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Director Igaming Jobs (NOW HIRING)

Evotym

Recruiter (iGaming)

Capon Bridge, WV · On-site +1

Direct impact on building teams for leading iGaming and fintech companies across Europe. * A supportive and high-energy team that values creativity and innovation We'd love to hear from you if you're ...

Lnw

Commercial Account Director

Las Vegas, NV · Remote

If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our ... This role goes beyond day-to-day account management: the Commercial Account Director owns a ...

Wind Creek Hospitality

Payout Clerk

Atmore, AL

The iGaming Payout Clerk will ensure a consistent and proactive level of service is provided to all ... directed in writing to office of the President and CEO of Wind Creek Hospitality.

Light and Wonder, Inc.

Game Producer

Las Vegas, NV · On-site

$118K - $120K/yr

If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our ... Director, being the go-to person for your games across the organization, sharing knowledge ...

Lnw

Game Producer

Las Vegas, NV · Hybrid

$118K - $120K/yr

If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our ... Director, being the go-to person for your games across the organization, sharing knowledge ...

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Director Igaming information

What does a Director of iGaming do?

A Director of iGaming oversees the strategic planning, management, and growth of an online gaming or gambling business. Their responsibilities typically include ensuring compliance with gaming regulations, developing new products and features, managing marketing strategies, and leading teams to enhance user engagement and profitability. They work closely with technology, operations, and legal departments to ensure the platform runs smoothly and lawfully. Additionally, they analyze market trends to keep the company competitive in the rapidly evolving iGaming industry.

What are the key skills and qualifications needed to thrive as a Director of iGaming, and why are they important?

To thrive as a Director of iGaming, you need deep knowledge of online gaming operations, regulatory compliance, and strategic business management, often supported by a relevant degree and significant industry experience. Familiarity with gaming platforms, CRM systems, data analytics tools, and licensing regulations is essential. Strong leadership, communication, and decision-making skills help drive teams and foster innovation in a dynamic environment. These competencies are critical for ensuring compliance, profitability, and growth in the highly competitive iGaming sector.

What are some common challenges a Director of iGaming faces when managing cross-functional teams?

A Director of iGaming often coordinates teams across technology, marketing, compliance, and customer service, which can present challenges in aligning priorities and communication. Ensuring regulatory compliance while driving innovation and meeting market demands requires strong leadership and adaptability. Additionally, balancing the fast-paced nature of the iGaming industry with the need for meticulous risk management and responsible gaming practices is essential. Directors who foster open communication and collaborative problem-solving tend to navigate these challenges successfully.
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Director Igaming jobs near you
Infographic showing various Director Igaming job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 42% In-person, and 58% Remote job distribution.

Senior Director of VIP iGaming

Ceasars Entertainment

Las Vegas, NV

$120K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

107th of 161 rated casinos

Job description

The Senior Director of VIP iGaming will lead the strategic development and execution of VIP programs across our iGaming platforms. This role is responsible for driving player engagement, retention, and lifetime value through personalized high-touch service, and data-driven decision-making. They will oversee the daily performance of the Digital iGaming Executive Host Team. The ideal candidate is a seasoned leader with deep knowledge of the iGaming industry, a passion for customer excellence, and a proven track record of managing multiple teams and systems.

Key Relationships: External Vendors, Property Marketing and Operations Teams, iGaming Product Team, iGaming Marketing Team, Payments, Risk and Compliance, Customer Service, Digital Sports VIP

At Caesars Digital, We Don't Just Play the Game - We Set the Standard.

As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

  • 5+ years of experience in iGaming, with at least 3 years in a Director level role.
  • Proven success in managing high-value customer segments and delivering measurable business impact.
  • Strong leadership skills with experience managing distributed teams across multiple time zones.
  • Deep understanding of iGaming platforms, player behavior, and regulatory environments.
  • Exceptional communication, negotiation, and stakeholder management abilities.
  • Proficiency in sales platforms, data tools and player analytics.

ADDITIONAL REQUIREMENTS

  • Experience in regulated U.S. & Canadian markets.
  • Familiarity with loyalty program design, gamification mechanics, and experiential marketing.

The salary range for this position is $120,000.00 - $175,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses. This role includes paid Flexible Time Off and paid company holidays.

  • Oversee the commercial performance of the Digital iGaming Executive Host Team.
  • Design and evolve the VIP Strategy across multiple jurisdictions, platforms and player segments.
  • Working with analytics to refine player segmentation models using behavioral, transactional, and predicative analysis.
  • Lead the creation of bespoke engagement journeys, loyalty frameworks, and experiential campaigns for top-tier players.
  • Scale and optimize a high-performing VIP operations team, including Executive Hosts, In-State Host Specialists, and Inside Sales.
  • Define and monitor KPIs across service delivery, player satisfaction, retention, and revenue contribution.
  • Implement robust SOPs and escalation protocols to ensure seamless service and issue resolution.
  • Own the end-to end VIP player experience, including onboarding, personalization, rewards, and retention.
  • Oversee the development of exclusive events, promotions, and experience - both digital and in-person.
  • Leverage sales and support tools Salesforce, Power BI, and Tableau to deliver relevant and personalized communication to right the customer.
  • Partner with Product and Tech teams to influence roadmap decisions that enhance VIP functionality and UX.
  • Collaborate with Marketing and Brand teams to ensure VIP message aligns with broader brand strategy.
  • Work with Compliance, Payments, and Responsible Gaming teams to ensure all VIP practices meet regulatory standards.
  • Utilize analytical reporting to identify trends, forecast player value, and optimize program ROI.
  • Conduct regular performance reviews and present strategic insights to executive leadership.
  • Drive continuous improvement through A/B testing, player feedback loops, and competitive benchmarking.
  • Identify new market opportunities and expansion strategies for VIP acquisition and engagement.
  • Stay ahead of industry trends, competitor offerings, and evolving player expectations.

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