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Full Time Igaming Jobs (NOW HIRING)

Soft2Bet

Customer Service Manager

Hoboken, NJ

The opportunity to contribute meaningfully to a rapidly growing global iGaming company. Details * Seniority level: Mid-Senior level * Employment type: Full-time * Job function: Customer Service and ...

Fanatics Betting & Gaming

Data Scientist III

Denver, CO · On-site

$117K - $167K/yr

Develop a deep understanding of the iGaming ecosystem, encompassing both Sportsbook and Casino ... In addition to the base and bonus, full-time employment, and more. For information about our ...

Arena Entertainment

Head of Player Marketing

Miami, FL · On-site +1

You've done this before, ideally in iGaming or a fast-paced B2C digital environment * Tech-Savvy ... Mid-Senior level Employment type * Full-time Job function * Advertising and Marketing * Industries:

N1 Partners Group

Head of VIP

NY · On-site +1

... IT and iGaming to join the team. We are looking for highly motivated and goal‑oriented ... What we offer: * Full time remote work opportunities and flexible working hours. * Paid 4 sick days ...

Fanatics Betting & Gaming

Commercial Counsel

New York, NY · On-site

$190K - $210K/yr

... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... In addition to the base and bonus, full-time employment, and more. For information about our ...

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Full Time Igaming information

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How much do full time igaming jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for full time igaming in the United States is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Full Time Igaming vs Full Time Casino Dealer?

AspectFull Time IgamingFull Time Casino Dealer
CredentialsTypically requires gaming licenses, certifications in online gamingRequires dealer certification, gaming license
Work EnvironmentOnline platforms, remote or office-basedPhysical casino floors, in-person interaction
Employer & Industry UsageOnline gaming companies, iGaming platformsBrick-and-mortar casinos, gaming establishments
Work ScheduleOften flexible, remote work optionsFixed shifts, in-person hours

Full Time Igaming involves working for online gaming companies, often remotely, with a focus on digital platforms. In contrast, Full Time Casino Dealers work in physical casinos, engaging directly with players. Both roles require gaming certifications but differ mainly in work environment and schedule.

More about Full Time Igaming jobs
What cities are hiring for Full Time Igaming jobs? Cities with the most Full Time Igaming job openings:
What are the most commonly searched types of Igaming jobs? The most popular types of Igaming jobs are:
What job categories do people searching Full Time Igaming jobs look for? The top searched job categories for Full Time Igaming jobs are:
Full Time Igaming jobs near you
Infographic showing various Full Time Igaming job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,324 per year, or $20.8 per hour.

Customer Service Manager

Soft2Bet

Hoboken, NJ

Full-time

Posted 28 days ago

Job description

Overview

Join to apply for the Customer Service Manager role at Soft2Bet.

As we expand our U.S. presence, Soft2Bet is seeking a Customer Service Manager with strong operational expertise and market knowledge of New Jersey's regulated iGaming sector. This is a high-impact role focused on delivering seamless support experiences while maintaining regulatory compliance and customer satisfaction.

Key Responsibilities
  • Oversee and manage day-to-day customer experience operations for our New Jersey iGaming project, including:
  • Customer Support (tickets, live chat, email, phone)
  • Call Center Management
  • VIP Player Management
  • AML (Anti-Money Laundering) Compliance
  • Create, review, and continuously improve operational procedures and documentation tailored to the New Jersey market.
  • Monitor and maintain high-quality service standards, ensuring customer interactions are timely, professional, and compliant.
  • Ensure SLA targets are met or exceeded across: Customer Satisfaction, Payout Processing, KYC (Know Your Customer) Verification
  • Consult and guide local operational teams on market-specific best practices, compliance expectations, and customer service strategies.
  • Collaborate with internal stakeholders across compliance, payments, VIP, and risk teams to ensure a cohesive operational flow.
Requirements
  • Proven experience in customer support or operations management within the New Jersey iGaming or online casino sector.
  • Strong understanding of NJ DGE regulations, including AML and fraud prevention practices.
  • Hands-on experience with support platforms (Zendesk, Freshdesk, etc.) and CRM tools.
  • Excellent communication and leadership skills with a focus on quality assurance and process optimization.
  • Ability to thrive in a fast-paced, regulated environment with high attention to detail.
What We Offer
  • A key leadership role in shaping the customer experience foundation for our U.S. operations.
  • Competitive compensation and benefits.
  • High autonomy, ownership, and direct exposure to senior leadership.
  • A professional, structured, and supportive international work environment.
  • The opportunity to contribute meaningfully to a rapidly growing global iGaming company.
Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Customer Service and Management
  • Industries: Gambling Facilities and Casinos; IT Services and IT Consulting
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