1

Assistant Igaming Jobs (NOW HIRING)

... * Assist in the monthly, quarterly, bi-annual and yearly brand and campaign processes to ensure strict budget management and streamlined accounting/payment processes. * Work closely with the Sr. ...

next page

Showing results 1-20

Assistant Igaming information

What is the difference between Assistant Igaming vs Customer Support Agent?

AspectAssistant IgamingCustomer Support Agent
CredentialsBasic knowledge of iGaming platforms, customer service skillsCustomer service experience, communication skills
Work EnvironmentOnline gaming companies, call centers, remote optionsCall centers, online support, remote or on-site
Industry UsageCommonly used in iGaming companies for operational supportUsed across various industries for customer assistance
Search & Comparison IntentUnderstanding roles in iGaming supportCustomer service roles in gaming or other sectors

The Assistant Igaming role typically involves supporting online gaming operations, requiring knowledge of gaming platforms and customer service skills. Customer Support Agents have a broader scope, assisting customers across various industries. While both roles focus on customer interaction, Assistant Igaming positions are specialized within the iGaming industry, often emphasizing platform support and operational assistance.

What are Assistant iGaming roles?

Assistant iGaming roles involve supporting the operations of online gaming businesses, such as casinos, poker rooms, or sportsbooks. Responsibilities may include handling customer queries, assisting with promotions, data entry, account management, and helping ensure compliance with gaming regulations. Assistants often work closely with marketing, customer support, and compliance teams to ensure smooth day-to-day operations in the iGaming sector. The role requires good communication skills, attention to detail, and an understanding of online gaming platforms.

What are some common challenges an Assistant in the iGaming industry might face, and how can they overcome them?

As an Assistant in the iGaming industry, you may encounter challenges such as adapting to rapidly changing regulations, managing multiple projects with tight deadlines, and coordinating between diverse teams like marketing, customer support, and game development. Staying organized and proactive in communication is key to overcoming these obstacles. Familiarizing yourself with the industry's compliance requirements and continuously updating your knowledge will also help you navigate complex situations more effectively.

What are the key skills and qualifications needed to thrive as an Assistant in iGaming, and why are they important?

To thrive as an Assistant in iGaming, you need strong organizational skills, attention to detail, and a basic understanding of online gaming operations, often supported by a relevant degree or experience in customer support or administration. Familiarity with content management systems (CMS), CRM software, and ticketing platforms is typically required. Excellent communication, problem-solving abilities, and adaptability help you effectively manage tasks and support team goals in a dynamic environment. These skills ensure smooth operations, timely resolution of player issues, and contribute to a positive gaming experience.
More about Assistant Igaming jobs
What cities are hiring for Assistant Igaming jobs? Cities with the most Assistant Igaming job openings:
What are the most commonly searched types of Igaming jobs? The most popular types of Igaming jobs are:
What states have the most Assistant Igaming jobs? States with the most job openings for Assistant Igaming jobs include:
Infographic showing various Assistant Igaming job openings in the United States as of May 2026, with employment types broken down into 33% As Needed, 17% Temporary, and 50% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution.

Senior iGaming Brand Marketing Manager

BetMGM

Jersey City, NJ

$131K - $163K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Discover What's Possible at BetMGM
Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.
As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include:

  • Medical, Dental, Vision, Life, and Disability Insurance

  • 401(k) with company match

  • Pre-tax spending accounts including health care FSA and commuter savings

  • Flexible paid time off

  • Professional development reimbursement and ongoing skills training opportunities

  • Employee resource groups

  • Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

About the Role

The Senior iGaming Brand Marketing Manager will create, manage, execute, and lead the development of the brand strategy for the BetMGM family of casino brands. The role will oversee and lead all brand marketing for our casino and poker products. This includes development in partnership with agencies and internal creative department campaign look and feel, as well the creation, execution and management of all advertising campaigns. The role will ensure BetMGM and all other brands are top of mind for potential Player across all marketing channels.

Responsibilities

  • Responsible for defining the brand positioning across BetMGM iGaming brands, this role will work alongside other marketing teams to ensure high quality execution that lives out BetMGM's brand promise.

  • Working with the Sr. Director, Brand Strategy and Communications, define and maintain the brand proposition for each of the business units

  • Inspire all teams and agencies throughout the business as they bring the brand to life across all Player touchpoints.

  • Constantly review our external communications, looking for opportunities to optimize the delivery of our proposition in market

  • Drive advocacy for the brand across all teams and lines of business, focusing on alignment and consistency.

  • Maintain a thorough understanding of competitor brand positioning and consumer response to these strategies

  • Be a player advocate in all marketing campaigns, ensuring that the brand and our consumers are at the heart of our created communications

  • Work with our brand and player insights team to measure brand health and identify opportunities for driving improvement

  • Lead communication and day- to-day with agencies throughout the campaign production cycle

  • Provide strong leadership across the Brand Strategy and Communications team, playing a vital role in shaping our strategy and processes

  • Work closely with our Casino Marketing team to develop promotions and cultural moments to drive salient advertising campaigns that set apart the BetMGM and associated labels.

  • Work with Player Insight team to track player satisfaction monitoring tools (currently NPS/CSAT) and a research/insight plan to understand player behavior and needs and socialize that with colleagues across the business; develop a specific player action plan to improve player metrics

  • Assist in the monthly, quarterly, bi-annual and yearly brand and campaign processes to ensure strict budget management and streamlined accounting/payment processes.

  • Work closely with the Sr. Director, Brand Strategy and Communications and internal creative director to establish a distinct look, feel and creative direction for each iGaming campaigns.

  • Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

  • 8+ years marketing experience.

  • Significant experience with budget management

  • Entertainment/gaming experience preferred.

  • Excellent communication, interpersonal and organizational skills.

  • Strong commercial acumen and as comfortable with numbers as talking creative concepts.

  • Must have the ability to manage agency relationships and be a team player.

  • Can-do attitude, enthusiasm, energy, and inner motivation to take actions to achieve goals beyond what is required.

  • Serve as a point person on marketing priorities; this may include partnerships, campaign deliverables, social assets, platform and website assets, e-mail, and content priorities.

The annual salary range for this position is $131120 to $163900. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.
Gaming Compliance & Licensing Requirements
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

About BetMGM
BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

#LI-HYBRID

#LI-JLEE