Full Time Google Fi Jobs (NOW HIRING)

• Own the end-to-end administration of the ICM platform ensuring commission calculations are accurate and payouts are processed on time each period.

• Maintain plan configuration in the ICM tool — building and updating logic as plan design evolves, and validating changes ahead of each payout cycle.

• Investigate and resolve compensation discrepancies and disputes, delivering clear, well-documented resolutions to reps and managers within agreed service levels.

• Produce monthly accrual data and submit to Finance within cycle deadlines, with figures reconciled against actuals before submission.

• Support the monthly and quarterly compensation reporting cadence, including payout summaries, attainment reporting, and exception tracking for leadership.

• Partner with Revenue Operations (RevOps), Finance, and People & Culture (P&C) to ensure data flowing into the ICM tool is accurate — including headcount changes, quota updates, and plan eligibility.

• Experience leading or supporting an ICM platform migration — including data mapping, parallel testing, and stakeholder validation — is highly desirable.

• Establish and maintain process documentation and standard operating procedures for administration workflows, supporting audit readiness and team continuity.

• Identify opportunities to automate or streamline manual administration processes and drive those improvements through to implementation.

Technical Skills

• Hands-on experience configuring, administering, and troubleshooting ICM platforms such as SPIFF or CaptivateIQ — including plan logic build, exception handling, and full payout cycle management.

• Strong command of compensation data — comfortable manipulating and validating large datasets in Excel or Google Sheets, with SQL or similar.

• Established background in a Revenue Operations (RevOps) environment, with depth across compensation administration, data workflows, and cross-functional stakeholder management.

• Solid understanding of commission plan mechanics — accelerators, draws, clawbacks, multi-currency payouts, and role-based eligibility rules.

• Familiarity with the end-to-end compensation cycle from accrual to payout, including Finance reconciliation and audit trail requirements.

Behavioural Skills

• Meticulous attention to detail — catches errors before they become disputes, not after.

• Self-directed and autonomous; manages competing close-period deadlines without needing close oversight.

• Translates complex compensation logic into plain language when explaining outcomes to reps and managers.

• Surfaces issues early with a recommended path forward — doesn’t wait until payout day to flag a problem.

• Builds credibility with GTM stakeholders through accurate, consistent work and responsive human-centered communication.

AI Skills

• Uses AI tools to accelerate compensation data analysis, surface anomalies in payout datasets, and draft routine communications to reps and managers.

• Evaluates AI-generated outputs critically before acting on them — particularly in high-stakes payout contexts where an unchecked error affects people’s pay.

• Payout accuracy exceeds 99% within two full cycles of being onboarded.

• Manages an active ticket queue with clear SLA discipline — provides timely acknowledgements, substantive updates, and resolution summaries that reps and managers can understand without follow-up.

• Accrual submissions are on time each period, with reconciled figures that don’t require rework by Finance.

• ICM platform configuration is documented and audit-ready at all times.

• At least one material manual process is identified and automated within the first six months.

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
• Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.