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Full Time Senior Technical Support Jobs (NOW HIRING)

Lumenis

Senior Technical Support Engineer

Magna, UT · On-site

$90K - $110K/yr

The Sr. Technical Support Engineer provides critical technical support and training to Lumenis field engineers, sales teams, customers, and biomedical personnel, addressing complex problems through ...

Pinterest

Sr. Technical Support Engineer

They are seeking a Senior Technical Support Engineer to serve as a subject matter expert on the Pinterest API, manage technical relationships with partners, and lead complex engineering projects.

Pure IT CUSO

Senior Technical Support Specialist

$250/wk

As a Senior Technical Support Specialist, you are part of the team that makes that possible. The work is technical, but the purpose is human. What You'll Do: You will be the engineer our clients rely ...

SCHWAN'S

Sr. Technical Support Analyst

Sioux Falls, SD · On-site

$54K - $89K/yr

As a Sr. Technical Support Analyst in Pasadena, TX (and perhaps Deer Park, TX) , you willinstall, configure, and maintain the integrity of operating system workstations and servers to improve the ...

MacStadium

Senior Technical Support Engineer

Atlanta, GA · Remote

$80K - $100K/yr

As a Senior Technical Support Engineer, you will be the operational backbone of our support function -- owning the Tier 1 ticket queue, developing deep product expertise across the full portfolio ...

Sentry

Senior Technical Support Engineer

San Francisco, CA · On-site

$125K - $150K/yr

We are architecting the Technical Support engine . We're looking for a veteran engineer to help us ... You've spent time in the trenches as a full-time dev and know exactly what keeps our customers up ...

Nightwing

Senior Technical Support Engineer

Annapolis, MD · On-site

$122K - $253K/yr

Nightwing is seeking an experienced Senior Technical Support Engineer , who will play a critical role in supporting high-visibility, mission-critical systems that directly enable organizational ...

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Full Time Senior Technical Support information

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$33.5K

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$228.5K

How much do full time senior technical support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for full time senior technical support in the United States is $110,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Senior Technical Support vs Full Time Technical Support?

AspectFull Time Senior Technical SupportFull Time Technical Support
Required CredentialsTypically requires 3+ years experience, certifications like CompTIA A+ or Network+, and advanced troubleshooting skillsEntry to mid-level certifications, such as CompTIA A+; less experience needed
Work EnvironmentOften involves complex technical issues, mentoring junior staff, and handling escalationsFocuses on basic troubleshooting, customer support, and routine technical problems
Employer & Industry UsageCommon in IT departments, tech companies, and service providersWidespread across various industries including retail, telecom, and software services

The main difference between Full Time Senior Technical Support and Full Time Technical Support lies in experience, complexity of issues handled, and responsibilities. Senior roles require more expertise and leadership in troubleshooting, while technical support roles focus on foundational customer assistance.

More about Full Time Senior Technical Support jobs
What cities are hiring for Full Time Senior Technical Support jobs? Cities with the most Full Time Senior Technical Support job openings:
What are the most commonly searched types of Senior Technical Support jobs? The most popular types of Senior Technical Support jobs are:
What states have the most Full Time Senior Technical Support jobs? States with the most job openings for Full Time Senior Technical Support jobs include:
What job categories do people searching Full Time Senior Technical Support jobs look for? The top searched job categories for Full Time Senior Technical Support jobs are:
Full Time Senior Technical Support jobs near you
Infographic showing various Full Time Senior Technical Support job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $110,654 per year, or $53.2 per hour.

Senior Technical Support Engineer

Lumenis

Magna, UT • On-site

$90K - $110K/yr

Full-time

Posted 3 days ago

Job description


Join a Company That's Redefining Energy-Based Medical Technology

At Lumenis, innovation isn't just what we build - it's how we lead.

For decades, Lumenis has been a global pioneer in energy-based medical technologies, transforming patient care across Ophthalmology and Aesthetics through breakthrough laser, IPL, and radiofrequency solutions. Our technologies are trusted by leading physicians, healthcare systems, and aesthetic providers around the world.

We're growing fast - and we're looking for ambitious, competitive, relationship-driven sales professionals who want to build a career with a market leader, not just hold a territory.

If you thrive in high-accountability environments, love winning business, and want to represent technology that genuinely transforms practices and patient outcomes, this is the opportunity for you.

Overview of the role:

The Sr. Technical Support Engineer provides critical technical support and training to Lumenis field engineers, sales teams, customers, and biomedical personnel, addressing complex problems through various communication channels, including telephone, email, WhatsApp, FaceTime, ConnectWise, and TeamViewer. A key responsibility is performing remote diagnostics and troubleshooting, as well as hands-on diagnostics and repairs for both company-owned and customer-owned Lumenis products at the Service Center in Salt Lake City, UT. Periodic site visits for servicing will also be required. This role is essential for recommending methods, techniques, parts, and solutions to field personnel to ensure efficient, effective outcomes. Planning, implementing, and following up on product technical training is also a primary job responsibility.

Responsibilities:

  • Responsible for providing technical support to field engineers and customers who are diagnosing, troubleshooting, repairing and providing routine servicing on complex Medical Laser, electro/optical, and RF systems. 
  • Responsible for mentoring Technical Support Engineers.
  • Must be able to support Customer LAN issues as they interface with Lumenis Devices. 
  • Will be required to support device integration with customer EMR/PACS systems utilizing DICOM protocol.
  • Must be able to remotely troubleshoot and assist customers online with Lumenis proprietary SW Applications utilizing Connect Wise and TeamViewer. 
  • Provides emergency after-hours support when necessary. 
  • Conducts technical product training for Lumenis employee sand approved biomedical engineers for service purposes. 
  • Performs reliability and performance trend analysis as directed. May be required to provide detailed written reports supported with data to demonstrate cause and effect relationships and propose corrective actions. 
  • Supports service strategy, process development, continuous improvement, and regulatory compliance initiatives. 
  • Works and communicates effectively in a cross-functional environment, including, but not limited to, US and Global Service Organization (GSO), Sales, Clinical, Engineering, Operations, and Regulatory. 

Qualifications:

  • A minimum of 5 years of prior experience with a medical device company specializing in capital equipment.
  • A technical degree is required; a BSEE (Bachelor of Science in Electrical Engineering) with experience or training in laser/electro-optics is highly desirable.

Competencies:

  • Analysis and Problem Solving: Strong analytical skills with the ability to identify issues, evaluate potential solutions, and implement effective corrective actions.
  • Professional Demeanor: Demonstrates composure, professionalism, and strong interpersonal skills in various business contexts.
  • Communication Skills: Excellent written communication skills, with the ability to present complex information clearly and concisely.

Job Posted by ApplicantPro