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Full Time Cx Analyst Jobs (NOW HIRING)

Analyze and optimize internal and external processes. Other duties as assigned. EDUCATION/KNOWLEDGE ... SALARY: $70,000 - $100,000 per year STATUS: Full-time BENEFITS: * Competitive compensation with ...

Cx Agent/Engineer (Full-Time)

New Haven, CT · On-site

$70K - $100K/yr

Analyze and optimize internal and external processes. Other duties as assigned. Qualifications ... SALARY: $70,000 - $100,000 per year STATUS: Full-time BENEFITS: * Competitive compensation with ...

Billing Analyst (India - Remote)

$49K - $65K/yr

... now the CX Transformation trailblazer. We are changing the way the world WORKS with every major ... Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our ...

It is required to work onsite full-time (40-50 hoursa week) with the potential for overtime ... Using AI capabilities, we analyze your application for relevant skills, experiences, and ...

Solutions Architect

$54 - $71.25/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. As a ... , speech analytics, omni-channel CX). The purpose of the role is to lead the design and ...

Solutions Architect

$64.50 - $85/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. As a ... , speech analytics, omni-channel CX). The purpose of the role is to lead the design and ...

It is required to work onsite full-time (40-50 hoursa week) with the potential for overtime ... Using AI capabilities, we analyze your application for relevant skills, experiences, and ...

It is required to work onsite full-time (40-50 hoursa week) with the potential for overtime ... Using AI capabilities, we analyze your application for relevant skills, experiences, and ...

It is required to work onsite full-time (40-50 hoursa week) with the potential for overtime ... Using AI capabilities, we analyze your application for relevant skills, experiences, and ...

QA/QC, CXAlloy, CX Project Coordinator

Boise, ID · On-site

$18.75 - $26/hr

Position Type Contract, full-time. Requirements Required Qualifications * Experience in ... Excellent organizational, time management, analytical, and problem-solving skills. * High attention ...

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Lead the end-to-end architecture and design of Genesys Cloud CX solutions * Translate business ...

Staff TechOps Manager

New York, NY · On-site

$134K - $174K/yr

... our CX stack, leveraging GenAI orchestration, API-first integrations, predictive analytics, and ... This is a full-time position reporting to the Senior Director, Outsourcing. In addition to salary ...

Staff TechOps Manager

New York, NY · On-site +1

$134K - $174K/yr

... our CX stack, leveraging GenAI orchestration, API-first integrations, predictive analytics, and ... This is a full-time position reporting to the Senior Director, Outsourcing. In addition to salary ...

... CX Department, providing expert audit support to government project managers (PMs) and budget ... This is a full-time position based at DTRA Headquarters in Fort Belvoir, VA, with minimal travel ...

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Showing results 1-20

Full Time Cx Analyst information

See salary details

$36.5K

$97.7K

$228.5K

How much do full time cx analyst jobs pay per year?

As of Jun 10, 2026, the average yearly pay for full time cx analyst in the United States is $97,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What is a Full Time CX Analyst?

A Full Time CX (Customer Experience) Analyst is a professional who evaluates and improves the interactions customers have with a company. They collect and analyze customer feedback data, identify trends and pain points, and recommend actionable strategies to enhance customer satisfaction. CX Analysts work closely with various departments, such as marketing, sales, and product development, to ensure the customer journey is smooth and meets business goals. Their insights help organizations retain customers and build brand loyalty.

What are the key skills and qualifications needed to thrive as a Full Time CX Analyst, and why are they important?

To thrive as a Full Time CX Analyst, you need strong analytical skills, experience in customer experience (CX) methodologies, and a relevant degree in business, marketing, or a related field. Familiarity with CX management platforms, data visualization tools, and CRM systems is typically required. Excellent communication, problem-solving abilities, and a customer-centric mindset are standout soft skills in this role. These skills and qualities are crucial for interpreting customer data, driving actionable insights, and enhancing overall customer satisfaction and loyalty.

What are some common challenges Full Time CX Analysts face when working with cross-functional teams?

Full Time CX Analysts often collaborate with departments such as product, engineering, and marketing to enhance customer experience. A common challenge is aligning different teams’ priorities and communication styles, which can sometimes lead to misinterpretations or delays in implementing CX improvements. To overcome these challenges, successful CX Analysts proactively facilitate clear communication, set shared goals, and leverage data to support their recommendations. Building strong relationships and understanding each team's objectives greatly helps in driving impactful customer-focused outcomes.

What is the difference between Full Time Cx Analyst vs Customer Support Specialist?

AspectFull Time Cx AnalystCustomer Support Specialist
CredentialsTypically requires a degree in business, marketing, or related field; certifications like CCXP are a plusHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice or remote, focused on analyzing customer experience data and improving strategiesCall centers, retail, or online support, handling direct customer interactions
Employer & Industry UsageUsed across industries like tech, retail, finance for CX improvementCommon in retail, telecom, and service industries for direct support roles

The Full Time Cx Analyst focuses on analyzing customer data and enhancing overall customer experience strategies, often working behind the scenes. In contrast, a Customer Support Specialist handles direct customer interactions, resolving issues in real-time. Both roles are vital for customer satisfaction but differ in responsibilities and work environment.

More about Full Time Cx Analyst jobs
What cities are hiring for Full Time Cx Analyst jobs? Cities with the most Full Time Cx Analyst job openings:
What are the most commonly searched types of Cx Analyst jobs? The most popular types of Cx Analyst jobs are:
What states have the most Full Time Cx Analyst jobs? States with the most job openings for Full Time Cx Analyst jobs include:
Infographic showing various Full Time Cx Analyst job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, and 87% Full Time. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $97,659 per year, or $47 per hour.
Cx Agent/Engineer (Full-Time)

Cx Agent/Engineer (Full-Time)

MBP

New Haven, CT

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

EXPERIENCE QUALIFICATION:

Significant experience in construction work activities, with demonstrated increasing responsibility, of the same or similar type as that of the project to which the Lead Engineer is assigned.  Experience may be in the following sectors:  federal, state, municipal, K-12 school, water/wastewater, higher education, healthcare, data centers, laboratory facilities, transportation, ports, or marina projects. Familiarity with ASHRAE commissioning guidelines and best practices


MAIN DUTIES:

Project assignments may involve on-site representation, project documentation, design review, inspections, quality control/quality assurance, plan review, and research of records related to the commissioning of new and existing facilities.  Develop and maintain electronic files for the project documents and clean-up of records and files for job close out.  Assist with facility and infrastructure sustainment, restoration, and modernization of projects.  Capable of providing lead role in planning and managing small to mid-size projects and/or leading a sub-group on a large project.  Builds positive and productive working relationships with peers, superiors, and subordinates. 

 

ADDITIONAL DUTIES:

Engage in training and professional development, participate in marketing activities, involvement with professional associations, and active participation in company initiatives.   Project management responsibility in close liaison with Project Manager on small to mid-size projects.  Analyze and optimize internal and external processes.  Other duties as assigned.


EDUCATION/KNOWLEDGE:

  • Bachelor of Science Degree in Engineering.
  • EIT certification, CMIT certification, PE preferred. 
  • Working toward other certifications such as CCP, CBCP, or CxA. 
  • Knowledge of engineering principles, principles of construction management and project controls, with specialized knowledge of one or more areas including HVAC, plumbing, electrical or building envelope.
  • Thorough understanding of several of MBP's services. 
  • Strong understanding of building codes, laws and regulations that might affect assigned projects. 
  • Must possess OSHA 10-hour or OSHA 30-hour certification or obtain within 3 months of hire. 

 

SKILLS AND ABILITIES:

  • Report writing, client coordination, and carrying out assignments from conception to completion.  
  • Proficiency with many software including Microsoft Office programs, CADD, BIM Platforms (such as Revit, Novisworks, and Autodesk 360), graphics, scheduling (Primavera Project Planner or Suretrak Project Manager), and cost estimating (RS Means CostWorks).  
  • Ability to work within budgets and meet deadlines. 
  • Able to identify potential problems and derive recommended solutions from past experiences.
  • Skilled in more than one of the following services:  building commissioning, critical path method schedules, cost estimating, project budgeting, financial analysis, delay analysis, constructibility and design review, inspections, automated control systems, quantity take-offs, and closeouts.
  • Ability to pay meticulous attention to detail.
  • Ability to utilize computers (including Microsoft Office software) and other specialized equipment.
  • Ability to understand and track project schedules.
  • Ability to communicate issues effectively and responsibly (verbally and in writing) with internal and external customers (i.e., contractors, owners, subconsultants and fellow team members).
  • Ability to obtain and maintain industry certifications specific to duties assigned.
  • Ability to work collaboratively within a team.
  • Ability to lift/carry 50 pounds (occasionally) and 20 pounds (frequently).
  • Able to stand and sit as needed on project work sites, climb ladders, work at heights, and work outdoors in a wide range of weather conditions.
  • Ability to safely navigate construction work sites with uneven terrain.

 

GUIDANCE/RESPONSIBILITY:

  • Assignments are generally received from Senior Engineer, Construction Manager or Project Manager.
  • Ability to work independently seeking periodic guidance and direction. 
  • Public and client interface.

SUPERVISORY:

May supervise technical or support staff on individual project assignments.

SALARY: $70,000 - $100,000 per year

STATUS: Full-time 

BENEFITS:

  • Competitive compensation with opportunities for semi-annual bonuses
  • Generous Paid Time Off and holiday schedules
  • 100% Employer paid medical, dental, vision, life, AD&D, and disability benefits (for individual)
  • Health Savings Account with company contribution
  • 401(k)/Roth 401(k) plan with company match
  • Tuition Assistance and Student Loan Reimbursement
  • Numerous Training and Professional Development opportunities
  • Wellness Program & Fitness Program Reimbursement 

Applicants must be authorized to work in the U.S. without sponsorship. 

MBP is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.