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Full Time Datto Jobs (NOW HIRING)

DOCUmation, Inc.

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project Engineer ... Datto Experience; Strongly Preferred * MCSE Server Infrastructure; Preferred Support Schedule * May ...

DOCUmation

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : Houston Description The IT Project Engineer's role ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

DOCUmation

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project Engineer ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

DOCUmation

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project Engineer ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

DOCUmation

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : Houston Description The IT Project Engineer's role ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

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Full Time Datto information

What is a full time Datto?

A Full Time Datto typically refers to an individual employed full-time by Datto, a company that provides data backup, disaster recovery, and business continuity solutions. Employees in full-time roles at Datto may work in a variety of positions, including technical support, sales, engineering, or customer service. These roles generally offer benefits like health insurance, paid time off, and opportunities for career advancement. Working at Datto involves supporting businesses with IT solutions to ensure their data is safe and operations run smoothly.

What are the key skills and qualifications needed to thrive as a full time Datto, and why are they important?

To thrive in a full-time position at Datto, you generally need strong IT knowledge, experience with backup and disaster recovery solutions, and a relevant degree or certifications such as CompTIA or Microsoft. Familiarity with Datto’s cloud-based products, remote monitoring and management (RMM) tools, and ticketing systems is typically required. Excellent problem-solving skills, communication, and the ability to work independently or as part of a team distinguish top performers. These competencies are essential to effectively support clients, ensure data integrity, and maintain high service standards in a technology-driven environment.

What are some common challenges faced by full time Datto employees in managing multiple client accounts simultaneously?

Full Time Datto employees often juggle multiple client accounts, which can present challenges in prioritizing urgent support requests, maintaining clear communication, and ensuring timely updates for each client. Effective time management, strong organizational skills, and the ability to quickly troubleshoot technical issues are crucial for success. Collaboration with team members and proactive client communication can help mitigate these challenges and contribute to a positive client experience.

What is the difference between Full Time Datto vs Full Time Network Technician?

AspectFull Time DattoFull Time Network Technician
CertificationsDatto certifications, network fundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentManaged service providers, IT support firmsCorporate offices, IT departments, service providers
Job ResponsibilitiesData backup, disaster recovery, remote monitoringNetwork setup, troubleshooting, maintenance

Full Time Datto roles focus on data protection and disaster recovery solutions, often within MSPs, requiring specific certifications. Full Time Network Technicians handle broader network infrastructure tasks, with overlapping certifications like Network+ or CCNA. While both work in IT environments, Datto specialists concentrate on backup solutions, whereas Network Technicians focus on network hardware and connectivity.

More about Full Time Datto jobs

What cities are hiring for Full Time Datto jobs?

Cities with the most Full Time Datto job openings:

What are the most commonly searched types of Datto jobs?

The most popular types of Datto jobs are:

What states have the most Full Time Datto jobs?

States with the most job openings for Full Time Datto jobs include:

What job categories do people searching Full Time Datto jobs look for?

The top searched job categories for Full Time Datto jobs are:

Full Time Datto jobs near you
Infographic showing various Full Time Datto job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

IT Project Engineer

San Antonio, TX • On-site

DOCUmation, Inc.
See more jobs at DOCUmation, Inc.external

Full-time

Re-posted 19 days ago

Job description

Position: Project Engineer
Department: MIT Help Desk
Reports To: IT Service Delivery Manager
Salary grade: DOE
FLSA Status: Full Time / Exempt
Location: San Antonio 

Description

The IT Project Engineer’s role is to analyze and accurately resolve escalated client hardware and software issues in a timely manner. Designing and implementing functional server infrastructures for new customers.


Responsibilities

• Server troubleshooting, installations & migrations
• Switch and Router installation & management
• Backup systems installation, management, and DR replication
• Escalated Technical Support
• Customer on-boarding/Project planning
• Software management
• Configuration/change management
• Patch management & Troubleshooting
• Vendor management for troubleshooting purposes
• Documentation of technical information
• Mentor team members on technical issues
• Must be flexible with O.T. and shift changes


Experience & Required Skills

• Ability to recommend and deploy server infrastructure solutions to meet business requirements.
• Can conform to shifting priorities, demands, and timelines while maintaining professionalism and managing stress.
• Minimum of 7 years’ experience managing Active Directory in an enterprise environment
• Minimum of 7 years’ Network, Server, and Desktop support in an enterprise environment
• Microsoft Certifications/Application Platform experience
• Cisco, Microsoft, Hyper-V and VMware certifications and experience are strongly preferred
• Excellent interpersonal, verbal, and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.


Education & Certification

• Bachelor’s Degree in Computer Science, Information Systems or related field, or equivalent combination of education and a minimum of 7 years’ experience
• CompTIA Network+, Security+; Strongly Preferred
• FortiGate Experience; Strongly Preferred
• Datto Experience; Strongly Preferred
• MCSE Server Infrastructure; Preferred


Support Schedule

• May require ability to work at night, off-hours, holidays, and weekends (on-call rotation).
• May require emergency on-site support during severe storm mobilization and electric system damage restoration.


Physical Requirements

• Lifting and / or exerting of force up to 50 pounds occasionally and 10 pounds of lifting/force frequently

Special Requirements

• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.

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