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Full Time Datto Jobs (NOW HIRING)

DOCUmation, Inc.

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project Engineer ... Datto Experience; Strongly Preferred * MCSE Server Infrastructure; Preferred Support Schedule * May ...

DOCUmation

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project Engineer ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

DOCUmation

IT Project Engineer

San Antonio, TX

DOE FLSA Status : Full Time / Exempt Location : Houston Description The IT Project Engineer's role ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

DOCUmation

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : San Antonio Description The IT Project Engineer ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLERole: Full-time IT Service ManagerLocation: Fairport, NYPay: $60 ... Datto)Ability to lead, coach, and develop technical teams while driving accountability and ...

DOCUmation

IT Project Engineer

San Antonio, TX · On-site

DOE FLSA Status : Full Time / Exempt Location : Houston Description The IT Project Engineer's role ... Strongly Preferred • Datto Experience; Strongly Preferred • MCSE Server Infrastructure;

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLE Role: Full-time IT Service Manager Location: Fairport, NY Pay ... Hands-on experience with PSA/RMM tools (e.g., ConnectWise, Autotask, Kaseya, Datto) * Ability to ...

Texas Technology Group

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Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

We're hiring a full-time remote support technician to own day-to-day M365 administration and ... Experience with NinjaOne or another RMM platform (ConnectWise Automate, Datto, N-able)

Waytek

IT Support Technician II MSP

Cherry Hill, NJ · On-site

$55K - $65K/yr

Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider ... Veeam B&R, Veeam CC, Datto Tier 3 Collaboration * Assist with infrastructure projects such as ...

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All JobsTechnology JobsFull Time Datto Jobs

Full Time Datto information

What is a full time Datto?

A Full Time Datto typically refers to an individual employed full-time by Datto, a company that provides data backup, disaster recovery, and business continuity solutions. Employees in full-time roles at Datto may work in a variety of positions, including technical support, sales, engineering, or customer service. These roles generally offer benefits like health insurance, paid time off, and opportunities for career advancement. Working at Datto involves supporting businesses with IT solutions to ensure their data is safe and operations run smoothly.

What are the key skills and qualifications needed to thrive as a full time Datto, and why are they important?

To thrive in a full-time position at Datto, you generally need strong IT knowledge, experience with backup and disaster recovery solutions, and a relevant degree or certifications such as CompTIA or Microsoft. Familiarity with Datto’s cloud-based products, remote monitoring and management (RMM) tools, and ticketing systems is typically required. Excellent problem-solving skills, communication, and the ability to work independently or as part of a team distinguish top performers. These competencies are essential to effectively support clients, ensure data integrity, and maintain high service standards in a technology-driven environment.

What are some common challenges faced by full time Datto employees in managing multiple client accounts simultaneously?

Full Time Datto employees often juggle multiple client accounts, which can present challenges in prioritizing urgent support requests, maintaining clear communication, and ensuring timely updates for each client. Effective time management, strong organizational skills, and the ability to quickly troubleshoot technical issues are crucial for success. Collaboration with team members and proactive client communication can help mitigate these challenges and contribute to a positive client experience.

What is the difference between Full Time Datto vs Full Time Network Technician?

AspectFull Time DattoFull Time Network Technician
CertificationsDatto certifications, network fundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentManaged service providers, IT support firmsCorporate offices, IT departments, service providers
Job ResponsibilitiesData backup, disaster recovery, remote monitoringNetwork setup, troubleshooting, maintenance

Full Time Datto roles focus on data protection and disaster recovery solutions, often within MSPs, requiring specific certifications. Full Time Network Technicians handle broader network infrastructure tasks, with overlapping certifications like Network+ or CCNA. While both work in IT environments, Datto specialists concentrate on backup solutions, whereas Network Technicians focus on network hardware and connectivity.

More about Full Time Datto jobs

What cities are hiring for Full Time Datto jobs?

Cities with the most Full Time Datto job openings:

What are the most commonly searched types of Datto jobs?

The most popular types of Datto jobs are:

What states have the most Full Time Datto jobs?

States with the most job openings for Full Time Datto jobs include:

What job categories do people searching Full Time Datto jobs look for?

The top searched job categories for Full Time Datto jobs are:

Full Time Datto jobs near you
Infographic showing various Full Time Datto job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution.

Escalation Specialist

International Computer Sciences Inc

Annapolis, MD • On-site

$70K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 16 hours ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Title: Escalation Specialist
Full time – In Office - Annapolis, MD 

About us: ICSI is a leading Managed Service Provider (MSP) dedicated to delivering top-notch IT solutions to our clients. We pride ourselves on our commitment to excellence and our ability to solve complex IT challenges. Our team includes experts from ICSI, a leader in managed IT services, known for increasing IT and security maturity levels.
Job Description: Are you a tech enthusiast with a knack for solving intricate IT issues? Join our dynamic team as an IT Escalation Specialist! In this role, you'll be the go-to expert for resolving advanced technical problems, ensuring our clients receive top-tier support and satisfaction. You'll work closely with a talented team of IT professionals, continuously learning and growing in a collaborative environment.
Key Responsibilities:

  • Tackle and resolve escalated IT support tickets from Tier 1 and Tier 2 teams with precision and expertise.
  • Provide advanced troubleshooting for hardware, software, and network issues, ensuring minimal downtime for our clients.
  • Collaborate with a passionate team of IT professionals to diagnose and solve complex technical problems.
  • Maintain detailed documentation of support activities in our ticketing system.
  • Communicate effectively with clients to understand their needs and deliver timely, effective solutions.
  • Stay ahead of the curve by keeping up to date with the latest industry trends and technologies.
 
Qualifications:
  • Proven experience in an IT support role, preferably within an MSP environment.
  • Strong knowledge of Windows and Mac operating systems, networking, and common software applications.
  • Windows Server (2012 and higher) / Active Directory. Windows 10 and 11. Office 365 / Microsoft 365 / Entra ID. Datto, Veeam Backup. SonicWall, Cisco Meraki. Sentinel One, Webroot, Barracuda, Avanan. Intune/MDM.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Strong communication and customer service skills.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.
  • ConnectWise experience is a plus.