
  • 15+ paid holidays + PTO
  • Opportunity to work with a passionate and dedicated team.
  • A friendly office with collaborative and talented colleagues, an arcade, and rooftop deck to enjoy office lunches and BBQs

To Apply

Please submit a resume and cover letter.

EEO Statement

Digital Eclipse is an equal opportunity employer and we are committed to providing a workplace free from harassment and discrimination.  We are committed to equal employment regardless of race, religion or lack thereof, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, medical condition, veteran status, ancestry, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.