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Assistant Igaming Jobs (NOW HIRING)

Konami Gaming, Inc

iGaming Producer

Las Vegas, NV · On-site

$90K - $105K/yr

The iGaming Producer collaborates with internal and external development teams, Software Quality ... Game performance. * Assist with both internal and external development of Konami slot content for ...

KONAMI GAMING INC

iGaming Producer

Las Vegas, NV · On-site +1

The iGaming Producer collaborates with internal and external development teams, Software Quality ... Game performance. * Assist with both internal and external development of Konami slot content for ...

Playtech

iGaming Floor Supervisor

Southfield, MI

$22/hr

Visit our website to learn more about our company As an iGaming Floor Supervisor (also known as a ... Demonstrate comprehensive mastery of all company-offered games, including the ability to assist ...

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Assistant Igaming information

What is the difference between Assistant Igaming vs Customer Support Agent?

AspectAssistant IgamingCustomer Support Agent
CredentialsBasic knowledge of iGaming platforms, customer service skillsCustomer service experience, communication skills
Work EnvironmentOnline gaming companies, call centers, remote optionsCall centers, online support, remote or on-site
Industry UsageCommonly used in iGaming companies for operational supportUsed across various industries for customer assistance
Search & Comparison IntentUnderstanding roles in iGaming supportCustomer service roles in gaming or other sectors

The Assistant Igaming role typically involves supporting online gaming operations, requiring knowledge of gaming platforms and customer service skills. Customer Support Agents have a broader scope, assisting customers across various industries. While both roles focus on customer interaction, Assistant Igaming positions are specialized within the iGaming industry, often emphasizing platform support and operational assistance.

What are Assistant iGaming roles?

Assistant iGaming roles involve supporting the operations of online gaming businesses, such as casinos, poker rooms, or sportsbooks. Responsibilities may include handling customer queries, assisting with promotions, data entry, account management, and helping ensure compliance with gaming regulations. Assistants often work closely with marketing, customer support, and compliance teams to ensure smooth day-to-day operations in the iGaming sector. The role requires good communication skills, attention to detail, and an understanding of online gaming platforms.

What are some common challenges an Assistant in the iGaming industry might face, and how can they overcome them?

As an Assistant in the iGaming industry, you may encounter challenges such as adapting to rapidly changing regulations, managing multiple projects with tight deadlines, and coordinating between diverse teams like marketing, customer support, and game development. Staying organized and proactive in communication is key to overcoming these obstacles. Familiarizing yourself with the industry's compliance requirements and continuously updating your knowledge will also help you navigate complex situations more effectively.

What are the key skills and qualifications needed to thrive as an Assistant in iGaming, and why are they important?

To thrive as an Assistant in iGaming, you need strong organizational skills, attention to detail, and a basic understanding of online gaming operations, often supported by a relevant degree or experience in customer support or administration. Familiarity with content management systems (CMS), CRM software, and ticketing platforms is typically required. Excellent communication, problem-solving abilities, and adaptability help you effectively manage tasks and support team goals in a dynamic environment. These skills ensure smooth operations, timely resolution of player issues, and contribute to a positive gaming experience.
More about Assistant Igaming jobs
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Assistant Igaming jobs near you
Infographic showing various Assistant Igaming job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
iGaming Producer

iGaming Producer

Konami Gaming, Inc

Las Vegas, NV • On-site

$90K - $105K/yr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

Konami Gaming is looking for an iGaming Producer to join our team!
This position is responsible for communicating with the iGaming Management Team and 3rd Parties to support the iGaming game development process. The iGaming Producer collaborates with internal and external development teams, Software Quality Assurance (SQA), Technical Compliance, and iGaming Management to ensure the iGaming group's business needs are driven through the organization professionally and appropriately. Primary responsibilities include facilitating game development and game release process. This role will involve regular customer communications (both written and verbal), product demonstrations, trade show participation, and conducting analyses to define customer requirements relevant to Konami's iGaming products.
It requires close coordination with the Research & Development, Quality Assurance (SQA), Compliance, Sales, Marketing, and Service departments. This position also requires flexibility to always act autonomously while adhering to overall department and company policies and procedures.
What you'll be doing:
Game Development (60%): Number of titles released per year. Game performance.
  • Assist with both internal and external development of Konami slot content for Social Casinos and Real Money Gaming to produce distinctive, high-quality products.
  • Consolidate existing assets for land-based slot products and prepare concise, accurate asset packages that developers can utilize to port those games to the online platform.
  • Write specifications for 3rd Parties and internal organizations about the features that need to be ported.
  • Review specifications that are developed by other members of the iGaming team.
  • Make decisions about how to modify land-based products for online distribution and clearly explain those modifications.
  • Review game implementations and provide feedback.
  • Review Jira entries from SQA and determine the appropriate response.
  • Perform product demos.
  • Provide recommendations about land-based titles to add to the online roadmap.

Project Management (25%): Number of titles released per year.
  • Collaborate with internal and external development teams, SQA, and Compliance to ensure that the game development and release pipeline is on track.
  • Support engineering team by creating project planning documentation.

Product/Market Analysis (8%): Data accuracy and quality.
  • Monitor industry trends related to iGaming content and UX
  • Conduct market research and provide results for iGaming Management for use in making product development decisions.
  • Review internal and external performance reports and provide recommendations regarding new distribution opportunities and the product roadmap.

Game Release Support (5%): Data accuracy and quality.
  • Draft and review documentation that accompanies each game release.
  • Collaborate with artists to develop marketing asset packages.
  • Share documentation with customers.

Special Projects (2%): Quality and timely results.
  • Work on special assignments that are critical in nature to meet revenue, customer satisfaction issues, timeframes, and other business goals unrelated to core responsibilities.
  • Represent iGaming team in tradeshow planning, installation, and support
  • Performs all other duties as assigned.

Konami Offers
Competitive Wages
Great 401(k) plan with company match
Comprehensive health benefits package
Generous Company paid Holidays and Paid Time Off (PTO)
Tuition reimbursement program
About Konami Gaming, Inc.:
For Players. For Operators. For Each Other.
Konami Gaming, Inc. entered the US gaming market in the 2000s and we have spent the last two decades moving the industry forward with breakthrough games, head turning cabinets, and a casino management system that brings it all together. Over that time, we have garnered our share of awards and established a corporate culture of success and innovation.
A world leader in systems and game development, Konami can offer you the best of both worlds - stability within a dynamic, creative environment. We are excited to announce that Konami Gaming Inc. is growing and expanding into new product lines, including premium and standard games, and new market segments. As we enter a new growth period for the Company, we are expanding our reach to attract top talent in game studio operations, technology and product development.
What we'll want you to have:
  • Bachelor's degree or higher in Marketing, Hotel/Hospitality, Business, Engineering, Technical Arts or related fields, or equivalent combination of education and experience in gaming industry.
  • Previous experience in iGaming or land-based gaming.
  • A minimum of three years of related experience.
  • Casino management experience desired; product management, product marketing and/or slot floor understanding and technical certification preferred.
  • Ability to communicate professionally and efficiently, both verbal and written with all levels of the business.
  • Must be able to obtain and maintain Gaming licensure(s).
  • Ability to understand high-level technical concepts and explain them both verbally and in writing to either a technical or non-technical audience.
  • Intermediate and above-level understanding and usage of Microsoft Office products.

Additional Requirements:
  • Position must attend monthly Field Research trips to casinos, tradeshows, or as needed. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality. Must be able to tolerate areas containing secondhand smoke.

Work Environment:
  • Full-time / 40+ hours per week. Must be flexible to work overtime, including nights, weekends, and holidays as required.
  • Must be comfortable working in an area with limited working space for long hours with the ability to remain seated at computer terminal for extended periods of time. Extreme repetitive motion using keyboard, mouse, and telephone. Must be able to work at assigned location to enable direct communications and interactions with team members, management, and others as necessary, unless traveling for a business-related purpose.
  • Ability to work effectively and efficiently in a high-stress, fast-paced, and high-pressure environment while maintaining high standards of accuracy, paying attention to detail, and meeting assigned deadlines. Demonstrates high integrity, trust, and strict confidentiality. Ability to maintain excellent communication and a positive, respectful, and professional attitude and relationship with clients, employees, peers, co-workers, all levels of management, and all outside organizations conducting business or otherwise interacting with the company. Ability to always act autonomously while adhering to overall department and company policies and procedures.
  • Minimal travel necessary. 0-10%, or as business requires. Employee must be flexible to the travel needs of the business. Must possess a valid driver's license.
  • Position shall work primarily in a smoke free office environment. The noise level is low to moderate. Position shall maintain a cubicle or office in close proximity to other cubicles and offices.

Konami Gaming is an Equal Opportunity Employer committed to diversity in the workplace. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, marital status, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
If you need a reasonable accommodation because of a disability for any part of the employment process, please call 702-616-1400 and let us know the nature of your request and your contact information.

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