The Customer Success Consultant is required to demonstrate and communicate the value of the ... This is a full-time remote position, primarily working core business hours in your time zone, with ...
The Customer Success Consultant is required to demonstrate and communicate the value of the ... This is a full-time remote position, primarily working core business hours in your time zone, with ...
The Customer Success Consultant is required to demonstrate and communicate the value of the ... This is a full-time remote position, primarily working core business hours in your time zone, with ...
The Customer Success Consultant is required to demonstrate and communicate the value of the ... This is a full-time remote position, primarily working core business hours in your time zone, with ...
Customer Success Manager - Remote
Newark, NJ · On-site +1
About the role We are seeking a dynamic and results-driven Customer Success Manager who will be the ... Job Details Type: Full time Schedule: 9:00 AM - 5:00 PM EST Remote: 100% Online NOTICE: It is ...
Customer Success Manager - Remote
Newark, NJ · On-site +1
About the role We are seeking a dynamic and results-driven Customer Success Manager who will be the ... Job Details Type: Full time Schedule: 9:00 AM - 5:00 PM EST Remote: 100% Online NOTICE: It is ...
Customer Success Manager (Remote)
New York, NY · Remote
$108K - $141K/yr
Customer Success Manager Position Summary Our Client seeking a highly motivated, self-driven ... Comfortable working in a remote-first environment using asynchronous communication tools such as ...
Quick apply
Customer Success Manager (Remote)
New York, NY · Remote
$108K - $141K/yr
Customer Success Manager Position Summary Our Client seeking a highly motivated, self-driven ... Comfortable working in a remote-first environment using asynchronous communication tools such as ...
Customer Success Engineer
New York, NY · Remote
$120K - $200K/yr
Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing ... Full-time About the Company Our client is a high-growth martech company building a platform used ...
Customer Success Engineer
New York, NY · Remote
$120K - $200K/yr
Remote (Preference for SF Bay Area) Compensation: $120,000-$200,000 base salary Industry: Marketing ... Full-time About the Company Our client is a high-growth martech company building a platform used ...
Customer Success Specialist
$70K - $80K/yr
We are seeking a detail-oriented and analytical Customer Success Specialist to assist with our ... This is a full-time remote position. Working Hours: 8am - 4:30pm ET Essential Duties and ...
Customer Success Specialist
$70K - $80K/yr
We are seeking a detail-oriented and analytical Customer Success Specialist to assist with our ... This is a full-time remote position. Working Hours: 8am - 4:30pm ET Essential Duties and ...
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...
Customer Success Manager
OR · On-site +1
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...
Customer Success Manager
OR · On-site +1
Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations -with a ...
SaaS Employment Type: Full Time Location: US-Remote Description The Director of Customer Success is responsible for leading a team of 6-8 Customer Success Executives (CSEs), supporting our clients in ...
SaaS Employment Type: Full Time Location: US-Remote Description The Director of Customer Success is responsible for leading a team of 6-8 Customer Success Executives (CSEs), supporting our clients in ...
Customer Success Manager
San Francisco, CA · On-site +1
Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented ... Willingness to travel 10-15% for work This is a full-time, remote position. Candidates must live ...
Customer Success Manager
San Francisco, CA · On-site +1
Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented ... Willingness to travel 10-15% for work This is a full-time, remote position. Candidates must live ...
Customer Success Manager
San Francisco, CA · On-site +1
Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented ... Willingness to travel 10-15% for work This is a full-time, remote position. Candidates must live ...
Customer Success Manager
San Francisco, CA · On-site +1
Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented ... Willingness to travel 10-15% for work This is a full-time, remote position. Candidates must live ...
Customer Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Quick apply
Customer Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Quick apply
Customer Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Los Angeles, CA · Remote
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Chicago, IL · Remote
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Chicago, IL · On-site +1
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Chicago, IL · On-site +1
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Quick apply
Customer Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...
Customer Success Manager
$85K - $128K/yr
... Customer Success ... Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire ...
Customer Success Manager
$85K - $128K/yr
... Customer Success ... Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire ...
Customer Success Partner
Nashville, TN · On-site +1
$65K - $72K/yr
Customer Success Employment Type: Full Time Location: United States - Remote Compensation: $65,000 - $72,000 / year Description * Innovation - We embrace creativity and seek better solutions.
Customer Success Partner
Nashville, TN · On-site +1
$65K - $72K/yr
Customer Success Employment Type: Full Time Location: United States - Remote Compensation: $65,000 - $72,000 / year Description * Innovation - We embrace creativity and seek better solutions.
Full Time Remote Customer Success information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do full time remote customer success jobs pay per year?
As of Sep 11, 2026, the average yearly pay for full time remote customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What is the difference between Full Time Remote Customer Success vs Full Time Remote Customer Support?
| Aspect | Full Time Remote Customer Success | Full Time Remote Customer Support |
|---|---|---|
| Primary Focus | Building long-term client relationships and ensuring product adoption | Resolving immediate technical issues and providing troubleshooting assistance |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, problem-solving, communication |
| Work Environment | Collaborative with sales and product teams, proactive engagement | Reactive support, often via chat or email |
| Common Certifications | Customer success certifications, CRM proficiency | Technical support certifications, product-specific training |
Full Time Remote Customer Success focuses on fostering ongoing client relationships and ensuring long-term satisfaction, while Full Time Remote Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but Customer Success emphasizes proactive engagement, whereas Customer Support is more reactive.
More about Full Time Remote Customer Success jobs
What cities are hiring for Full Time Remote Customer Success jobs?
Cities with the most Full Time Remote Customer Success job openings:
What are the most commonly searched types of Remote Customer Success jobs?
The most popular types of Remote Customer Success jobs are:
What states have the most Full Time Remote Customer Success jobs?
States with the most job openings for Full Time Remote Customer Success jobs include:
What are popular job titles related to Full Time Remote Customer Success jobs?
For Full Time Remote Customer Success jobs, the most frequently searched job titles are:
Customer Success Consultant
Remote
Clarivate
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Clarivate is seeking a dynamic Customer Success Consultant to join our global Customer Success team! In this role, you will support our customers in the Eastern territory as a pre and post sales consultant, supporting the US academic market. The Customer Success Consultant is required to demonstrate and communicate the value of the portfolio of solutions Clarivate provides to the academic and government market. Positioned in the Research & Analytics vertical, you will be supporting tools of bibliometric nature, such as Web of Science, Journal Citation Reports, and InCites Benchmarking & Analytics. This crucial team member is specifically characterized by an ability to build a strong customer relationship and deep-dive into specific areas, products, services and domains with a true focus on needs-based solutioning. This role serves the global community when necessary and concentrates their efforts on large renewal defense and post sales activities. The ideal candidate will have the aptitude to deepen Clarivate's entrenchment within customers' workflow, be a trusted advisor, and have a passion for helping customers achieve their desired outcomes with our products.
About You - experience, education, skills, and accomplishments
It would be great if you also have...
What will you be doing in this role?
About the Team
The Customer Success Team in the Research & Analytics vertical supports the pre and post sales efforts of customers who subscribe to the Web of Science, Journal Citation Reports, and InCites Benchmarking & Analytics. Our main customer base include research institutions in academia, government, and the corporate markets, of all sizes. Each consultant covers a given territory within the region and works closely with sales colleagues and the product teams we support. This team has a long legacy with the company, making it a strong and supported one for new members to thrive.
Hours of Work
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
About You - experience, education, skills, and accomplishments
- Bachelor's degree in library information science, Computer/data Science, Sciences or related fields or equivalent relevant work experience
- 5+ years of experience in publishing, information science, scientific data, research policy, academic research lifecycle, or sciences and government R&D
- Willingness to travel up to 30% to visit customers and attend conferences.
It would be great if you also have...
- 5-7+ years of experience in the scholarly research ecosystem
- Master's degree in library information science, Computer/data Science, Sciences or related fields
- Experience with working, aggregating or presenting bibliometrics (research evaluation)
- Previous experience in solution consulting, or customer education/success
- Published academic research and/or public speaking experience in domain area
- Additional language fluency speaking Spanish and French
What will you be doing in this role?
- Become a trusted advisor to our most important customers by building strong relationships
- Focus on customer outcomes: Adoption, Retention, Growth and Customer delight
- Support renewal defense with bespoke value-based demonstrations, presentations and documents
- Runs non-billable onboarding and refresher activities, post-implementation
- Participate as a presenter or panel member at multi-client trade shows, industry events and client meetings
- Prioritize, triage, plan, track and capture client related activity
- Offer strong customer success skills as demonstrated by ability to anticipate and meet customer needs
- Work in true alignment with the Sales team to support renewal strategies
- Work closely with fellow Customer Success Consultants, Customer Success Managers, Digital Education, Product Management and Marketing
- Convey a clear understanding of customer needs and success measures
- Clearly demonstrate complex solutions and services
- Coordinate and schedule both private and public webinars to keep our customers updated on the solutions' recent enhancements, at a regular cadence
- Gain the confidence and trust of others through integrity and honesty
- Make good and timely decisions in a proactive manner under minimal supervision
- Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- Manage time and prioritize workload and to maneuver comfortably through complex policy, process, and people-related dynamics
About the Team
The Customer Success Team in the Research & Analytics vertical supports the pre and post sales efforts of customers who subscribe to the Web of Science, Journal Citation Reports, and InCites Benchmarking & Analytics. Our main customer base include research institutions in academia, government, and the corporate markets, of all sizes. Each consultant covers a given territory within the region and works closely with sales colleagues and the product teams we support. This team has a long legacy with the company, making it a strong and supported one for new members to thrive.
Hours of Work
- This is a full-time remote position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
- Must live within an EST or CST time zone
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.