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Full Time Remote Customer Success Jobs (NOW HIRING)

Volie

Customer Success

Fort Myers, FL · On-site +1

Customer Success at Volie Are you passionate about delivering exceptional customer experiences and ... In this remote role, you will play a key role in ensuring our customers maximize the value of our ...

Jobgether

We are currently looking for a Customer Success in Netherlands. This role is ideal for a customer ... Fully remote and globally distributed work environment. * Flexible work arrangements supporting ...

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Full Time Remote Customer Success information

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$32.5K

$83.1K

$140K

How much do full time remote customer success jobs pay per year?

As of May 30, 2026, the average yearly pay for full time remote customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Success vs Full Time Remote Customer Support?

AspectFull Time Remote Customer SuccessFull Time Remote Customer Support
Primary FocusBuilding long-term client relationships and ensuring product adoptionResolving immediate technical issues and providing troubleshooting assistance
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentCollaborative with sales and product teams, proactive engagementReactive support, often via chat or email
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Full Time Remote Customer Success focuses on fostering ongoing client relationships and ensuring long-term satisfaction, while Full Time Remote Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but Customer Success emphasizes proactive engagement, whereas Customer Support is more reactive.

More about Full Time Remote Customer Success jobs
What cities are hiring for Full Time Remote Customer Success jobs? Cities with the most Full Time Remote Customer Success job openings:
What are the most commonly searched types of Remote Customer Success jobs? The most popular types of Remote Customer Success jobs are:
What states have the most Full Time Remote Customer Success jobs? States with the most job openings for Full Time Remote Customer Success jobs include:
What job categories do people searching Full Time Remote Customer Success jobs look for? The top searched job categories for Full Time Remote Customer Success jobs are:
Full Time Remote Customer Success jobs near you
Infographic showing various Full Time Remote Customer Success job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success

Customer Success

Volie

Fort Myers, FL • On-site, Remote

Full-time

Retirement, PTO

Posted 11 days ago

Job description

Customer Success at Volie


Are you passionate about delivering exceptional customer experiences and driving client success? Volie, a leader in BDC software for the automotive industry, seeks a dynamic and results-driven Customer Success Coach or Coordinator to join our team. In this remote role, you will play a key role in ensuring our customers maximize the value of our products, stay aligned with industry best practices, and receive top-tier support.


Key Responsibilities:


  • Customer Interaction & Satisfaction: Engage regularly with new and existing customers to enhance satisfaction and implement strategies for maximizing product value.
  • New Client Onboarding: Oversee the onboarding process, including client training, new account installations, and managing launch timelines.
  • Communication & Reporting: Keep the VP of Customer Success and Director of Customer Success informed on account health, launch statuses, and escalated concerns. Produce weekly, quarterly, and annual reports on customer success, performance, and product utilization.
  • Cross-Functional Collaboration: Serve as a liaison between sales, clients, and the development team to ensure smooth communication. Identify customer needs and industry trends to inform product updates and improvements.
  • Customer Retention & Account Management: Establish yourself as a subject matter expert in automotive BDC best practices. Build and maintain strong relationships with customer points of contact (POCs), providing tailored solutions and high-level technical/product support.
  • Goal Setting & Strategy: Work closely with accounts to establish and track customer goals, analyze their needs, and develop strategies to enhance performance, ensure client satisfaction, and reduce churn.


Qualifications:


  • Proven experience in customer success, account management, client satisfaction, or a related role.
  • Strong understanding of BDC practices within the automotive industry.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to multitask, manage time effectively, and track multiple projects.
  • A customer-centric mindset with a proactive approach to problem-solving.
  • Experience working cross-functionally with teams like sales, marketing, and development.
  • Fort Myers, FL preferred.


Why Join Volie?


  • Be part of an innovative team that's transforming the automotive BDC space.
  • Opportunities for professional growth and development.
  • A collaborative work environment where your insights and feedback will help shape our products.


What We Offer

  • Be part of an innovative team that's transforming the automotive BDC space.
  • Opportunities for professional growth and development.
  • A collaborative work environment where your insights and feedback will help shape our products.
  • Paid holidays, PTO, 401(K).
  • Company-provided tools and onboarding resources.


If you are a customer-focused professional looking for an exciting opportunity to contribute to customer success and retention, apply today!


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