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Intern Cx Analyst Jobs (NOW HIRING)

HOPTEK

Business Analyst Intern - Product

Atlanta, GA · On-site

... advanced analytics. HOPTEK is one of Kearney's major investments in harnessing the power of new ... Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams ...

FreshDirect

Summer Internship- Planning Intern

Bronx, NY · On-site

$23 - $25/hr

... analysis, KPI tracking, and overall operational planning support. In this role, the intern gains ... CX teams to ensure project execution Prepare project updates, dashboards, and leadership-ready ...

FreshDirect

Summer Internship- Planning Intern

Bronx, NY · On-site

$23 - $25/hr

... analysis, KPI tracking, and overall operational planning support. In this role, the intern gains ... and CX teams to ensure project execution • Prepare project updates, dashboards, and leadership ...

Cribl

Customer Experience Ops Intern

San Francisco, CA · On-site +1

$32/hr

... analyze telemetry for both humans and agents, so they can build what's next. We're one of the ... Why You'll Love This Role Our Customer Experience (CX) Operations team manages post-sales programs ...

Worthix

DIGITAL MARKETING INTERN

Alpharetta, GA · On-site

... CX space. We are using AI in ways that no one else in the industry is and our clients love it. We ... analyzing performance Assist with building and optimizing landing pages and email marketing ...

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Intern Cx Analyst information

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How much do intern cx analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for intern cx analyst in the United States is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What types of projects or tasks can an Intern CX Analyst expect to work on during their internship?

As an Intern CX (Customer Experience) Analyst, you can expect to support the CX team by gathering and analyzing customer feedback, mapping customer journeys, and assisting with the development of reports on customer satisfaction metrics. You'll likely work closely with data, helping to identify trends and pain points, and may participate in brainstorming sessions to propose solutions for improving the customer experience. Collaboration with cross-functional teams, such as marketing, product, and support, is common to ensure a holistic understanding of customer needs and business goals. This role offers a valuable opportunity to develop analytical and communication skills in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as an Intern CX Analyst, and why are they important?

To thrive as an Intern CX Analyst, you generally need analytical skills, a basic understanding of customer experience principles, and preferably a degree in business, marketing, or a related field. Familiarity with data analysis tools like Excel, survey platforms, and customer relationship management (CRM) systems is often required. Strong communication, attention to detail, and a collaborative attitude are standout soft skills for this role. These skills are crucial for accurately interpreting customer data, supporting CX initiatives, and delivering actionable insights that improve customer satisfaction.

What is the difference between Intern Cx Analyst vs Customer Service Representative?

AspectIntern Cx AnalystCustomer Service Representative
Required CredentialsTypically pursuing or recent graduate in business, marketing, or related fieldsHigh school diploma or equivalent; some roles may require specific training
Work EnvironmentOffice setting, often part of a team analyzing customer data and feedbackCustomer-facing roles, handling inquiries and resolving issues directly with customers
Employer & Industry UsageUsed in companies focusing on customer experience improvement, often in tech, retail, or service sectorsCommon across retail, telecom, banking, and service industries

While both roles involve customer interaction, the Intern Cx Analyst focuses on analyzing customer data and improving experience strategies, often in a learning capacity. In contrast, a Customer Service Representative directly interacts with customers to resolve issues and provide support. The roles differ mainly in responsibilities and career stage, but both contribute to enhancing customer satisfaction.

What does an Intern CX Analyst do?

An Intern CX (Customer Experience) Analyst assists in analyzing customer interactions and feedback to help improve a company’s products, services, and overall customer satisfaction. They support senior analysts by collecting, organizing, and interpreting data from various touchpoints such as surveys, support tickets, and social media. Their work often involves creating reports, identifying trends, and suggesting actionable insights to enhance the customer journey. This role provides valuable hands-on experience with data analysis tools and customer experience strategies, making it a great entry point into the field.
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Intern Cx Analyst jobs near you
Infographic showing various Intern Cx Analyst job openings in the United States as of May 2026, with employment types broken down into 50% Internship, and 50% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Business Analyst Intern - Product

HOPTEK

Atlanta, GA • On-site

Full-time

Posted 21 days ago

Job description

Job Description
About us:
The world of management consulting is changing rapidly with the rapid explosion of data, cloud computing and advanced analytics. HOPTEK is one of Kearney's major investments in harnessing the power of new software and computing technologies to deliver breakthrough, industry shaping results to a variety of clients. After successfully delivering such value to some of Kearney's core clients, HOPTEK has now become a full-fledged software product and SaaS organization destined to deliver uniquely differentiated product and services to a growing number of industries and industry sub-segments. Early successes in the transportation and trucking marketplace have resulted in a product offering that is materializing quickly and requires the rapid expansion of the organization towards becoming a trust cloud-based solution providers to shippers, carriers, and brokers in the North American $500B truck load industry.
The career opportunities for software engineers at HOPTEK range from leading innovative projects and doing advanced software algorithms research and development for our core clients to building entirely new software platforms started on the IP foundation we are accumulating. HOPTEK aims to solve complex network optimization problems. One such problem is the real-time allocation of assets to freight in a large transportation network to increase asset utilization, on-time delivery and overall fleet productivity.
The HOPTEK team is rapidly growing and is looking for a Software engineers interns for our Engineering , CX , Product and Operations departments. These roles will be a great learning experience for understanding the development and delivery of a portfolio of products.
Requirements
Role / Responsibilities :
Software/Product/CX Engineer intern will work with the software engineering , Product and CX teams on software design and development, testing of new features, and supporting software product engineering. Intern will work under the guidance of a senior tech lead. Internship at Hoptek could include a subset of the following:
  • Support product design for new software features and helping develop clear business requirements and software design documentation
  • Help develop code to support development of features to defined business & architectural requirements
  • Define & conduct testing & QA on new code developed, including code for test automation & bug tracking
  • Support management of databases, and drive data analysis as required
  • Support production code release, manage code pipelines and help tech leads with release of secure & scalable product features
  • Help with program management of Agile sprints, and tracking performance of Sprint burndown metrics
  • Test drive new software tools and processes to improve efficiency and speed of software engineering process

Experience & Skills Required:
  • Enrolled in a BS/MS program in Industrial Engr, Computer Science or related majors
  • Strong critical thinking to help solve problems and find actionable solutions
  • Willingness to learn and execute core software practices and design patterns from senior tech leads
  • Curiosity and interest to develop business understanding of industry and other parts of HOPTEK
  • Passionate about professional growth and self-improvement via constructive feedback

Apply