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Full Time Epic Ate Support Jobs (NOW HIRING)

University of Miami

Epic Senior Analyst, Willow

Miami, FL

$84K - $111K/yr

... a Full-Time Epic Senior Analyst, Willow. The Epic Senior Analyst, Willow initiates the ... The incumbent supports junior staff members in day-to-day operations and resolving application ...

University of Miami

Epic Senior Analyst, Optimization

Miami, FL · On-site +1

$84K - $111K/yr

... full-time Epic Senior Analyst, Optimization The Epic Senior Analyst, Optimization initiates the ... The incumbent supports junior staff members in day-to-day operations and resolving application ...

Sol-Ark, LLC

Manufacturing ATE Engineer

Allen, TX · On-site

Full-time W-2 ONSITE opportunity (not remote)! Work Eligibility: * Candidates must be legally ... We are seeking a Manufacturing ATE Engineer to develop and support automated test equipment and ...

University of Miami

Epic Senior Analyst, HB

Miami, FL · On-site

... a full-time Epic Senior Analyst, HB. The Epic Senior Analyst, HB initiates the implementation ... The incumbent supports junior staff members in day-to-day operations and resolving application ...

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Full Time Epic Ate Support information

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How much do full time epic ate support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for full time epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a full time Epic ATE support?

A Full Time Epic ATE (At-the-Elbow) Support professional is someone who assists healthcare staff directly during and after the implementation of the Epic electronic health record (EHR) system. Their role is to provide real-time, in-person help to clinicians and staff, answering questions and troubleshooting issues as they arise. This support ensures a smoother transition to the Epic system, minimizes disruptions to patient care, and improves user confidence and efficiency. Full Time Epic ATE Support staff are typically knowledgeable about Epic workflows and trained to address a variety of user needs.

What are the key skills and qualifications needed to thrive as a full time Epic ATE support?

To thrive as a Full Time Epic ATE (At-the-Elbow) Support, you need a strong understanding of Epic EHR workflows, healthcare operations, and often prior clinical or IT experience. Familiarity with Epic modules, user support ticketing systems, and sometimes Epic certifications are typically required. Excellent problem-solving skills, patience, and clear communication are crucial for assisting end users and facilitating smooth transitions. These competencies ensure effective user adoption, minimize workflow disruptions, and support the overall success of EHR implementations.

What are some common challenges full time Epic ATE support professionals face when assisting end-users during system go-lives?

Full Time Epic ATE (At-the-Elbow) Support professionals often encounter challenges such as addressing a wide variety of user questions in real-time, adapting quickly to different departments’ workflows, and troubleshooting unexpected technical issues on the spot. The fast-paced environment during go-live periods requires excellent communication skills, patience, and a strong understanding of Epic systems. Collaborating effectively with clinical staff, IT teams, and trainers is crucial to ensure smooth adoption and minimize disruptions to patient care.

What is the difference between Full Time Epic Ate Support vs Full Time Epic Analyst?

AspectFull Time Epic Ate SupportFull Time Epic Analyst
CertificationsEpic Certified (Ate Support)Epic Certified (Analyst)
Work EnvironmentSupport and troubleshooting in healthcare settingsSystem analysis and configuration in healthcare IT
Employer UsageHospitals, clinics using Epic systemsHealthcare organizations implementing Epic modules

Full Time Epic Ate Support focuses on providing technical support and troubleshooting for Epic Ate modules, ensuring system uptime and user assistance. In contrast, Full Time Epic Analysts analyze, configure, and optimize Epic systems to meet healthcare organization needs. Both roles require Epic certification and work within healthcare IT environments, but their responsibilities differ in support versus system analysis and customization.

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Full Time Epic Ate Support jobs near you
Infographic showing various Full Time Epic Ate Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Epic Senior Analyst, Beaker

The University of Miami

Miami, FL • On-site

$84K - $111K/yr

Full-time

Medical, Dental

Re-posted 27 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

262nd of 620 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Senior Analyst, Beaker.
The Epic Senior Analyst, Beaker initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
Core Responsibilities:
  • Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.
  • Serves as a primary support contact for application end-users.
  • Initiates the design, development, implementation, and maintenance of the application.
  • Initiates all phases of testing and the documentation of workflow design.
  • Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
  • Initiates the identification of issues and guides the work to resolve them.
  • Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
  • Collaborates with trainers on application changes and new features to develop documentation and training strategies.
  • Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
  • Participates in on-call rotations and support and attend and participates in, applicable committees.
  • Maintains regular communication with team members, including participating in weekly project team meetings.
  • Reviews the status of projects and issues on an ongoing basis with leadership.
  • Remains knowledgeable about UHealth's policies, procedures, and business operations.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:
As an Epic Senior Analyst, Beaker you will report to the Senior Manager and will be responsible for:
  • Providing oversight and leadership to Associate Clinical Analysts and Clinical Analysts on the team
  • Initiating the implementation, build, and modification of the application
  • Collaborating with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access
  • Supporting junior staff members in day-to-day operations and resolving application issues

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
  • Bachelor's degree in relevant field
  • Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization
  • Certification in relevant specialty or field; Epic Beaker (CP) preferred
  • Familiarity with lab workflows, regulatory requirements, integration points with other Epic modules, and patient experiences preferred
  • Experience in clinical pathology and lab practices preferred
  • Previous Epic Beaker, CP implementation experience and certification preferred
  • Previous operational, project management, and organizational skills
  • Ability to work evenings, nights, and weekends as necessary.
  • Proficiency in computer software (i.e. Microsoft Office).
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to communicate effectively in both oral and written form.
  • Ability to lead, motivate, develop and train others.

Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

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The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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